{"id":1047363,"url":"https://alion.io/job/webmd-sr-account-manager","title":"Sr. Account Manager","company":{"id":4583,"name":"WebMD","domain":"webmd.com","url":"https://alion.io/company/webmd","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":158000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2699},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T22:15:07Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-16T06:54:59Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Description\nPosition at WebMD\nWebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.\nRole Overview:\nWe’re looking for an experienced and motivated client services professional to join our Account Management team. You will be responsible for building and maintaining strong customer relationships, acting as the day-to-day lead on assigned accounts, and ensuring the timely and successful delivery of our solutions according to customer needs and objectives.\nThis job is for you if you are an organized individual, have the ability to manage multiple priorities, excel in a deadline-driven environment, and have strong communication and persuasion skills with the ability to pivot. You will also have demonstrated efficiencies in project management, timeline execution, and team mentorship.\nWhat Makes This Job Amazing:\nYou’ll become part of our high-performing, and close-knit account team \nYou will function as the day-to-day lead on your book of business \nThis is a full-time position that offers a competitive salary, equity, and benefits. \nWe guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement. \nRole Responsibilities include, but are not limited to:\nAccount Management\nDay-to-day partnership and collaboration with all departments from sale to execution and launch \nBuild and maintain strong client relationships, including onsite presence as needed\nSupport regular client-facing communications and adhering to client communication standards by preparing and distributing kick off materials, client status reports, contact reports, MLR meetings and follow ups, etc. \nEnsure the timely and successful delivery of Medscape solutions in collaboration with customer needs and objectives \nSupport overall client satisfaction by providing the highest caliber customer-service experience\nDemonstrated client management expertise, presentation skills, and Medscape product value articulation \nExhibit a thorough understanding of Medscape process to achieve optimum efficiency and speed to market \nDemonstrate comprehensive understanding of revenue delivery and supporting overall team revenue goals \nDemonstrated ability to communicate, present, and influence credibly at all levels of the organization, including executives \nAbility to analyze and improve internal processes and engage with company-wide initiatives \nOwn development process and improvements for assigned Pharmas or Brands •Support ongoing Pharma or Brand training \nClient travel as required \nProject Management\nCollaborate with internal teams including Project Managers throughout the development lifecycle to ensure overall project health, including asset review, internal kick off meetings, Client reviews, quality checks, etc. \nPartner with Sales to help meet client and internal goals and improve overall business performance \nFocus on high-quality client deliverables and error-free launches \nDemonstrate overall process compliance and mastery \nQualifications:\n4-year Bachelor’s degree preferred or will consider related experience. \nMinimum of 5 years of experience with a combination of digital, agency and healthcare experience in an account management or project management background\nExperience in the Medical Communications or Medical Affairs industry (preferred)\nSalary range: $90,000 - 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