Business Analyst

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Experience: 2+ yrs

Location: Bengaluru

As a Business Analyst, you will play a pivotal role in translating complex business requirements into actionable solutions, leveraging your expertise in requirement analysis, process thinking, and functional documentation. You will collaborate closely with stakeholders across multiple domains to gather, analyze, and validate business needs, ensuring they align with enterprise objectives and system capabilities. Your deep knowledge of ERPNext, SAP, and Oracle will enable you to design and optimize process workflows, creating documentation that drives efficiency and compliance. By serving as a bridge between business and technical teams, you will facilitate clear communication, support implementation activities, and deliver measurable value to the organization.

Requirements

• Conduct comprehensive requirement elicitation sessions with business stakeholders to capture functional and non-functional needs.
• Develop detailed process maps, flowcharts, and mock-ups to illustrate end-to-end business processes and system interactions.
• Create and maintain functional specifications, use cases, and test scenarios for ERPNext, SAP, and Oracle modules.
• Collaborate with technology teams to translate business requirements into system configurations, customizations, and integrations.
• Perform gap analysis to identify mismatches between current system capabilities and business needs, recommending solutions.
• Facilitate user acceptance testing (UAT) by coordinating test schedules, preparing test plans, and documenting defects.
• Provide ongoing support during deployment and post-implementation phases, monitoring system performance and user adoption.
• Develop training materials and conduct workshops for end-users to ensure smooth transition and optimal utilization of platform features.
• Continuously monitor industry best practices and emerging technologies to recommend process improvements and system enhancements.
• Maintain accurate and up-to-date project documentation, ensuring compliance with organizational standards and audit requirements.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 2+ years of experience as a business analyst in enterprise software environments, specifically with ERPNext, SAP, and Oracle.
• Proven ability to translate complex business needs into clear, actionable requirements and functional documentation.
• Strong analytical and problem-solving skills, with a meticulous eye for detail in process mapping and data modeling.
• Excellent communication skills, enabling effective collaboration with technical teams, business users, and external vendors.
• Solid knowledge of business process reengineering, workflow management, and performance metrics.
• Experience in managing cross-functional projects, including scope, schedule, and resource coordination.
• Familiarity with Agile and Waterfall development methodologies and tooling such as JIRA, Confluence, or SharePoint.
• Adaptability to fast-paced environments and ability to handle multiple priorities simultaneously.
• Proactive mindset with a passion for continuous improvement and delivering high-quality business outcomes.