{"id":2472340,"url":"https://alion.io/job/welaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech","title":"Global Network Operations and Security Center (GNOSC) Manager - LaunchTech","company":{"id":4419759,"name":"LaunchTech","domain":"welaunchtech.com","url":"https://alion.io/company/welaunchtech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colorado Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":189000,"period":"year","method":"role_country_seniority_unknown","sample_n":1079},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:12:01Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-26T22:41:12Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Location: Schriever Space Force Base, Colorado Springs, CO\nClearance Required: Active DoW Secret Security Clearance\nTravel Required: Up to 10% of the time\nLaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets.\nWe are seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.\nWhat You'll Be Doing\nOperational Leadership:\nDirect all facets of the continuous 24x7x365 GNOSC environment.\nProvide administrative and technical oversight to Watch Officers and Mission Support Team (MST) Engineers.\nIncident & Problem Management:\nServe as an escalation point for complex IT incidents, outages, and service degradations.\nEnsure that all incidents are effectively escalated, managed, and resolved within established service level agreements (SLAs).\nStakeholder Communication:\nProvide full communication of status, remediation plans, and operational actions to executive leadership and the Government customer. Deliver post-event recommendations such as \"Lessons Learned\" and \"Hot Wash\" inputs.\nChange & Service Management:\nOversee ITIL-based continual service improvement initiatives to minimize risk to services and operational networks.\nMission & Event Support:\nCoordinate the Mission Support Schedule with the MST Lead and Watch Officers to ensure all CIO assets directly support event requirements, exercises, and war games in a geographically distributed enterprise.\nPerformance & Compliance:\nEnsure team compliance with Tier III Information Assurance practices, IT security governance, and DoD 8570/8140 requirements.\nChampion metrics-based IT Operations and Maintenance (O&M) and oversee Quality Assurance/Quality Control Inspection processes.\nThe successful candidate will:\nHave exceptional verbal and written communication skills with a proven track record of briefing senior military and civilian leadership.\nWhat You Bring\nBasic Requirements:\nMust have 12, or more, years of general (full-time) work experienceMay be reduced with completion of advanced education\n\nMust have 6, or more, years of progressive experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.\nMust have 2, or more, years of direct personnel management or team leadership experience in a complex, 24/7 IT environment.\nMust have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, Incident, and change management.\nMust have a current DoD 8570.01 IAT Level II Certification (e.g., CompTIA Security+ CE) or higher (IAM Level II/III preferred, such as CISM or CISSP).\nMust have an active DoW Secret Security Clearance\nDesired Requirements:\nHave an active DoW Top Secret Security Clearance\nHave a bachelor's degree (or higher) in Computer Science, Information Technology, Cybersecurity, or a related field.\nHave extensive experience leading metrics-based IT Operations and Maintenance (O&M) teams within a DoD or MDA environment.\nHave an advanced understanding of the ITIL framework with related certifications (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional, or Strategic Leader).\nBe familiar with enterprise monitoring, ticketing, and security toolsets utilized by the team, including Remedy, and SNMP monitoring tools (e.g. SolarWinds and Structure Ware Datacenter).\nHave a working technical background in network engineering, systems administration (Windows/Linux), or cybersecurity operations.\nHave experience running operations centers for large complex organizations.\nHave an understanding of military organizations and structures\nHave experience working with DISA and DREN.\nWhy LaunchTech?\nLaunchTech is built on a single standard: Excellence, Period.\nThis leadership role puts you in command of a 24/7 enterprise network operations center directly supporting the nation's missile defense mission.\nWe offer:\nMedical, Dental, and Vision coverage\n401(k) with company match\nPaid Time Off (PTO)\nMission-driven work with opportunities to grow\nAnd more\nReady to Join the LaunchTech Crew?\nLaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.\nVisit www.welaunchtech.com to learn more about how we deliver Excellence, Period.","description_format":"text","description_chars":4870,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-10-13T20:12:01Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.945,"age_days":12,"expected_fill_days":30,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/welaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech","json_url":"https://alion.io/job/welaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech.json","meta":{"generated_at":"2026-10-26T23:10:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31528,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4419759},"rest":"https://alion.io/mcp/rest/get_company?id=4419759"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwelaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwelaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwelaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/welaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwelaunchtech-global-network-operations-and-security-center-gnosc-manager-launchtech"}]}