{"id":959455,"url":"https://alion.io/job/wellhub-client-success-manager-mfd-4","title":"Client Success Manager (m/f/d)","company":{"id":3904,"name":"Wellhub","domain":"wellhub.com","url":"https://alion.io/company/wellhub","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":true},{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-09-16T07:07:38Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-10T23:32:03Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Your wellbeing, our mission. Join a company shaping a healthier world.\nGET TO KNOW US\nAt Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep-all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. \nJoin us in redefining the future of wellbeing!\nTHE OPPORTUNITY\nWe are hiring a Client Success Manager to join our Sales team in Berlin! \nYOUR IMPACT\nYou are responsible for the continuation and renegotiation of existing contracts (renewals) for our B2B clients with a strong focus on larger corporate accounts\nYou analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently\nYou are responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling\nYou actively work on the continuous improvement of our processes and methods in the area of Client Success to position Wellhub for a successful future in this area\nYou understand the wishes and needs of our corporate clients and derive strategies & tactics for specific contract negotiations and conclusions as well as for future product improvements \nWHO YOU ARE\nYou have a minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus) \nYou are results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance\nYour high numerical affinity & analytical mindset enables you to identify both risks and opportunities in the existing clients\nYou have excellent communication skills in German and English; you are a persuasive negotiator and genuine sales talent\nYou are confident and credible in discussions with executives up to senior management level\nYou are resilient and persistent and thus able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress\nYou have a strong product affinity and ability to represent and promote our solution externally with conviction\nYou bring along excellent Google Sheets skills and a high proficiency in data-driven analysis \nWe recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team.\nWHAT WE OFFER YOU\nWith thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:\nWELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.\nFLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.\nFLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work-it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.\nPAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).\nPARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. \nCAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. \nCULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. \nAnd to get a glimpse of life at Wellhub… Follow us onInstagram@lifeatwellhub andLinkedIn!\nWellhub was named a Top Sales Team of 2025!\nThis is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. \nDiversity, Equity, and Belonging at Wellhub\nWe aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.\nWellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.\nOur commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.\n #LI-HYBRID","description_format":"text","description_chars":6704,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":["Continuous learning","Equity","Flexible schedule","Home office","Parental leave"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness","Wellness Programs"],"lifecycle":[{"event":"open","at":"2026-09-16T08:25:47Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.692,"p_room":0.55,"age_days":54,"expected_fill_days":46,"reasons":["conf:4","velocity","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/wellhub-client-success-manager-mfd-4","json_url":"https://alion.io/job/wellhub-client-success-manager-mfd-4.json","meta":{"generated_at":"2026-11-11T03:33:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3904},"rest":"https://alion.io/mcp/rest/get_company?id=3904"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwellhub-client-success-manager-mfd-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwellhub-client-success-manager-mfd-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwellhub-client-success-manager-mfd-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wellhub-client-success-manager-mfd-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwellhub-client-success-manager-mfd-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":959455}},{"tool":"search_jobs","arguments":{"company":"wellhub.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":959455},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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