{"id":688728,"url":"https://alion.io/job/webook-com-event-operations-coordinator-anti-fraud","title":"Event Operations Coordinator - Anti-Fraud","company":{"id":48971,"name":"Webook","domain":"webook.com","url":"https://alion.io/company/webook-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":60,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":253,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":44000,"period":"year","method":null,"sample_n":14242},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":true}],"status":"live","first_seen_at":"2026-02-25T00:00:00Z","employer_posted_date":"2026-02-25","last_verified_at":"2026-10-23T12:19:30Z","board_verified":true,"closed_at":null,"days_open":240,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":240},"description":"Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?\nIf yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.\nRole Overview:\nThe Event Operations Coordinator - Anti-Fraud supports the Anti-Fraud team in executing investigations, documentation, and reporting related to fraud detection across events. This role focuses on data accuracy, case tracking, and administrative follow-up to ensure the smooth functioning of anti-fraud workflows and timely resolution of cases.\nKey Responsibilities\nRecord and update all fraud cases, timelines, and resolutions in internal databases and tracking sheets.\nAssist the Anti-Fraud Specialist in preparing event-level analyses, cancellation lists, and user blocking recommendations.\nMaintain organized and up-to-date fraud logs, ensuring all alerts, reviews, and actions are documented.\nPrepare weekly and monthly fraud trends and KPI reports for management.\nTrack investigation volumes, SLA compliance, and review accuracy metrics.\nSupport daily investigations by performing manual reviews and identifying suspicious behavior.\nCollaborate with internal teams to ensure consistency in fraud reporting and case follow-up.\nUphold the highest level of confidentiality, integrity, and ethical standards when handling sensitive user data and investigation materials.\nRequirements\nBachelor’s degree in Data Analytics, Cybersecurity, or a related field is preferred.\n1-2 years of experience in operations, data entry, or fraud/risk support roles (ticketing experience is a plus).\nStrong organizational and documentation skills with high attention to detail.\nProficient in spreadsheets (Google Sheets/Excel) and reporting tools.\nBasic understanding of fraud indicators and suspicious activity in digital systems.\nExcellent teamwork and communication skills.\nAbility to multitask and work efficiently under time constraints.","description_format":"text","description_chars":2206,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Ticketing","Event Management"],"lifecycle":[{"event":"open","at":"2026-09-11T00:41:27Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.663,"p_room":0.6,"age_days":240,"expected_fill_days":253,"reasons":["conf:1","win:late","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/webook-com-event-operations-coordinator-anti-fraud","json_url":"https://alion.io/job/webook-com-event-operations-coordinator-anti-fraud.json","meta":{"generated_at":"2026-10-23T17:17:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26290,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48971},"rest":"https://alion.io/mcp/rest/get_company?id=48971"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwebook-com-event-operations-coordinator-anti-fraud"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwebook-com-event-operations-coordinator-anti-fraud"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwebook-com-event-operations-coordinator-anti-fraud"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/webook-com-event-operations-coordinator-anti-fraud\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwebook-com-event-operations-coordinator-anti-fraud"}]}