{"id":3605040,"url":"https://alion.io/job/we-are-mapp-site-director-2","title":"Site Director","company":{"id":688558,"name":"We are MAPP","domain":"wearemapp.com","url":"https://alion.io/company/wearemapp","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":95000,"currency":"GBP","period":"year","gross":null,"usd_annual":127240},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-01T11:23:25Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-09T20:28:34Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.\nWe believe property management can be a force for good. That’s why we focus on making buildings work - not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach.\nMost job descriptions read like a recipe without showing you what the finished dish should look like. We’d rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP.\nIf this role excites you and you think you could make a difference here, we’d encourage you to apply - even if you don’t tick every box. We’re interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work.\nMAPP is an equal opportunities employer. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship.\nInclusion at MAPP\nWe want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that - because diverse perspectives, lived experience and ways of thinking make us stronger.\nOur values and how we work\nOur MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly.\nWe want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect - through charity days, fundraising, learning initiatives and social events.\nHigh expectations & employee ownership\nWhat makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders - our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared - typically through a profit share that can be paid tax-free to each individual.\nBeing employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture.\nIn return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters.\nWhy join MAPP?\nThis role gives you the opportunity to be part of something a little bit special in property management. We’re always looking for great character - that’s what makes someone a MAPP person. If that sounds like you, we’d love to hear from you.\nA few facts about MAPP you might like to know:\nOur engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.\n\n\"}\" data-trix-content-type=\"undefined\" data-trix-id=\"632\" class=\"attachment attachment--content\">\nTitle, Team and Role Summary\nTitle : Site Director, Victoria House\n\nTeam : Site - London Office Buildings \nWho Does This Role Report Into? Head of Property / Client Lead\nRole Summary / Purpose and Scope\n\nTo lead and take overall accountability for the safe, efficient and consistent performance of the building across operations, occupier experience, H&S, compliance and commercial performance. As the senior operational lead, the Site Director is the key point of accountability between MAPP, occupiers, Pioneer Group and the wider delivery team. The role sets clear standards and priorities, ensures issues are proactively resolved, and retains oversight of operations, compliance, service quality and expenditure while personally leading key stakeholder, commercial and occupier matters.\nThis role will shape the long-term success of Victoria House as a best-in-class life-science destination, bringing together operational excellence, strong occupier relationships and a high-performing site team to support the building’s continued growth and reputation.\nSkills, Knowledge and Values\n Skills (People & Technical)\nResponsible for the effective oversight and coordination of building and facilities activity, ensuring safe, compliant, reliable and consistently high standards.\nResponsible for supporting commercial and occupier activity, ensuring requirements are understood, coordinated and delivered to the required standard.\nResponsible for the overall strategy and oversight of occupier communications, ensuring correspondence is timely, consistent and aligned with site activity. Supports initiatives that strengthen participation and community across the building.\nResponsible for shaping and delivering events and community activity that supports occupier engagement, connection and the building proposition.\nResponsible for a consistently welcoming, professional and efficient front-of-house experience for occupiers and visitors.\nResponsible for the oversight and coordination of security and access arrangements, ensuring risks, incidents and service standards are managed appropriately.\nResponsible for effective financial and administrative control, supporting accurate budgeting, purchasing, expenditure monitoring and record keeping.\nResponsible for the quality, accuracy and control of operational documentation and site information.\nResponsible for leadership and oversight of health, safety, compliance and ESG, ensuring risks are controlled and actions progressed to closure.\nFull scope of the role is included in the Role Profile attached to this advert. \nValues & Behaviour\nExhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable\nSelf Management including showing initiative, being proactive and meeting deadlines\nEmbracing Change including Technology\nEngaging with the Big Picture\nGreat service delivery including working in partnership with internal and external individuals and good communicating in written and verbally\nAchieving Results and Prioritise Work including attention to delivery to all stakeholders\nInnovative Solutions and Problem Solving\nDeveloping Self and Others and willing to Learn\nInterpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.\nStrong written and verbal communications including report writing\nExperience and Salary\nLevel of Experience / Certifications:\n Essential\nIOSH Managing Safely or equivalent.\nStrong written, numerical and IT skills, including Microsoft Office.\nMinimum 10 years' relevant experience in facilities, workplace or commercial property management, including significant senior management experience.\nDemonstrable experience leading multidisciplinary teams, contractors and complex building operations.\nStrong commercial and financial experience, including budgets, service charges, procurement and supplier performance.\nExperience managing senior client, occupier, landlord and stakeholder relationships.\nStrong working knowledge of H&S, statutory compliance and operational risk management.\nDesirable\nIWFM Level 4/5 or equivalent relevant property/facilities qualification.\nNEBOSH General Certificate or equivalent.\nIWFM, RICS or other relevant professional membership.\nFirst Aid at Work / Fire Marshal training.\nExperience managing complex, mixed-use, laboratory or technically demanding commercial assets.\nExperience of mobilisation, service transformation or operational improvement.\n\nWorking Hours: 9am - 5.30pm Monday - Friday \nSalary Range (Based on Experience)\n £80,000 - £95,000 per annum, depending on experience.\n\"}\" data-trix-content-type=\"undefined\" data-trix-id=\"1316\" class=\"attachment attachment--content\">","description_format":"text","description_chars":8638,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-02T11:23:25Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.843,"p_room":1,"age_days":7,"expected_fill_days":24,"reasons":["conf:0","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":127240,"is_top_pay":true},"html_url":"https://alion.io/job/we-are-mapp-site-director-2","json_url":"https://alion.io/job/we-are-mapp-site-director-2.json","meta":{"generated_at":"2026-11-09T23:50:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688558},"rest":"https://alion.io/mcp/rest/get_company?id=688558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwe-are-mapp-site-director-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwe-are-mapp-site-director-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwe-are-mapp-site-director-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/we-are-mapp-site-director-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwe-are-mapp-site-director-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3605040}},{"tool":"search_jobs","arguments":{"company":"wearemapp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3605040},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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