{"id":2987842,"url":"https://alion.io/job/weekday-community-manager","title":"Community Manager","company":{"id":7097,"name":"Weekday","domain":"weekday.works","url":"https://alion.io/company/weekday","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":88,"ghost_share":0,"stale_share":0.977,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":{"min":1800000,"max":2700000,"currency":"INR","period":"year","gross":null,"usd_annual":28528},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Knowledge Graph","optional":false},{"name":"LinkedIn","optional":false},{"name":"Reddit","optional":false},{"name":"Slack","optional":false},{"name":"YouTube","optional":false},{"name":"Bevy","optional":true},{"name":"Discord","optional":true}],"status":"live","first_seen_at":"2026-10-21T08:58:12Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T18:27:54Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This role is for one of Weekday’s clients\nSalary range: Rs 1800000 - Rs 2700000 (ie INR 18 - 27 LPA)\nMin Experience: 2+ years\nLocation: Remote (India), India\nJobType: full-time\nWe are looking for a proactive and engaging Community Manager to build, nurture, and grow user communities for an AI-powered SaaS product. The product uses persistent, permission-aware knowledge graphs to connect customer information, product knowledge, teams, and workflows, becoming more useful with every interaction.\nIn this role, you will engage customer users, self-serve product users, and broader digital communities to strengthen customer relationships, increase product adoption, and turn active users into long-term advocates. You will own community engagement initiatives, develop loyalty and recognition programs, facilitate meaningful conversations, and build relationships with users ranging from administrators and developers to AI enthusiasts and customer experience professionals.\nThe ideal candidate combines strong community management and social media skills with excellent communication, organizational abilities, and a data-driven approach. You should enjoy interacting with technical audiences, exploring AI-powered products, and creating programs that encourage users to participate, collaborate, and share their experiences.\nRequirements\nKey Responsibilities\n1. Customer User Community Management\nHelp design and launch a structured customer loyalty program with clear membership tiers, rewards, recognition, and engagement milestones.\nBuild and nurture a founding cohort of active users and product champions who advocate for the product.\nDevelop re-engagement campaigns to bring inactive and low-activity users back into the community.\nOrganize recurring engagement activities, including office hours, user AMAs, product showcases, virtual meetups, and knowledge-sharing sessions.\nMonitor community engagement and share relevant insights with Customer Success and Account Executive teams.\nIdentify opportunities to strengthen relationships with existing users and increase product adoption.\n2. Product-Led Growth (PLG) Community\nWelcome and onboard new self-serve users, helping them understand the product and become active community members.\nEncourage users to share their workflows, AI agents, use cases, and practical product applications.\nHighlight user success stories and community-created solutions to inspire adoption and knowledge sharing.\nCollect user feedback, feature requests, testimonials, and product suggestions.\nCollaborate with Product and Growth teams to communicate user insights and identify opportunities to improve the overall user experience.\nDevelop engagement initiatives that support user retention, product discovery, and community-driven growth.\n3. Digital Community and Social Media Management\nManage day-to-day community engagement across platforms such as Slack, LinkedIn, Reddit, YouTube, and other relevant digital channels.\nCreate and publish engaging posts, respond to questions, moderate discussions, and encourage meaningful conversations.\nIdentify active community members who can contribute tutorials, product demonstrations, educational resources, and peer-generated content.\nBuild relationships with AI builders, developers, customer experience professionals, and IT practitioners.\nConvert recurring questions, discussions, and community insights into content ideas for the Marketing team.\nMaintain a welcoming, informative, and collaborative environment across all community channels.\n4. Community Operations and Performance Reporting\nTrack and report key community metrics, including active members, user return rates, loyalty program progression, community-driven product sign-ups, and advocacy activities.\nMeasure engagement initiatives and use performance insights to improve community programs and campaigns.\nMaintain accurate community activity records and ensure relevant engagement data is accessible to the go-to-market (GTM) team.\nCoordinate loyalty program logistics, including branded merchandise, gifts, rewards, and member recognition.\nEstablish repeatable processes for community onboarding, engagement tracking, reporting, and follow-up.\nCollaborate with cross-functional teams to align community activities with customer retention, product adoption, and business growth objectives.\nRequired Skills and Qualifications\n1-3 years of experience in community management, customer marketing, social media management, developer relations, customer success, or a related field.\nDemonstrated experience growing an online community, organizing events, or executing user engagement programs.\nStrong written and verbal communication skills, with the ability to communicate clearly, warmly, and effectively with technical and non-technical audiences.\nHands-on experience managing social media channels, online discussions, or digital community platforms.\nStrong organizational skills, attention to detail, and the ability to manage multiple initiatives simultaneously.\nA data-driven mindset, with the ability to track engagement metrics, evaluate campaign effectiveness, and improve programs based on results.\nAbility to build relationships, encourage participation, and maintain consistent engagement with community members.\nGenuine interest in artificial intelligence, SaaS products, and emerging technology trends.\nWillingness to learn and use AI-powered products regularly to understand user needs and identify engagement opportunities.\nGood-to-Have Skills\nExperience with community platforms such as Slack, Discord, Discourse, Bevy, Common Room, or similar tools.\nBackground in B2B SaaS, product-led growth (PLG), or technology startups.\nExperience designing customer loyalty programs, ambassador programs, or user advocacy initiatives.\nFamiliarity with developer communities, AI builders, or customer experience and IT practitioner networks.\nExperience collecting product feedback and collaborating with Product, Growth, Marketing, or Customer Success teams.\nKnowledge of community analytics, engagement reporting, and user retention 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