{"id":3810360,"url":"https://alion.io/job/web-summit-key-attendee-success-coordinator-12m-ft","title":"Key Attendee Success Coordinator (12M FT)","company":{"id":52063,"name":"Web Summit","domain":"websummit.com","url":"https://alion.io/company/web-summit","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland","Lisbon, Portugal"],"countries":["IE","PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T11:48:35Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T02:49:52Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the team:\nYou’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the speakers, media and investors acquisition teams, which are responsible for acquiring key attendees for our events.\nYou will be the point of contact for our VIP attendees, and will ensure a seamless experience during and after our global events in Lisbon, Doha, Rio and Vancouver, and any other events going forward. Past speakers include Brad Smith, Gwyneth Paltrow, Eric Yuan and Ursula von der Leyen - and that’s just a few.\nWhat you will achieve:\nYou’ll act as an internal point of contact for VIP speakers and attendees at our events.\nYou’ll improve processes and workflows that result in an excellent event experience for our attendees.\nYou will manage all logistics and scheduling for speakers attending our events.\nYou’ll manage and fulfil any speaker-related activities at our events.\nYou’ll liaise with other teams and ensure clear communication channels exist.\nYou’ll foster relationships with some of the most highly regarded organisations.\nSkills we like to see:\nIdeally 1+ years of experience in a relationship/account management or customer service role.\nExperience in the events industry in any capacity.\nIdeally, hands on experience dealing with VIP clients\nExcellent customer service skills and an eye for detail.\nExceptional planning, scheduling and communication skills.\nStrong administrative skills and an ability to meet deadlines.\nSelf-motivated multitasker with the ability to work on your own initiative to accomplish tasks.\nAbility to adapt to changing needs and take up new tasks proactively.\nKnowledge of the tech industry in any capacity is preferential.","description_format":"text","description_chars":1799,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Management","Exhibitions"],"lifecycle":[{"event":"open","at":"2026-11-05T14:45:22Z"}],"visa":[{"country":"IE","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Irish employment permits in 12 months: 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