{"id":3914307,"url":"https://alion.io/job/wellfitr-platform-reliability-engineer-azure","title":"Platform Reliability Engineer, Azure","company":{"id":2805411,"name":"Wellfit®","domain":"wellfit.com","url":"https://alion.io/company/wellfit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Angular","optional":false},{"name":"Azure","optional":false},{"name":"Grafana","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Slack","optional":false},{"name":"SQL","optional":false},{"name":"C#","optional":true},{"name":"Datadog","optional":true},{"name":"Dynatrace","optional":true},{"name":"JavaScript","optional":true},{"name":"Prometheus","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-05-19T21:21:07Z","employer_posted_date":"2026-05-19","last_verified_at":"2026-11-08T15:06:52Z","board_verified":true,"closed_at":null,"days_open":172,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":172},"description":"Wellfit is the dental industry’s fintech solution, breaking down financial barriers so patients, providers, employers, and payors can all access better care. As a healthcare fintech innovator, we’re transforming the patient journey and redefining what’s possible in dental care.\nAbout Wellfit\nWellfit is the dental industry’s fintech solution, breaking down financial barriers so patients, providers, employers, and payors can access better care. As a healthcare fintech innovator, we are transforming the patient journey and redefining what is possible in dental care. Today, Wellfit supports a growing production platform serving 1,100+ offices and processing $1.5B+ in annual transactions. As we continue to scale, reliability, observability, alerting, and production readiness are critical to how we support our customers and deliver with confidence.\nAbout the Role:\n We are seeking a hands-on Platform Reliability Engineer, Azure to help strengthen the reliability, visibility, and operational maturity of our Azure-based platforms.\nThis role is ideal for someone who enjoys working directly in Azure, improving production systems, troubleshooting issues across infrastructure and application layers, and building practical monitoring and alerting solutions that help teams respond faster and operate more confidently.\nYou do not need to be an expert in every part of the stack on day one. We are looking for someone with strong Azure experience, solid troubleshooting instincts, a DevOps/reliability mindset, and the ability to collaborate closely with engineering teams across systems, services, and applications.\nWhat You’ll Do\nOwn and improve monitoring, alerting, and observability across Azure-based production systems.\nWork directly in Azure Monitor, Application Insights, App Services, logs, metrics, traces, and related Azure tooling to troubleshoot reliability and performance issues.\nBuild and refine practical alerting workflows, including Sev0/Sev1 alert routing, escalation paths, and runbook integration.\nCreate and maintain clear, actionable runbooks that help on-call engineers respond confidently to production incidents.\nPartner with engineering teams to investigate issues across infrastructure, configuration, deployments, services, and application behavior.\nSupport release readiness by improving visibility into critical Azure resources before, during, and after production deployments.\nBuild and maintain dashboards in tools such as Grafana, Azure Monitor, Application Insights, or similar observability platforms.\nHelp configure incident routing integrations, including Slack/webhook-based alert delivery to the appropriate team channels.\nAutomate repeatable operational tasks using PowerShell, Logic Apps, Azure tooling, or similar workflow automation methods.\nContribute to RCA documentation, incident follow-up, reliability improvements, and operational playbook development.\nWhat We’re Looking For\n\nHands-on experience supporting production systems in Azure.\nStrong working knowledge of Azure App Services, Azure Monitor, Application Insights, and Azure production troubleshooting.\nExperience with DevOps, cloud operations, site reliability, platform engineering, or production support in a hands-on environment.\nStrong troubleshooting instincts and the ability to work through ambiguous production issues.\nComfort working across logs, metrics, traces, alerts, configurations, deployments, and service dependencies.\nAbility to collaborate with software engineering teams across the stack, including .NET, Angular, SQL, APIs, and cloud services.\nExperience building or improving dashboards, alerts, runbooks, incident workflows, or operational playbooks.\nWorking knowledge of scripting or automation, preferably with PowerShell, Logic Apps, CLI tooling, or similar technologies.\nClear communication skills with the ability to document findings, explain issues, and drive follow-through after incidents.\nA high-ownership mindset with the ability to create structure, improve processes, and operate effectively in a fast-moving environment.\nPreferred Experience\n\nAzure certifications.\nGrafana, Prometheus, DataDog, Dynatrace, or similar observability/APM tools.\nSlack integrations, webhooks, Logic Apps, or incident routing workflows.\nAzure Front Door, CDN, Function Apps, WebJobs, Service Bus, Event Hub, Event Grid, SQL Pools, App Service Plans, or related Azure services.\nExperience in healthcare, fintech, payments, or other high-availability environments.\nExperience in startup, SMB, or scale-up environments where ownership is broad and hands-on.\nWhat Success Looks Like\n\nYou understand how production systems are monitored, where alerting gaps exist, and how to improve them.\nYou can work directly in Azure to investigate issues, improve visibility, and support reliable operations.\nYou build practical runbooks, dashboards, and alerting workflows that teams actually use.\nYou collaborate well with engineers, ask strong troubleshooting questions, and help drive issues to resolution.\nYou bring ownership, curiosity, and a builder mindset to a growing platform environment.\nWhy Wellfit\n\nMake an Impact: Your work will directly strengthen the reliability of a fast-growing healthcare fintech platform supporting 1,100+ offices and $1.5B+ in annual transactions.\nBuild and Own: This is a high-impact role where you will help shape how we monitor, operate, and scale production systems.\nWork Flexibly: Hybrid model based in Dallas with 3 days per week in office.\nComprehensive Benefits: Full medical, dental, vision, generous PTO, bonus eligibility, and 401(k) matching.\nFast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.","description_format":"text","description_chars":5709,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Payment Processing & Gateways","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-07T10:16:19Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long 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