{"id":1047362,"url":"https://alion.io/job/webmd-key-account-manager","title":"Key Account Manager","company":{"id":4583,"name":"WebMD","domain":"webmd.com","url":"https://alion.io/company/webmd","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":101500,"currency":"USD","period":"year","gross":null,"usd_annual":101500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-18T22:15:07Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-04T04:41:02Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Description\nPosition at WebMD\nWebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry?including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise?offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.\nSummary: \nThe Key Account Manager is responsible for all aspects of managing the client relationship and driving sustained growth. In this role, the Key Account Manager will intimately understand their clients’ goals, cultivate and grow relationships across several different buyers, and help uncover areas of need to drive new upsell growth within those accounts. This role will serve as the enterprise relationship owner for Ignite to our most strategic clients, building relationships across the C Suite, especially in the Clinical, Marketing and Digital spaces. This individual should be highly skilled in solution-based selling in the healthcare IT/ digital space.\nEssential Duties and Responsibilities include the following, although other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nKey performance metrics that the Key Account Manager will be measured against - revenue growth, ongoing ownership of client strategic account plans, maintaining and growing executive relationships, quarterly partnership meetings, assessing and managing risk, building referenceable customers\n\nAccountable for all aspects of client revenue maintenance and growth\n\nResponsible for overall client relationship and satisfaction\n\nManage all aspects of client renewal and upsell activities\n\nRecord and document all activities via Salesforce. Maintain appropriate documentation to track/manage assigned book of business. Accountable for creating strategic action plans for the entire book of business.\n\nUnderstand and identify cross sell opportunities to all WebMD Ignite product and service offerings\n\nServe as primary point of contact to manage internal and external client escalations\n\nPartner with internal teams to help define client requirements, identify client’s most pressing problems, and understand industry trends and hot button issues in support of product/ content development and updates\n\nAccurately manage client billing, revenue and activity forecasting, performance guarantees, and annual budget/contract renewals\n\nCultivate client relationships to serve as references for prospective new customers\n\nMonitor the program/product/service delivery to ensure contract requirements and client expectations are met.\n\nManage relationships with clients' other vendor partners, as appropriate and necessary.\n\nParticipate in internal developmental and administrative committees and in external professional organizations, as appropriate.\n\nComplete other administrative tasks, such as travel and expense reporting or similar, in a timely manner.\n\nPerform responsibilities in a professional manner, meeting the Company’s mission and goals.\n\nQualifications:\nEducation and/or Experience:\nBachelor’s Degree or higher preferred\n\n6+ years of demonstrated success in healthcare IT sales/ account management\n\nPreference to experience in the Digital patient engagement space\n\nLong track record of exceeding revenue goals, especially with a focus on driving upsell/ new business\n\nStrong written and verbal communication skills\n\nExperience thriving in self-directed environment\n\nOther Qualifications/Regulations:\nDemonstrated ability to identify and close upsell opportunities\n\nProven ability to build and maintain client and executive relationships\n\nProven ability to manage multiple client’s priorities\n\nProven ability to manage and work collaboratively in a team\n\nProficient in Salesforce & MS Office products (Word, Excel, PowerPoint)\n\nTravel Requirements:\nSome travel required, approximately 10 - 25% of the time.\n\nSalary range: $90,000 - $101,500\nBenefits:\nEmployees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:\nHealth Insurance (medical, dental, and vision coverage)\n\nPaid Time Off (including vacation, sick leave, and flexible holiday days)\n\n401(k) Retirement Plan with employer matching\n\nLife and Disability Insurance\n\nEmployee Assistance Program (EAP)\n\nCommuter and/or Transit Benefits (if applicable)\n\nEligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.","description_format":"text","description_chars":5058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Medical Media"],"lifecycle":[{"event":"open","at":"2026-09-18T22:15:07Z"},{"event":"close","at":"2026-10-23T14:56:01Z"},{"event":"reopen","at":"2026-10-23T23:43:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 14 · green card filings: 4","filings_12m":14,"filings_prev_12m":17,"green_card_filings_12m":4,"median_offered_wage_usd":151389,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.38,"p_room":0.35,"age_days":45,"expected_fill_days":19,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":101500,"is_top_pay":false},"html_url":"https://alion.io/job/webmd-key-account-manager","json_url":"https://alion.io/job/webmd-key-account-manager.json","meta":{"generated_at":"2026-11-04T04:42:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7241,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4583},"rest":"https://alion.io/mcp/rest/get_company?id=4583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwebmd-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwebmd-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwebmd-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/webmd-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwebmd-key-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1047362}},{"tool":"search_jobs","arguments":{"company":"webmd.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1047362},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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