{"id":3477609,"url":"https://alion.io/job/weekday-senior-account-manager","title":"Senior Account Manager","company":{"id":7097,"name":"Weekday","domain":"weekday.works","url":"https://alion.io/company/weekday","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":92,"ghost_share":0,"stale_share":0.978,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-29T19:18:35Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T20:44:05Z","board_verified":false,"closed_at":"2026-11-02T20:44:05Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"'\n: - ( - )\nExperience: 7+ yrs\nLocation: Bengaluru\nAs a Senior Account Manager, you will serve as a trusted partner to key clients, building strong relationships with decision-makers and understanding their evolving business requirements. You will develop account strategies, identify opportunities to expand existing partnerships, and drive revenue through cross-selling and upselling initiatives.\nYou will collaborate with internal sales, marketing, product, and delivery teams to ensure seamless service delivery, address client concerns, and achieve account-level business objectives. The role also involves monitoring account performance, developing strategic growth plans, negotiating commercial agreements, and maintaining a strong focus on customer retention and profitability.\nRequirements\nKey Responsibilities\nKey Account Management: Manage a portfolio of strategic accounts, build long-term client relationships, and ensure high levels of customer satisfaction and retention.\nAccount Growth Strategy: Develop and execute account plans to expand existing business, increase revenue, and strengthen client partnerships.\nCross-Selling: Identify opportunities to introduce complementary products, services, or solutions that address clients' broader business needs.\nUpselling: Drive revenue growth by recommending premium offerings, expanded service packages, and additional solutions aligned with client requirements.\nClient Relationship Management: Build relationships with key stakeholders and senior decision-makers to understand business priorities and strengthen account engagement.\nRevenue and Target Achievement: Own account-level revenue targets, pipeline development, forecasting, and overall commercial performance.\nBusiness Opportunity Identification: Analyze client requirements, usage patterns, and business challenges to identify opportunities for account expansion.\nClient Retention: Proactively manage client expectations, resolve escalations, and implement strategies to improve customer loyalty and long-term engagement.\nNegotiation and Commercial Management: Lead commercial discussions, prepare proposals, negotiate pricing and contract terms, and support renewals.\nInternal Collaboration: Work closely with sales, marketing, product, operations, and customer success teams to deliver solutions that meet client expectations.\nAccount Performance Analysis: Monitor account metrics, revenue trends, customer satisfaction, and growth opportunities to develop actionable improvement plans.\nMarket and Competitor Analysis: Stay informed about industry developments, competitor offerings, and market trends to identify opportunities for account growth.\n Reporting and Reviews: Prepare account performance reports, sales forecasts, business reviews, and strategic recommendations for leadership.\nWhat Makes You a Great Fit?\nBachelor's degree in Business Administration, Marketing, Sales, Commerce, or a related discipline. An MBA is an added advantage.\n7+ years of experience in account management, key account management, strategic sales, or business development.\nProven experience managing key accounts and building strong, long-term client relationships.\nDemonstrated success in cross-selling and upselling products or services to existing customers.\nStrong understanding of account planning, revenue growth strategies, customer retention, and relationship development.\nExperience managing sales pipelines, revenue targets, forecasting, and commercial negotiations.\nAbility to identify customer needs, understand business challenges, and recommend suitable solutions that deliver measurable value.\nExcellent communication, presentation, negotiation, and stakeholder management skills.\nStrong commercial acumen and the ability to identify opportunities that improve account profitability and customer lifetime value.\nExperience handling client escalations, resolving complex issues, and maintaining high levels of customer satisfaction.\nProficiency in CRM platforms and account management tools for tracking opportunities, customer interactions, and sales performance.\nStrong analytical and problem-solving skills, with the ability to use account data to develop effective growth strategies.\nA proactive, customer-focused, and results-oriented approach, with the ability to manage multiple strategic accounts and consistently achieve business objectives.","description_format":"text","description_chars":4377,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-29T19:18:35Z"},{"event":"close","at":"2026-11-02T20:44:05Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/weekday-senior-account-manager","json_url":"https://alion.io/job/weekday-senior-account-manager.json","meta":{"generated_at":"2026-11-03T04:22:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7097},"rest":"https://alion.io/mcp/rest/get_company?id=7097"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fweekday-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fweekday-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fweekday-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/weekday-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fweekday-senior-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3477609}},{"tool":"search_jobs","arguments":{"company":"weekday.works","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3477609},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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