{"id":2858078,"url":"https://alion.io/job/wearetorq-e-commerce-manager","title":"E-Commerce Manager","company":{"id":720957,"name":"Wearetorq","domain":"wearetorq.com","url":"https://alion.io/company/wearetorq","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Navi Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Google Sheets","optional":true},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-19T15:33:08Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T03:04:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Key Responsibilities\nCommercial ownership\nOwn end-to-end e-commerce sales for the UK and EU, delivering monthly and annual targets for revenue, orders and contribution margin.\nBuild and manage the annual e-commerce budget and P&L, including ad spend, marketplace fees, fulfilment costs and promotions.\nSet pricing, promotional calendars and channel-wise assortment to balance growth with profitability.\nForecast demand with the supply chain team and plan stock for each channel to avoid stock-outs and ageing inventory.\n Marketplaces\nManage and grow seller accounts on Amazon UK & EU (Seller Central/Vendor Central), eBay UK & EU, Etsy and Galaxus.\n Identify, evaluate and onboard new marketplaces as needed.\n Build and manage Brand Registry, Amazon Brand Store and storefronts on each marketplace, including bundles, multipacks and Subscribe & Save.\n Drive listing quality: titles, keywords, A+ content, images, reviews and ratings, and Buy Box health.\n Advertising and growth\nPlan, execute and optimise marketplace advertising (Amazon Sponsored Products, Brands and Display; eBay Promoted Listings; Etsy Ads) within agreed ACoS/TACoS and ROAS targets.\nUse deals, coupons, Lightning Deals, Prime Day and Vine to drive trial, reviews and repeat purchase; run external traffic to marketplace listings via Meta, TikTok and Google where it pays back.\n Operations and compliance\nCoordinate with the UK office, FBA and 3PL partners on inbound shipments, stock synchronization and timely dispatch.\nEnsure food listings meet UK and EU rules: FSA guidance, EU FIC (Regulation 1169/2011) labelling, allergen declarations for nuts and seeds, nutrition and health claims, and HFSS advertising restrictions in the UK.\nMaintain compliance with marketplace policies, GDPR, consumer law, VAT/OSS and returns policies.\nKeep customer service, account health and seller ratings at high standards across every channel.\nTeam leadership and reporting\nLead, hire and develop the e-commerce team, setting clear targets and reviewing performance.\nPrepare daily, weekly and monthly dashboards on sales, margins, ad performance and inventory for leadership.\nGenerate consumer insights from reviews, search terms, Brand Analytics, customer questions and market research; translate them into new flavours, pack sizes, pricing and listing changes.\n Education\n Bachelor's degree in Business, Commerce, Marketing or Operations (or equivalent).\n MBA preferred, ideally in Marketing, E-Commerce or International Business.\n Certifications in Amazon Ads, Google Ads, Google Analytics 4 (GA4) or Digital Marketing are a plus.\n Experience Skills\n5-10 years in e-commerce, with a proven record of managing online sales in UK and EU markets. This is a non-negotiable.\nHands-on experience selling on major marketplaces: Amazon UK & EU, eBay, Etsy and Galaxus; exposure to Bol.com, Kaufland or similar is a plus.\nTrack record of owning revenue, order and margin targets, and managing an e-commerce P&L and ad budget.\nExperience launching a brand on new marketplaces, from account setup and compliance to first-sale and scale-up.\nCategory experience in food, snacks, FMCG or health foods; working knowledge of food labelling, allergen and shelf-life requirements.\nStrong grasp of UK and EU consumer insights: shopper behaviour, snacking trends, price sensitivity, seasonality and competitive landscape, with experience turning data and reviews into product and listing decisions.\nProficiency with Amazon Seller Central and Vendor Central, eBay Seller Hub, Etsy Shop Manager, Amazon Ads, Amazon Brand Analytics.\nComfort with multi-currency transactions, VAT/OSS reconciliation and marketplace fee structures.\nStrong analytical skills, and advanced Excel/Google Sheets.","description_format":"text","description_chars":3725,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Marketplaces","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-19T15:33:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-20T04:59:22Z"},"pay":null,"html_url":"https://alion.io/job/wearetorq-e-commerce-manager","json_url":"https://alion.io/job/wearetorq-e-commerce-manager.json","meta":{"generated_at":"2026-10-20T04:59:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5490,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720957},"rest":"https://alion.io/mcp/rest/get_company?id=720957"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwearetorq-e-commerce-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwearetorq-e-commerce-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwearetorq-e-commerce-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wearetorq-e-commerce-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwearetorq-e-commerce-manager"}]}