{"id":4087118,"url":"https://alion.io/job/weekday-account-manager-5","title":"Account Manager","company":{"id":7097,"name":"Weekday","domain":"weekday.works","url":"https://alion.io/company/weekday","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":80,"open_postings":117,"ghost_share":0,"stale_share":0.983,"repost_share":0,"time_to_fill_p50_days":5,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T19:10:38Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T02:06:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"'\n: - ( - )\nExperience: 3+ yrs\nLocation: Hyderabad\nAs a Account Manager, you will act as the primary liaison between pharmaceutical partners and our in-house pharmacovigilance specialists, ensuring that safety data is monitored, reported, and acted upon in a timely and compliant manner. You will drive proactive customer success by anticipating client needs, translating complex regulatory requirements into actionable plans, and fostering long-term relationships grounded in trust and transparency. Your role will be pivotal in translating clinical insights into operational excellence, helping clients navigate evolving safety standards while maximizing the value of our services. You will collaborate closely with cross-functional teams, continuously improving processes to exceed client expectations and support their strategic growth goals.\nRequirements\nManage end-to-end pharmacovigilance accounts, ensuring compliance with global regulatory frameworks.\nAct as the main point of contact for clients, addressing inquiries, resolving escalations, and providing proactive insights.\nDevelop and deliver quarterly business reviews, highlighting safety metrics, trends, and recommendations.\nPartner with clinical and regulatory teams to interpret safety data and recommend risk mitigation strategies.\nIdentify upsell opportunities for additional services such as signal detection, risk management, and safety reporting.\nConduct regular training sessions for clients on regulatory updates, system usage, and best practices.\nCoordinate with internal stakeholders to tailor solutions that meet individual client requirements and objectives.\nMonitor project timelines and budgets, ensuring deliverables meet quality standards and client expectations.\nGather client feedback and translate it into actionable improvements for product and service offerings.\nMaintain accurate records in CRM systems, ensuring transparency and traceability of all client interactions.\n3+ years of experience in pharmacovigilance or related life sciences domain.\nProven track record of managing client accounts with a focus on customer success.\nStrong understanding of regulatory requirements such as ICH, FDA, EMA, and WHO guidelines.\nExcellent communication and presentation skills in both English and Hindi.\nAbility to analyze complex data sets and translate findings into clear, actionable insights.\nDemonstrated success in driving process improvements and operational efficiencies.\nComfortable working in a fast-paced, collaborative environment.\nStrong problem-solving skills with a proactive, solution-oriented mindset.\nAbility to build rapport with technical and non-technical 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