{"id":4034383,"url":"https://alion.io/job/website-by-brownboots-interactive-inc-branch-manager-3","title":"Branch Manager","company":{"id":2481163,"name":"Website by BrownBoots Interactive, Inc.","domain":"verveacu.com","url":"https://alion.io/company/verveacu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T19:38:55Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T10:31:30Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"BRANCH MANAGER\nPay Grade 11\n\nJOB TITLE: Branch Manager\n\nREPORTS TO: AVP of Member Experience + Growth\n\nDEPARTMENT: Holmen\n\nEXEMPT OR NON-EXEMPT: Exempt\n\nPOSITION SUMMARY\nThe Branch Manager is responsible for overseeing the daily operations of the branch to deliver exceptional member experiences, achieve growth goals, and ensure operational excellence and compliance. This role fosters a collaborative and motivating environment, coaching the branch team, and managing all aspects of day-to-day branch performance.\nPOSITION RESPONSIBILITIES\nMember Experience\nEnsure team members are well-trained and equipped to deliver a consistent Verve experience.\nMonitor service quality, resolve escalated issues, and coach staff to achieve high member satisfaction.\nIdentify and address member friction points, taking ownership of complaints and escalating systemic concerns as needed.\nLeadership & Culture\nCultivate a high-performing, solution-focused team culture aligned with Verve’s values. \nLead the branch team in achieving goals through coaching, feedback, and performance management. \nSet clear expectations, address performance issues, and promote continuous development by example. \nOperations, Risk, and Compliance\nOversee daily branch operations, ensuring member service, security, and staffing meet expectations. \nEnsure compliance with regulatory and internal policies, maintain strong audit controls, and address issues promptly. \nCollaborate across branches and departments to align service standards and operational consistency. \nMaintain a clean, secure, and functional branch environment, resolving errors and escalating maintenance needs as necessary. \nGrowth & Business Development\nDrive growth in membership, deposits, and loans by tracking performance and executing referral and outreach strategies. \nLead the Full Relationship strategy by coaching staff to identify member needs and recommend bundled solutions. \nBuild community and business partnerships, participate in events, and collaborate with internal teams to generate referrals and support targeted campaigns. \nQualifications\nEDUCATION AND EXPERIENCE\nAssociate degree (A.A.) or equivalent from a two-year college or technical school; equivalent work experience may substitute for education. \nThree years of previous supervisory experience preferred. \nTwo years of financial services experience with a primary focus in sales preferred, or an equivalent combination of education and experience. \nKEY COMPETENCIES\nProficient in Microsoft Office, internet-based applications, and able to quickly learn credit union systems and digital banking tools. \nStrong leadership skills with a demonstrated ability to coach, develop, and motivate teams. \nExcellent communication and interpersonal skills to engage members, influence team performance, and collaborate across all levels of the organization. \nData-driven decision-making skills, with the ability to interpret branch performance metrics and take action. \nBusiness development mindset with proven ability to grow membership, deposits, and lending. \nStrong attention to detail and commitment to accuracy, compliance, and regulatory standards. \nAbility to adapt pace and priorities in a fast-changing environment while maintaining accuracy and service quality. \nSkilled in change leadership, fostering innovation, and driving adoption of new processes and technologies. \nSolid understanding of applicable banking rules, regulations, and operational controls. \nPHYSICAL DEMANDS AND WORK ENVIRONMENT\nWork Environment: Business office, the noise level in the work environment is usually quiet to moderate.\nPhysical Requirements: Ability to sit or stand at a desk the majority of the day; talk or hear; stand or walk occasionally. While performing the duties of this job, the team member is typically utilizing a computer, keyboard, and phone. May occasionally reach with hands and arms; stoop, kneel, and crouch.\nThe above information has been designed to indicate the general nature and level of work performed by persons within this job this job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, and qualifications required of persons assigned to this job. Additional duties may be required to perform the job effectively.","description_format":"text","description_chars":4319,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-11-10T19:38:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:0","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/website-by-brownboots-interactive-inc-branch-manager-3","json_url":"https://alion.io/job/website-by-brownboots-interactive-inc-branch-manager-3.json","meta":{"generated_at":"2026-11-12T13:33:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2481163},"rest":"https://alion.io/mcp/rest/get_company?id=2481163"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwebsite-by-brownboots-interactive-inc-branch-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwebsite-by-brownboots-interactive-inc-branch-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwebsite-by-brownboots-interactive-inc-branch-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/website-by-brownboots-interactive-inc-branch-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwebsite-by-brownboots-interactive-inc-branch-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4034383}},{"tool":"search_jobs","arguments":{"company":"verveacu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4034383},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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