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Salary
$37k – $86k per year (Estimated)
Location
Remote (Mexico)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Weave is a software-as-a-service (SaaS) company headquartered in Lehi, Utah, and founded in 2008. The company provides an all-in-one communication and customer engagement platform that integrates phone systems, text messaging, online scheduling, and payment processing for small businesses. Primarily serving the healthcare, dental, and veterinary sectors, the firm is publicly traded on the New York Stock Exchange and operates across the United States and Canada.

We are looking for a data-driven and collaborative Senior Business Intelligence (BI) Analyst to join our team as 100% remote based in Mexico. In this role, you will lead and shape success through high-impact sales analytics that align with business objectives and provide insights into our PMS integrations and partnerships.

The role sits under our Finance team which bridges the gap between business intelligence and broader product decisions. Through close partnership with sales leaders, product managers and internal stakeholders, you will help unlock key insights to optimize our upsell sales motion and product integrations.

  • Location: 100% remote based in Mexico

  • Reports to: Director, Insights & Data

What You Will Own

  • Upsell & Expansion Funnel Analytics: Lead analytics initiatives across our Upsell channel. Map the sales funnel to identify ideal customer profiles, evaluate sales activities, and uncover levers for location and product expansion.

  • PMS Integration & Health Monitoring: Serve as an analytical thought partner to PMS integration. Monitor, evaluate, and report on integration health, usage friction, and technical adoption to ensure seamless data flow and integration success for new products.

  • Partnership Success You will be a valuable business partner to partnership teams, working with Sales and Marketing to understand partner impact and opportunities while connecting with Accounting and Finance for improving partner reporting.

  • Standardized Dashboards & KPI Frameworks: Design, build, and maintain scalable dashboards (primarily in Sigma) and KPI frameworks working alongside PMs, Engineers, and Revenue Ops to provide clear metrics and analytics on performance, health, and business outcomes.

  • Identify Trends and Opportunities: You will analyze E2E performance to identify trends and opportunities in sales, adoption, usage, retention, and cancellation behavior to surface insights that drive decisions and actions.

  • Stakeholder Collaboration: You will collaborate closely with your immediate team and key business stakeholders. You will make decisions within your defined scope, proactively communicate findings in a structured, concise, and data-driven approach, and provide recommendations to drive short and long term success.

  • Data Quality & Self-Service: You will help maintain and scale our analytics data foundation, assisting in building self-service capabilities that empower team-wide data decisions.

What You Will Need to Accomplish the Job

  • Professional Experience: 5+ years of experience in sales/revenue operations analytics, product analytics, or business intelligence, preferably within the B2B SaaS industry.

  • Technical Proficiency: You have strong, independent SQL skills and experience building clear dashboards using data visualization tools (such as Sigma, Tableau, or Power BI). Experience utilizing modern AI tools in your analytics workflows is a plus.

  • CRM & Systems Expertise: Hands-on experience working with Salesforce data structures to analyze sales pipelines, upsell sales motion, and customer growth profiles.

  • Independent Execution & Prioritization: Proven ability to manage day-to-day work independently, navigate ambiguous datasets, and balance competing stakeholder requests from different departments.

  • Collaborative Relationship Building: Experience building positive relationships within your team and department, coordinating effectively to support joint objectives.

  • Clear Communication: Ability to clearly and openly communicate data findings in writing and speech, translating technical data points into straightforward updates for your stakeholders.

What Will Make Us Love You

  • Curious & Solution-Oriented: You actively look for the "why" behind data anomalies and remain productive and positive when navigating ambiguous datasets or changing priorities.

  • Growth Mindset: You eagerly accept personal and professional feedback, applying it to refine your analytical methods and grow your mastery of the product domain. This includes leaning into new AI technologies and solutions.

  • Values-Driven Team Player: You naturally align your work habits with our core values-Stay Hungry, Think Creatively, Care More, The Customer is Everything, and Do the Right Thing.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.

At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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