{"id":2637969,"url":"https://alion.io/job/welcome-pickups-destination-efficiency-supply-manager","title":"Destination Efficiency & Supply Manager","company":{"id":9240,"name":"Welcome Pickups","domain":"welcomepickups.com","url":"https://alion.io/company/welcome-pickups","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":25000,"period":"year","method":"role_country_seniority_unknown","sample_n":100},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-15T17:56:13Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T14:56:11Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About us\nFounded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.\nBeing a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.\nOne of the highest-rated global transportation companies with a rating of 4.9/5 stars.\nExpanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.\nOver 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.\nOver 2.5 million happy travellers every year.\n⭐ If you want to dive deeper into the awesomeness of Welcome's culture, onthis linkto check our TikTok account.⭐\nThe Team\nWe are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.\nWe are looking for a Destination Efficiency & Supply Manager at Welcome Pickups to lead the team and operating process that balance demand with service capacity across the destination network.\nThe role ensures availability settings, booking cut-offs and demand controls reflect actual supply conditions, protecting reliable fulfilment while reducing unnecessary restrictions on bookings. It combines team leadership, supply-chain judgement and analysis of forward-looking and live operational signals. Working within Driver Supply, the manager connects planning with timely control decisions, clear escalation and continuous improvement.\nResponsibilities\nDemand Control and Configuration Ownership\nOwn the operating process for booking cut-offs, capacity limits, blocking and exceptions, within agreed decision rights and commercial guardrails.\nDetect and correct unnecessary blocking, configuration errors and insufficient protection against capacity risks; record the reasoning for material changes and verify their effect.\nCapacity Decisions and Service Reliability\nTranslate demand forecasts, capacity assessments, assignment patterns and live signals into timely demand control decisions by destination, date, time and vehicle category.\nDistinguish genuine supply shortages from forecast, data or configuration problems. Coordinate action with supply owners and escalate emerging service risks to Live Ops.\nTeam Leadership and Decision Standards\nLead and develop the Destination Efficiency team, coach analytical judgement and organise workload and coverage around operational risk and seasonal demand.\nEstablish decision standards, quality checks, review routines and escalation thresholds so that the team makes consistent, traceable decisions and learns from exceptions.\nCross-functional Planning and Recovery\nWork with Supply Planning, Recruitment, Service Partner Management and Destination Operations on peak readiness and market recovery, with named owners for capacity gaps.\nCoordinate with Pricing on competitiveness and commercial constraints, and with Live Ops on operational risks and handoffs, keeping demand-control and pricing decisions within their respective mandates.\nPerformance Improvement and Automation\nMeasure how control decisions affect successful fulfillment, avoidable availability loss and intervention costs. Use regular reviews to improve decisions and reduce recurring errors.\nEvaluate forecasting and automation outputs in practice; provide evidence and requirements to Data, Ops Excellence, Internal Systems and Product, and validate improvements before wider use.\nRequirements\nAt least 5 years of relevant experience in supply-chain management, control tower operations demand and supply planning, marketplace operations or a similarly dynamic operating environment.\nProven experience leading an operational team, developing capability and setting clear decision, quality and performance standards.\n Sound judgement in balancing service reliability, capacity constraints and commercial outcomes, including making timely decisions with incomplete information.\nStrong analytical skills using spreadsheets, operational dashboards and BI tools; able to interrogate assumptions, diagnose causes and verify whether an intervention worked. SQL experience is an advantage.\nPractical experience improving operational controls, planning-to-execution processes or automated workflows, with evidence of measurable results.\nStrong communication and cross-functional influence, including clear escalation of operational risk and effective collaboration with commercial and technical teams.\nExcellent written and verbal English. Relevant study in Operations, Supply Chain, Engineering, Analytics or Business, or equivalent practical experience.\nExperience in mobility, travel, logistics or another network with variable demand and constrained capacity is an advantage, as is practical use of AI and automation in operational decision support.\nBenefits\nVibrant and fresh work environment\nFlexible work-from-home policy\nThe tools you need to perform your daily tasks successfully\nL&D personal budget\nPrivate Insurance Plan\n+4 extra PTO days annually\nThe unique opportunity to join “the next big thing” at ground level","description_format":"text","description_chars":6223,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Travel Agencies","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-15T17:56:13Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":76,"reasons":["conf:2","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/welcome-pickups-destination-efficiency-supply-manager","json_url":"https://alion.io/job/welcome-pickups-destination-efficiency-supply-manager.json","meta":{"generated_at":"2026-10-19T15:21:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9240},"rest":"https://alion.io/mcp/rest/get_company?id=9240"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwelcome-pickups-destination-efficiency-supply-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwelcome-pickups-destination-efficiency-supply-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwelcome-pickups-destination-efficiency-supply-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/welcome-pickups-destination-efficiency-supply-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwelcome-pickups-destination-efficiency-supply-manager"}]}