{"id":1047358,"url":"https://alion.io/job/webmd-account-manager","title":"Account Manager","company":{"id":4583,"name":"WebMD","domain":"webmd.com","url":"https://alion.io/company/webmd","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newark, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":125000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1371},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-18T22:15:07Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T11:57:34Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":26},"description":"Description\nPosition at WebMD\nWebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. \n\nRole Summary:\nMedscape is looking for an experienced Account Managerwho will be responsible for the overall client satisfaction and programme delivery for assigned Medscape Medical Affairs accounts. The Account Manager is the primary relationship owner and serves as the project manager for all deliverables. The Account Manager is responsible for defining client performance, evaluating the effectiveness of client programmes, and recommending improvements or additional services as appropriate.\nThe candidate will be expected to manage and execute a range of projects across multiple departments in support of our Medical Affairs business. The applicant should be a highly organized individual with strong account leadership and customer relationship management expertise, detailed and clear communication skills, and a proven ability to prioritize and excel in a deadline-driven environment, with a particular focus on efficient project and timeline execution.\nResponsibilities:\nMember of a broader account team supporting project execution across a range of clients, which can include project kick-off, development and updates, metric reports\n\nBuilding and maintaining strong relationships with various internal stakeholders (ie. Marketing, Product Development, Audience Generation, Content Development, Outcomes and Insights) that will assist in smooth and on-time project execution and impact future business by communicating client needs and expectations\n\nManage timelines for digital programs for efficient and on time delivery\n\nAssisting in the development and maintenance of business relationships with current and prospective pharmaceutical, medical device and other clients in conjunction with sales colleagues as appropriate, including the ability to translate client priorities and expectations clearly across internal development teams\n\nStaying abreast of overall project implementation across all external and internal development teams including use of an electronic task management system\n\nAble to implement processes and procedures; managing the project scope and timeline\n\nWorking with other departments to streamline processes to allow for efficient timelines; Communicating client needs and expectations clearly across development teams\n\nAble to effectively trouble shoot and find solutions to meet client’s and internal stakeholders’ expectations\n\nTime permitting, staying abreast of client news, market conditions, competitive activities, educational and technological trends through ongoing research and engagement at industry and medical conferences, literature reviews and other sources\n\nAlign client programme objectives and project timelines as part of start-up process\n\nImplement programmes to meet client objectives\n\nDeliver and discuss reporting\n\nQualifications:\nBachelors’ Degree required\n\nMinimum of 3 years of account management and/or project management experience in a digital / healthcare agency setting.\n\nAbility to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment\n\nVery strong customer service orientation\n\nExcellent time management, organizational skills and the ability to prioritize in order to meet deadlines\n\nWork in a cohesive team environment as well as independently\n\nSelf-motivated, positive attitude, with a willingness to accept varied assignments\n\nExtreme focus on accuracy, attention to detail and consistency of work\n\nExcellent communication (verbal and written) skills\n\nKnowledge of medical terminology and/or experience in medical publishing, or agency environment, or relevant digital technologies\n\nExperience with web-based document sharing sites (such as Google and SharePoint Online)\n\nExcellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems like Workfront, Salesforce and the ability to master internal systems such as JIRA, training tools such as Brainshark and Accent Librarian)\n\nOccasional travel\n\nSalary range: $75,000 - $80,000\nBonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.\nBenefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:\nHealth Insurance (medical, dental, and vision coverage)\nPaid Time Off (including vacation, sick leave, and flexible holiday days)\n401(k) Retirement Plan with employer matching\nLife and Disability Insurance\nEmployee Assistance Program (EAP)\nCommuter and/or Transit Benefits (if applicable)\nEligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.","description_format":"text","description_chars":5059,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Medical Media"],"lifecycle":[{"event":"open","at":"2026-09-18T22:15:07Z"},{"event":"close","at":"2026-10-05T15:14:03Z"},{"event":"reopen","at":"2026-10-13T20:13:04Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 14 · green card filings: 4","filings_12m":14,"filings_prev_12m":17,"green_card_filings_12m":4,"median_offered_wage_usd":151389,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.456,"p_room":0.45,"age_days":26,"expected_fill_days":14,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/webmd-account-manager","json_url":"https://alion.io/job/webmd-account-manager.json","meta":{"generated_at":"2026-10-15T13:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20005,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4583},"rest":"https://alion.io/mcp/rest/get_company?id=4583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwebmd-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwebmd-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwebmd-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/webmd-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwebmd-account-manager"}]}