{"id":3049095,"url":"https://alion.io/job/welcome-break-customer-service-supervisor-2","title":"Customer Service Supervisor","company":{"id":2329666,"name":"Welcome Break","domain":"welcomebreak.co.uk","url":"https://alion.io/company/welcomebreak","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brighouse, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":13,"currency":"GBP","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T01:46:59Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T00:25:02Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Customer Service Cleaning Supervisor\nWelcome Break, Hartshead Moor, M62, Jct 25-26, Brighouse, HD6 4JX\nImmediate start available | Flexiblepart-time hours\nEarn up to £13.69 per hour, plus £10 meal allowance on every shift\nWorking days Monday - Sunday\nShift patterens 06:00-14:00, 10:00-18:00, 12:00-20:00, 14:00-22:00\nOver 18's Only\nLooking for a role where you can stay busy, meet people, and make someone’s day a little easier?\nAs a Cleaning Supervisor at Welcome Break, you’ll be the friendly face our customers see first. Whether you’re helping someone find what they need, or keeping the site looking its best, you’ll play a big part in delivering a great experience for our customers on the move.\nThis role could be a great fit if you:\nEnjoy helping people and delivering friendly, welcoming service\nCan keep calm, organised and positive when it gets busy\nTake pride in keeping things clean, safe and running smoothly\nLike working as part of a supportive team and are happy to learn new skills (full training provided)\nWhat you’ll do:\nWelcome customers with a smile and help them quickly and confidently\nKeep the customer seating areas, back-of-house and outside areas clean and tidy throughout your shift (including floors, toilets, bins and outside areas)\nFollow food safety, hygiene and health & safety standards, completing checks and cleaning tasks as trained, and escalating customer issues when needed\nWhat you’ll get as a Customer Service Team Member at Welcome Break:\n£10 meal allowance on every shift\nFlexible working patterns \nImmediate start available \n50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!\nMy Welcome Break discounts - savings at hundreds of retailers \nIncentive schemes to reward great performance \nClear progression from Supervisor into Store Management \nApprenticeship programmes where you can learn and earn at the same time\nHoliday allowance that grows with service \nCycle to Work scheme \nFree onsite parking \nUniform provided\nAbout Welcome Break\nWelcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.\nReady to become a World Class Team Member? Apply through our careers page now.","description_format":"text","description_chars":2706,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-22T01:46:59Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":15,"reasons":["conf:53","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/welcome-break-customer-service-supervisor-2","json_url":"https://alion.io/job/welcome-break-customer-service-supervisor-2.json","meta":{"generated_at":"2026-10-26T16:36:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22207,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2329666},"rest":"https://alion.io/mcp/rest/get_company?id=2329666"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwelcome-break-customer-service-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwelcome-break-customer-service-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwelcome-break-customer-service-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/welcome-break-customer-service-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwelcome-break-customer-service-supervisor-2"}]}