{"id":1144465,"url":"https://alion.io/job/weekday-servicenow-developer","title":"ServiceNow Developer","company":{"id":7097,"name":"Weekday","domain":"weekday.works","url":"https://alion.io/company/weekday","size_band":"51-200","is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":88,"ghost_share":0,"stale_share":0.977,"repost_share":0,"time_to_fill_p50_days":5,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-23T14:12:16Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T22:23:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"'\n: - ( - )\nExperience: 6+ yrs\nLocation: Bengaluru, Karnataka, India\nJob Type: Full-time\nWe are looking for an experienced ServiceNow Developer with strong expertise in ServiceNow and IT Service Management (ITSM) to design, develop, customise, and maintain enterprise service management solutions.\nThe ideal candidate will have extensive hands-on experience across the ServiceNow platform, with a strong understanding of ITSM processes and the ability to translate business and operational requirements into scalable technical solutions. You will work closely with business stakeholders, process owners, architects, and technology teams to deliver reliable workflows, integrations, automation, and platform enhancements.\nThis role requires strong technical ownership, problem-solving skills, and a focus on building maintainable solutions aligned with ServiceNow development and ITSM best practices.\nRequirements\nKey Responsibilities\nDesign, develop, configure, customise, and maintain solutions on the ServiceNow platform.\nTranslate business and ITSM requirements into scalable ServiceNow technical solutions.\nDevelop and enhance workflows, business rules, client scripts, UI policies, UI actions, script includes, notifications, and related platform components.\nWork extensively across core ITSM modules, including Incident, Problem, Change, Request, Service Catalog, Knowledge, and Configuration Management.\nDesign and implement ServiceNow workflows and automation to improve operational efficiency.\nDevelop integrations between ServiceNow and internal or third-party enterprise applications using REST, SOAP, APIs, and other integration technologies.\nConfigure forms, tables, fields, workflows, notifications, reports, dashboards, and access controls.\nAnalyse existing implementations and identify opportunities for performance, usability, automation, and maintainability improvements.\nParticipate in requirements gathering, technical design, development, testing, deployment, and production support.\nTroubleshoot complex ServiceNow issues and perform root-cause analysis to implement sustainable solutions.\nFollow ServiceNow development standards, coding practices, security principles, and platform best practices.\nConduct code reviews and contribute to development quality and governance.\nCollaborate with ITSM process owners, business analysts, architects, administrators, QA, and other technology teams.\nSupport ServiceNow upgrades, enhancements, releases, and platform maintenance activities.\nPrepare technical documentation, solution specifications, development guidelines, and knowledge materials.\nIdentify opportunities to automate repetitive IT service management processes and improve user experience.\nStay current with ServiceNow capabilities, platform releases, ITSM practices, and emerging service-management technologies.\nWhat Makes You a Great Fit\n6+ years of hands-on experience in ServiceNow development and enterprise platform implementation.\nStrong expertise in ServiceNow and ITSM with practical experience delivering enterprise solutions.\nStrong understanding of ITSM processes including Incident, Problem, Change, Request, Service Catalog, Knowledge, and Configuration Management.\nHands-on experience with ServiceNow scripting, including JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.\nStrong experience developing ServiceNow workflows, automation, forms, notifications, reports, and dashboards.\nExperience developing and maintaining REST/SOAP integrations and APIs.\nStrong understanding of ServiceNow data models, tables, roles, ACLs, security, and platform architecture.\nExperience with ServiceNow customisation, configuration, troubleshooting, upgrades, and production support.\nStrong analytical and problem-solving skills with excellent attention to detail.\nAbility to translate complex business requirements into practical and maintainable technical solutions.\nStrong experience collaborating with business stakeholders, ITSM teams, architects, QA, and engineering teams.\nExcellent communication and documentation skills.\nAbility to manage multiple priorities and independently own technical deliverables.\nServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are an advantage.","description_format":"text","description_chars":4309,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T14:12:16Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":5,"reasons":["conf:0","agency","win:early","comp:brand"],"computed_at":"2026-09-23T22:55:23Z"},"pay":null,"html_url":"https://alion.io/job/weekday-servicenow-developer","json_url":"https://alion.io/job/weekday-servicenow-developer.json","meta":{"generated_at":"2026-09-23T22:55:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}