{"id":2343443,"url":"https://alion.io/job/wellnow-regional-director-operations","title":"Regional Director Operations","company":{"id":2964422,"name":"WellNow Urgent Care","domain":"wellnow.com","url":"https://alion.io/company/wellnow-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":99000,"max_usd":187000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":84},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-23T20:13:41Z","board_verified":false,"closed_at":"2026-10-23T20:13:41Z","days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150 clinics and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.\nRegional Director Operations (RDOs), support the operations, growth, and development of their assigned region. They oversee multiple Multi-Site Managers to ensure site goals are achieved including budgeted profit targets. They partner with other Regional Director Operations and their Senior Director of Operations to help their sites achieve their business goals. This position has direct supervision of Multi-Site Managers in assigned regions.\nAt WellNow Urgent Care you’ll enjoy:\nCompetitive salary \nParental leave \nContinuing education opportunities \nMedical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage \n401(k) plan with a company match for your future financial security \nFree urgent care visits for you and your immediate family members \nOpportunities for promotional growth as we continue to expand our presence \nMonthly bonus based on your performance and productivity \nSalary:\nStarting at $90K\nEssential Job Responsibilities:\nDirects and leads a team of approximately 5-7 Multi-Site Managers overseeing 10-14 WN sites. Responsible for operations of assigned region to ensure they are positioned to meet or exceed company goals.\nResponsible for operations of sites within their region including overall management, operations, coordination, performance results, and evaluation of all functions.\nRegional Director Operations utilize best practices, meeting regulatory standards, and continuous improvement techniques to maximize efficiency.\nPartners with Talent Acquisition Team and Multi-Site Managers to assess, select, and hire members within their assigned region.\nImplement strategies that would support best practices in hiring and retention.\nEnsures that Multi-Site Managers plans, organizes and manages operations for their assigned sites including hiring staff, training, onboarding scheduling, inventory in accordance with company standards.\nCollaborates with Multi-Site Managers to guarantee workflow in sites, and prioritizes and shifts duties as necessary to achieve maximum productivity and efficiency.\nPartners with Senior Director of Operations to evaluate Multi-Site Managers’ performance, resolve performance issues, provide positive feedback, and take appropriate corrective action when needed.\nCollaborates with Multi-Site Manager, Senior Director of Operations and HR Business Partner on employee relations matters related to the site.\nPartners with the Multi-Site Managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the company’s mission, vision, and culture.\nSolicit and respond to patient feedback to improve service and processes that will enhance the patient experience.\nOngoing monitoring of the P&L report to identify appropriate revenues and expenditures for each site in alignment with budget.\nRespond to escalated patient grievances and other operational issues not resolved by the Multi-Site Managers.\nProvides input to the Senior Director of Operations on initiatives, policies, and practices that support company goals and objectives.\nTo ensure strong team member relations and collaboration with Multi-Site Managers maintains consistent presence in sites within region.\nCommunicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas.\nConducts weekly calls and individual statuses with the Multi-Site Managers in their region.\nWorks weekend on-call rotations as needed.\nCommitted to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training. Ability to connect with both Providers, clinical teams both on an individual level and in groups.\nDemonstrates positive culture, capacity to lead people, build strong teams, and creates an exceptional patient experience.\nOther duties as assigned.\nMinimum Experience:\nSignificant travel required - 90% of the time.\n3-5 years’ experience supervising staff or documented performance\nAbility to work both independently and in a team environment.\nStrong interpersonal and communication skills and the ability to work effectively with a wide range of people.\nStrong presentation, employee management, and project implementation skills.\nAbility to accurately and efficiently use Health Information Technology (HIT) Systems, including running reports.\nSkill in organizing and establishing priorities.\nMust be detail-oriented and well organized.\nExcellent problem-solving skills.\nHigh-level of proficiency in Microsoft Office Suite with excellent writing, editing and administrative skills\nMust have valid driver’s license and auto insurability.\nAbility to work flexible schedule including days, nights and weekends.\nMinimum Education and Experience:\nHigh School or GED required\nCollege degree preferred\nWellNow is an EOE.\nWellNow, is part of TAG-The Aspen Group's family of healthcare brands.\nView CA Privacy Policy","description_format":"text","description_chars":5492,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T11:47:52Z"},{"event":"close","at":"2026-10-23T20:13:41Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/wellnow-regional-director-operations","json_url":"https://alion.io/job/wellnow-regional-director-operations.json","meta":{"generated_at":"2026-10-26T19:54:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26807,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2964422},"rest":"https://alion.io/mcp/rest/get_company?id=2964422"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwellnow-regional-director-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwellnow-regional-director-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwellnow-regional-director-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wellnow-regional-director-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwellnow-regional-director-operations"}]}