Hospital Accompaniment Program (HAP) Advocate

Position Title: Hospital Accompaniment Program (HAP) Advocate

Rate: $3.09/hr on call; $128.75/in-person response

Employment Status: Part-time, 20 - 28 hours/week

Supervisor: Director of Advocacy Services

FLSA Status: Non-exempt

Shift Coverage: On-call

Hospital Accompaniment Program (HAP) Advocates provide comfort, support, and advocacy to survivors of sexual and intimate partner violence at Howard County General Hospital in Columbia, MD. HAP Advocates are responsible for responding to the hospital within 30 minutes of receiving a dispatch from our 24/7 hotline. HAP Advocates receive a stipend for each completed in-person response, and a small hourly rate for on-call time. The successful candidate will have an understanding of the root causes of sexual and intimate partner violence and a commitment to social justice. They will also be able to engage in an anti-oppression and anti-racist lens when working with clients and survivors of gender-based violence.

Minimum Qualifications:

• Be at least 21 years of age

• Submit to a background check
• Meet medical requirements
• Current driver’s license and reliable transportation with up-to-date insurance
• Availability to consistently provide 20-28 hours of on-call coverage per week
• Able to respond to the hospital within 30 minutes of receiving a call out
• Passionate about the mission and philosophy of HopeWorks

• Previous professional experience working with survivors of intimate partner violence, sexual violence, or human trafficking OR a bachelor’s degree in psychology, social work, criminal justice, gender and women studies, or a related field
• Ability to complete in-person hospital accompaniment with minimal supervision
• Experience, ability, and willingness to work as a team with diversified staff
• Successfully complete all required training
• Ability to implement a strengths-based approach to providing trauma-informed, client centered services

• Prior experience working with victims of sexual and intimate partner violence and/or background in counseling, advocacy (preferred but not required)
• Oral and written fluency in a second language (preferred but not required)

EssentialDuties and Responsibilities:

• Provide comfort and support to survivors of sexual and intimate partner violence
• Inform survivors of services and options available
• Work with survivors to develop safety plans and make referrals to other departments at HopeWorks and other resources in the community
• Assist hospital staff as needed
• Report to Howard County General Hospital within 30 minutes of call
• Complete and return Hospital Accompaniment logs within 24 hours
• Ability to drive the agency vehicle to provide transportation to clients when needed
• Maintain regular communication with the Director of Advocacy about cases, trainings attended and availability
• Attend Hospital Advocate meetings and trainings as needed
• Maintain confidentiality and abide by HopeWorks’ boundary and confidentiality policies
• Assist with Hotline coverage as needed

PROGRAM MANAGEMENT SUPPORT

• Accurately complete client paperwork and compile reports as needed
• Input data into SharePoint/One Drive and ETO
• Assist the Director of Advocacy Services with development of evidence-based programming related to health, wellness, and self-sufficiency
• Maintain an up-to-date resource directory to easily provide client referrals
• Document and communicate all pertinent information or client issues to the pertinent HopeWorks team
• Attend All-Staff meetings and all other meetings as directed by the Deputy Director for Services and Director of Residential Services
• Participate in regular one-on-one supervision with the Director of Advocacy Services to promote the provision of quality services
• Other duties as assigned

Competencies:

An individual should demonstrate the following competencies to perform the essential functions of this position.

Problem Solving

Identifies and resolves problems in a timely manner as well as skillfully gathers and analyzes information.

Communication: Oral and Written

Effectively transfers thoughts and expresses ideas orally or in writing in individual or group situations. Speaks comfortably with a diverse array of individuals and groups.

Judgment

Displays willingness to make decisions; exhibits sound and accurate judgment; and makes timely decisions.

Crisis Intervention

Responds appropriately to a client in crisis. Uses a variety of methods to offer short term, immediate help to individuals who have experienced an event that produces mental, physical, emotional or behavioral distress.

Crisis Management

Makes sound and timely decisions under pressure. Recognizes what is most suitable in particular situation. Effectively makes decisions in non-standard situations. Exhibits independence, decisiveness, and responsibility. Clearly and persuasively communicates decisions and orders to avert crises.

Planning and Organization

Prioritizes and plans work activities; uses time efficiently; and develops realistic action plans.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Safety and Security

Observes safety and security procedures and uses equipment and materials properly.

Diversity

Supports and promotes an environment that appreciates and holds opportunities for all, regardless of race, religion, nation of origin, culture, gender identity or expression, sexual orientation, physical or mental ability, weight, health status, age or other diversity factors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, communicate and hear. The employee is occasionally required to use hands to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

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Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Apply: Applicants must complete an online application and submit a complete resume and cover letter. Resumes submitted without a cover letter and incomplete applications will not be reviewed. The review of applications will begin immediately and continue until the position is filled. Due to the high volume of applications, we will only respond to applicants whose candidacy is being considered. No phone calls will be accepted.

Online Application: https://www.paycomonline.net/v4/ats/web.php/portal/57F0B2A019C74484C2E21C815D921A34/jobs/140852

Position Title: Hospital Accompaniment Program (HAP) Advocate

Rate: $3.09/hr on call; $128.75/in-person response

Employment Status: Part-time, 20 - 28 hours/week

Supervisor: Director of Advocacy Services

FLSA Status: Non-exempt

Shift Coverage: On-call