{"id":3178950,"url":"https://alion.io/job/wealth-recruitment-autonomous-shuttle-support-specialist","title":"Autonomous Shuttle Support Specialist","company":{"id":685487,"name":"Wealth Recruitment","domain":"wealthrecruitment.com","url":"https://alion.io/company/wealthrecruitment","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Foster City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-23T20:44:18Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-01T19:37:56Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"We are seeking a professional, customer-focused Autonomous Shuttle Attendant to support daily operations for an on-demand autonomous ride-hailing service. In this role, you will serve as a key point of contact for riders by ensuring safe, efficient, and welcoming transportation experiences.\nThe ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. This position requires strong interpersonal skills, attention to detail, and the ability to manage service disruptions with professionalism and empathy.\nKey Responsibilities\n Uphold a safety-first, inclusive, and open-communication culture \n Greet passengers and provide a warm, welcoming rider experience \n Authenticate riders using badge scanning systems \n Coordinate and hail autonomous vehicles between locations \n Communicate with cross-functional operations teams through Slack and vehicle communication channels \n Perform light crowd control and assist with rider flow management \n Provide timely service updates and disruption communications \n Assist passengers during service interruptions or emergency situations \n Follow operational protocols and procedures accurately\nRequirements\nQualifications\n Minimum 2 years of experience in customer service, retail, hospitality, transportation, or another customer-facing role \n Excellent verbal communication and interpersonal skills \n Strong customer-service mindset with a commitment to positive rider experiences \n Ability to remain calm and professional in high-pressure situations \n Experience with conflict resolution or de-escalation techniques preferred \n Detail-oriented with the ability to follow established procedures and safety protocols \n Proactive, dependable, and resourceful team player \n Comfortable using communication platforms such as Slack \nPhysical Requirements\n Ability to stand and walk for extended periods outdoors \n Ability to lift and carry moderate loads \n Flexibility to work assigned shifts and operational locations as needed\nBenefits\nCandidates must be available to work:\n 7:30 AM - 4:00 PM shiftsOR \n\n 11:30 AM - 8:00 PM / 12:00 PM - 8:30 PM shifts \nInitial scheduling may begin as:\n Monday - Friday \nHowever, weekend flexibility will be required in the future based on business needs and rider support operations in Foster City.\nPay Rate = $25 per hour","description_format":"text","description_chars":2365,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-23T20:44:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":1,"age_days":8,"expected_fill_days":32,"reasons":["conf:2","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/wealth-recruitment-autonomous-shuttle-support-specialist","json_url":"https://alion.io/job/wealth-recruitment-autonomous-shuttle-support-specialist.json","meta":{"generated_at":"2026-11-01T23:14:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35403,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685487},"rest":"https://alion.io/mcp/rest/get_company?id=685487"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwealth-recruitment-autonomous-shuttle-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwealth-recruitment-autonomous-shuttle-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwealth-recruitment-autonomous-shuttle-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wealth-recruitment-autonomous-shuttle-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwealth-recruitment-autonomous-shuttle-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3178950}},{"tool":"search_jobs","arguments":{"company":"wealthrecruitment.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3178950},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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