{"id":3324389,"url":"https://alion.io/job/webengage-strategic-account-manager-ksa","title":"Strategic Account Manager - KSA","company":{"id":59564,"name":"WebEngage","domain":"webengage.com","url":"https://alion.io/company/webengage","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["SA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T06:30:32Z","employer_posted_date":null,"last_verified_at":"2026-10-27T06:30:32Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"About us:\nWebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.Learn more about us at \nIdeal Candidate:\n\n4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup\n\nPreferably a Masters degree in Business Administration\n\nDomain - Experience with analytics, data, databases or business intelligence preferred\n\nGo-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful\n\nExcellent Communication - You know what to say and more importantly, how to say it\n\nExperience in Digital Marketing products will be an added advantage\n\nEssential Functions and Responsibilities:\nManage top enterprise accounts and drive revenue\n\nResponsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc)\n\nStrategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs\n\nParticipate in and conduct Executive Business Reviews (EBRs)\n\nAnalyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets\n\nImplement processes to improve on the quality of deliverables and reduce turnaround time\n\nResponsible for conflict resolution and compliance on client deliverables and revenue\n\nIdentification of client goals and representing their interest to internal teams\n\nWork closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account\n\nProactively identify any risk in Enterprise accounts\n\nHelp drive customer references and case studies, and increase speaker participation, etc.\n\nProvide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business\n\nLife at WebEngage:\nWe take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.\n\nA highly inclusive work culture that promotes a relaxed, creative and productive environment.\n\nPractice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance\n\nGo on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)\n\nPerks & Benefits:\nLearning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)\n\nGet the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)\n\nExplore more here:\nWebEngage?s=09Think you fit the bill? Come along, let’s redefine the future of Marketing Automation!Originally posted on Himalayas","description_format":"text","description_chars":4014,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Apple Macbook","Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation"],"lifecycle":[{"event":"open","at":"2026-10-27T08:51:00Z"}],"visa":[],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.87,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["seen:8","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/webengage-strategic-account-manager-ksa","json_url":"https://alion.io/job/webengage-strategic-account-manager-ksa.json","meta":{"generated_at":"2026-11-05T11:19:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14538,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59564},"rest":"https://alion.io/mcp/rest/get_company?id=59564"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwebengage-strategic-account-manager-ksa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwebengage-strategic-account-manager-ksa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwebengage-strategic-account-manager-ksa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/webengage-strategic-account-manager-ksa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwebengage-strategic-account-manager-ksa"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3324389}},{"tool":"search_jobs","arguments":{"company":"webengage.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3324389},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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