{"id":2406772,"url":"https://alion.io/job/weareoutright-senior-account-manager","title":"Senior Account Manager","company":{"id":4423746,"name":"weareoutright","domain":"weareoutright.com","url":"https://alion.io/company/weareoutright","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JobScore","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Monday.com","optional":false},{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-09-09T16:21:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-31T17:21:20Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"The Role\nAt Outright, Senior Account Managers are more than client managers or project coordinators. They are trusted client leaders who help clients figure out what matters, what to do next, and how to get there, before leading the account/project team that makes it happen.\nAs a Senior Account Manager, you’ll lead client relationships and complex engagements across brand, marketing, campaigns, digital, content, and other creative work. You’ll bring a strong understanding of how marketing works-from audience and messaging to channels, content, partnerships, and measurement-and know how to translate that understanding into clear direction for both clients and internal teams.\nYou’ll often be the person who connects the dots: between a client’s larger goals and the work on the table, between strategy and execution, and between the people responsible for bringing an idea to life.\nOn a variety of projects, you’ll be trusted to answer the questions:\n“What should we do to meet the client’s goals and how do we lead everyone toward the best outcome?”\nThat means being able to lead a brief, shape a strategy, challenge assumptions, make recommendations, manage complexity, and keep a team moving without needing someone else to step in and quarterback the work.\nWhen you’re running a project, we want the rest of the agency to be able to step aside with confidence. You should be able to lead the client, guide the team, manage the details, anticipate what’s coming, and know when to bring in the right expertise.\nAs a Senior Account Manager at Outright, your influence should continue to expand over time-through the strength of your client relationships, strategic judgment, leadership, operational discipline, and impact on the business.\nWhat You’ll Do\nLead Clients and Account Strategy\nOwn day-to-day leadership of assigned client relationships, building the trust and credibility required to become a true strategic partner.\nUnderstand each client’s organization, audience, goals, challenges, competitive landscape, and broader context-and use that knowledge to make better recommendations.\nLead clients through ambiguity, turning broad goals or challenges into clear priorities, strategies, and actionable next steps.\nDevelop strong relationships across client organizations, understanding the different needs and influence of executives, marketing and communications teams, program leaders, corporate partners, donors, and other stakeholders.\nBring a clear point of view to client conversations rather than simply responding to requests or presenting options. Know when to push, when to listen, and when to bring in additional expertise.\nIdentify opportunities for Outright to add value beyond the immediate assignment, including new initiatives, services, campaigns, and longer-term partnerships.\nShape Strategy and Marketing\nLead the development of creative, marketing, and campaign briefs that clearly articulate the challenge, audience, objectives, strategy, deliverables, and measures of success.\nUnderstand how brand, messaging, content, paid media, digital, social, experiential, and other channels work together to support larger marketing objectives.\nLead or contribute to content strategy, determining what audiences need to hear, where and how they should encounter it, and how content supports the larger strategy.\nUnderstand strategic storytelling and how to translate complex ideas, organizational priorities, or causes into compelling narratives.\nUnderstand the different motivations and expectations of audiences such as individual donors, corporate partners, sponsors, members, customers, and advocates.\nUnderstand the complexity of integrated marketing campaigns and how changes to scope, channels, audiences, timelines, media, creative, or deliverables can affect the work as a whole.\nPartner with creative, strategy, media, digital, and production teams to ensure the work responds to the brief and achieves the intended outcome.\nFacilitate strategic planning, creative briefings, brainstorms, work sessions, and client presentations that create clarity and move decisions forward.\nLead Projects and Performance\nTake full ownership of assigned engagements from kickoff through delivery, serving as the primary connective tissue between client needs, strategy, creative, production, and execution.\nEstablish clear project plans, timelines, responsibilities, budgets, and decision-making processes.\nManage projects in Harvest and Outlign and become fluent in the project management systems our clients use, including platforms such as Asana, Monday.com, and similar tools.\nKeep project information, budgets, timelines, deliverables, and decisions organized and visible so teams can focus on doing great work.\nMonitor project financials throughout an engagement, using Harvest and other project data to understand whether work is tracking to budget, identify potential overages or underutilization early, and recommend adjustments before they become problems.\nManage scope, budgets, approvals, dependencies, and change requests with confidence and transparency.\nCoordinate internal teams and external partners, including designers, writers, developers, media partners, producers, vendors, and other specialists.\nAnticipate risks and roadblocks before they become problems, and bring solutions-not just issues-to the team and client.\nStep into production details when needed, including coordinating vendors, managing production logistics, reviewing deliverables, and keeping execution on track.\nKnow when to manage something yourself and when to bring in a technical Project Manager or other specialist.\nLead Teams and Create Accountability\nSet project teams up for success by establishing clear expectations, providing useful context, removing obstacles, and creating accountability for strong performance.\nGive teams the context they need to make good decisions while trusting experts to lead within their disciplines.\nPay attention to utilization, project performance, and workload, recognizing when teams are over- or under-resourced and making thoughtful recommendations about staffing or support.\nFacilitate productive collaboration across account, strategy, creative, and production, particularly when priorities compete, information is incomplete, or stakeholders disagree.\nProvide clear, constructive feedback and create space for others to contribute their expertise.\nMentor and support Account Managers, Project Managers, and other teammates as appropriate.\nBring calm, focus, and sound judgment to fast-moving or high-pressure situations, communicating early about risks, tradeoffs, budget concerns, timeline shifts, and decisions that need to be made.\nBuild Relationships and Grow the Business\nDevelop relationships that extend beyond individual projects and create a deeper understanding of the client’s organization and future needs.\nIdentify opportunities for organic growth by recognizing where Outright’s capabilities can solve additional client challenges.\nContribute to account planning, client health assessments, and recommendations for strengthening key relationships.\nSupport proposals, scopes of work, pitches, and presentations that help grow existing accounts and win new business.\nHelp identify prospective clients and opportunities that align with Outright’s capabilities, mission, and growth goals.\nBuild a reputation with clients as someone they can call when they need strategic thinking, not simply project support.\nShare useful approaches, tools, client insights, and lessons learned that strengthen account management across Outright.\nSupport Outright’s own brand, visibility, and business development through proposals, case studies, thought leadership, events, social content, and other initiatives.\nWhat You’ll Bring\n7+ years of experience leading client relationships, marketing initiatives, and complex engagements within an agency, creative or marketing environment, or in a comparable role within a large organization, nonprofit, or leading brand.\nDemonstrated experience serving as a primary client or stakeholder lead, with responsibility for translating goals into strategy, recommendations, and action-not simply managing project logistics or executing against direction set by others.\nDemonstrated experience independently leading complex projects from brief through delivery, including coordinating multidisciplinary teams, managing budgets and timelines, and navigating changing priorities and stakeholder needs.\nExperience leading marketing and integrated campaigns, including how strategy, brand, content, creative, paid media, digital, social, and other channels work together.\nWorking knowledge of paid media planning and campaign management, including common channels, audience targeting, flighting, budgets, optimization, and performance measurement.\nExperience developing and leading creative or marketing briefs, with the ability to turn a client challenge into clear strategic and creative direction.\nExperience developing or leading content strategy, messaging, or strategic storytelling.\nStrong understanding of audience strategy and the ability to distinguish between the needs and motivations of different stakeholders, including consumers, donors, corporate partners, sponsors, members, or advocates.\nStrong strategic judgment and the confidence to make recommendations, challenge assumptions, and guide clients toward better decisions.\nProven ability to manage complex scopes, timelines, budgets, resources, and competing priorities, including monitoring project financials and taking action when work is tracking over or under budget.\nStrong understanding of project economics and account growth, with the ability to recognize opportunities to protect profitability and expand client relationships.\nFluency with project management systems such as Harvest, Outlign, Asana, Monday.com, or comparable platforms, with the ability to quickly adapt to new client systems.\nExperience working closely with creative teams, with a strong understanding of creative development and production processes.\nExperience managing external vendors, freelancers, production partners, or other outside collaborators when needed.\nDemonstrated ability to lead project teams toward strong performance by creating clarity, setting expectations, anticipating needs, removing obstacles, and holding people accountable without micromanaging.\nWorking knowledge of utilization and team performance metrics, with the ability to recognize when staffing levels, skill sets, or workloads need to change to support client success and healthy team utilization.\nStrong presentation, facilitation, and communication skills, with the ability to lead client conversations and communicate complex ideas clearly.\nThe ability to work independently, make decisions, and move projects forward without constant oversight.\nThe ability to manage ambiguity and complexity with composure, organization, and follow-through.\nAn understanding of how emerging tools and technologies-including AI-can improve marketing, strategy, project management, and creative workflows, paired with the judgment to use them appropriately.\nA portfolio of work, case studies, or examples demonstrating your role in shaping strategy, leading clients, and delivering meaningful marketing or creative outcomes.\nWhat Growth Can Look Like Here\nAs a Senior Account Manager, growth may mean taking on more complex clients and engagements, developing deeper strategic expertise, expanding your ability to advise senior stakeholders, building stronger business-development instincts, or becoming a more influential leader across the agency.\nSome Senior Account Managers may eventually grow into Director-level client leadership and broader account strategy. Others may deepen their influence through a particular area of expertise, industry knowledge, or strategic discipline.\nThe path won’t look identical for everyone. What matters is the continued expansion of your judgment, owners...","description_format":"text","description_chars":14137,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T01:06:10Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.308,"p_room":0.35,"age_days":51,"expected_fill_days":7,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/weareoutright-senior-account-manager","json_url":"https://alion.io/job/weareoutright-senior-account-manager.json","meta":{"generated_at":"2026-10-31T20:28:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423746},"rest":"https://alion.io/mcp/rest/get_company?id=4423746"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fweareoutright-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fweareoutright-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fweareoutright-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/weareoutright-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fweareoutright-senior-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2406772}},{"tool":"search_jobs","arguments":{"company":"weareoutright.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2406772},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}