{"id":241868,"url":"https://alion.io/job/wefunder-internship-customer-success","title":"Internship - Customer Success","company":{"id":2786,"name":"Wefunder","domain":"wefunder.com","url":"https://alion.io/company/wefunder","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"OpenAI Codex","optional":false}],"status":"live","first_seen_at":"2026-09-05T10:31:54Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-04T13:57:56Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"We help everyday people invest in the startups they love.\nWefunder is the largest funding platform connecting founders with their community to become investors. Over the past few years, we've helped fund thousands of startups with over $1B+ in capital, from early-stage moonshots to wildly successful unicorns.\nIn 2021, regulatory reform put Community Rounds on the map. Since then, we’ve helped startups like Substack, Mercury, Levels, and many others raise money from their customers and community. We built this space from the ground up. Now we're hiring a Customer Success Intern to help our investors, build useful tools with AI, and make the whole operation run better.\nThis is a position based out of our headquarters in San Francisco, CA.\nOur Dream Candidate\nYou’re energized by helping people. When somebody's confused or stuck, your first instinct is to actually solve their problem, not hide behind a canned response.\nYou thrive in fast-paced environments and you’re constantly teaching yourself new things.\nYou’re organized, accountable, and have incredibly high standards. You sweat the small stuff when it matters. Money, taxes, legal paperwork. You double-check, then you triple-check.\nYou love building better systems and want to leave your mark by making things better.\nYou've never vibe-coded before? Cool. You just have to seriously want to learn. If the idea of working with an AI agent to build a tool sounds exciting (not scary), keep reading.\nYou don't need hand-holding. If something's broken, you poke at it. If you don't know the answer, you go find it. If you said you'd do something, it gets done.\nResponsibilities\nThis is a 6-month internship, July through December. Here's what you'll actually be doing:\nTalking to investors. You'll be on email threads and video calls helping real humans figure out real problems: wrong tax form, lost login, \"wait, what did I invest in again?\" You'll start with the easier stuff and work your way up.\nLearning to vibe-code. We'll set you up with Cursor, Claude Code, and Codex on day one. You don't need to know them yet. You do need to get good at them, fast. We'll help.\nFixing bugs. When something breaks in the investor flow, you'll dig in. Reproduce it, figure out what's going on, and eventually ship fixes yourself.\nBuilding tools for the team. Scripts, Slackbots, mini-dashboards, whatever saves us time. Your first one will probably be rough. By December, your output should be useful and impressively powerful.\nHelping out when things get a bit chaotic. Taxes, big raises, and seasonal volume. You roll up your sleeves and get your hands dirty.\nNoticing patterns. If ten investors ask you the same question, that's a help doc waiting to happen, or a bug, or a product gap the team should know about. You'll flag it and own the solution.\nSkills & Experience\nYou're reliable. If you said you'd do it, you do it. You follow up to the very last detail.\n\nYou thrive in ambiguity. That should sound fun, not stressful.\n\nYou communicate and write like a human. Clear, warm, no jargon, no \"per my last email.\"\n\nYou're fired up about AI. You don't need to have used these tools before, but you do need to want to learn them badly enough to spend evenings poking around and getting up-to-speed.\n\nYou're in school, a recent graduate, or taking a gap year. Any major. Customer-facing experience is highly preferred.\n\nCompensation\n$25/hour\nThis is an internship opportunity. No benefits, 401(k), equity, etc.\nYou’ll get a laptop and a seat at our San Francisco headquarters.\nHow to Apply\nSubmit your application via our listing on YC’s Work At A Startup platform.\nWe love personal touches. Feel free to send us a message and include one of the following (totally optional, but brownie points!):\nSurvival Skills: One skill you’d offer the team in a post-apocalyptic world.\n\nOvernight Expert: You wake up and you are an expert in any skill you want. What do you choose and why?\n\nOh Shit Moment: Tell us about your biggest “oh shit!” moment that produced real growth. How did you diagnose it and grow moving forward?\n\n(If you pick this one, your initial screener will share their biggest failure as a Wefunder team member. It’s only fair!)\nIf you feel you don’t meet all the requirements, we still encourage you to apply. Don’t let a confidence gap or imposter syndrome stand in the way of meeting great people.\nAbout Wefunder\nIn May 2016, it became legal for regular people to invest as little as $100 in startups and small businesses. Since then, Wefunder has become the largest equity crowdfunding platform. We’ve helped hundreds of startups and small businesses - flying cars, space rockets, breweries, Hollywood studios, and more - raise millions of dollars. We’re a Public Benefit Corporation on a mission to revitalize capitalism and keep the American dream alive by funding deserving businesses across America, not just Silicon Valley tech. We’re a scrappy team of founder types who enjoy autonomy, responsibility, and learning by doing.\nRead more: Wefunder’s Story\nOur Public Benefit Corp Mission: Charter\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":5215,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Crowdfunding & P2P Lending"],"lifecycle":[{"event":"open","at":"2026-09-05T10:31:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":197500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.445,"p_room":0.36,"age_days":59,"expected_fill_days":32,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/wefunder-internship-customer-success","json_url":"https://alion.io/job/wefunder-internship-customer-success.json","meta":{"generated_at":"2026-11-04T15:54:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2786},"rest":"https://alion.io/mcp/rest/get_company?id=2786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwefunder-internship-customer-success"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwefunder-internship-customer-success"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwefunder-internship-customer-success"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wefunder-internship-customer-success\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwefunder-internship-customer-success"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":241868}},{"tool":"search_jobs","arguments":{"company":"wefunder.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":241868},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}