{"id":4090442,"url":"https://alion.io/job/wellnow-urgent-care-lab-supervisor","title":"Lab Supervisor","company":{"id":2964422,"name":"WellNow Urgent Care","domain":"wellnow.com","url":"https://alion.io/company/wellnow-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-11-11T20:03:04Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T17:51:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At WellNow Urgent Care, we are dedicated to delivering quality healthcare to our Urgent Care patients and Occupational Health clients. As a WellNow Provider, you will be part of a team that is committed to improving the delivery of care and supporting your growth as a medical professional. Join us in providingexceptional healthcare services and making a difference in our communities.\nThe Lab Supervisor role is required by CLIA for high complexity testing laboratories, and the position must be delegated in writing by the Laboratory Director. The Lab Supervisor supervises laboratory staff, is responsible for ensuring regulatory compliance, and performs diagnostic testing for their assigned department(s). The Lab Supervisor is also responsible for technical aspects of the laboratory, including ensuring proficiency testing program is satisfactory and that laboratory staff are properly trained and competency assessed according to schedule.\nThe Lab Supervisor should set an example to other laboratory staff of professionalism, thoroughness, and reliability, and be available to provide guidance to laboratory personnel.\nRESPONSIBILITIES\nAccessible to testing personnel at all times testing is performed via on-site, telephone, or electronic support.\nProvide day-to-day supervision of testing personnel.\nPerforms diagnostic testing on patient specimens, including running calibration and quality control samples according to procedure.\nEnsures troubleshooting is performed when calibrators/quality controls fail and properly documented.\nPerformance of delegated tasks as by the Laboratory Director and/or Technical Supervisor, which may include:Ensuring that remedial actions are taken when test systems deviate from the laboratory’s established performance specifications.\nEnsuring that patient test results are not reported until all corrective actions have been taken and the test system functions properly.\nEnsuring that orientation is provided to all testing personnel.\nInvestigation, documentation, and follow up of corrective actions\nEnsure that annual personnel performance evaluations are performed and documentation of competency assessments is kept on file.\n\nDrafting and/or revision of standard operating procedures.\nEnsuring accuracy and precision of quality control data and patient results.\nProvides information regarding test results, methodologies, and validation specifications to clients.\nAssists in implementation of new test systems and procedures, including validations.\nEnsuring preventative maintenance is performed according to schedule for all laboratory equipment.\nEnsuring adequate supplies are available, including PPE, reagents, chemicals, and other consumables, to perform testing safely and within stated turnaround time.\nPerforming assessments of quality indicators, such as turnaround time, rejected specimens, QC failure rates, and other indicators of quality.\nInvestigates client complaints and reports any complaints received to Laboratory Director and Client Services.\nEnsuring that test reports include pertinent information for results interpretation, and availability for consultation concerning test results and their interpretation as they relate to specific patient conditions.\nAppropriate test method selection.\nAdequate method verification in order to determine accuracy and precision of test methods.\nEnrollment in a CMS-approved Proficiency Testing (PT) program for all tests performed by the laboratory, and that demonstrates:PT samples are tested in accordance with CLIA requirements.\nPT results are submitted within the time frames established by the PT program.\nPT reports are reviewed by the appropriate staff.\n\nCorrective action plans are followed when PT results are found to be unacceptable or unsatisfactory.\nReview and sign off on PT attestations and evaluation summaries.\nQuality Assessment and Quality Control Programs are established and maintained.\nAcceptable analytical test performance is established and maintained for each test system.\nPersonnel have been appropriately trained and demonstrate competency prior to testing patient specimens.\nPolicies and procedures are established for monitoring personnel competency in all phases (pre-analytic, analytic, and post-analytic) of testing to assure ongoing competency of all individuals who perform testing.\nRemedial training or continuing education needs are identified and training provided.\nAn approved procedure manual is available to all personnel.\nEnsuring that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.\nCooperates and effectively communicates with laboratory personnel.\nParticipates in and assigns Continuing Education according to schedule.\nParticipates in and assigns Proficiency Testing according to schedule.\nParticipates in new employee orientation and training.\nMaintains a sterile and organized work area and documents cleaning according to procedure.\nAdheres to and enforces all employee and patient safety practices, including all OSHA and HIPAA requirements.\nCLIA QUALIFICATIONS ( 42 CFR 493.1461)\nAn Associates or bachelor’s degree (Bachelor’s preferred) in Medical Technology, Biochemistry, Chemistry, Biology, or Physics with:60 semester hours including 24 semester hours of medical lab technology; or\n60 semester hours including 24 hours of science that includes 6 hours chemistry, 6 hours biology, and 12 hours chemistry, biology; or\nmedical lab tech in any combination and laboratory training that includes either:completion of a clinical lab training program; or\n3 months training in each specialty in which high complexity testing is performed.\n\nADDITIONAL QUALIFICATIONS\nAt least two years of experience in a CLIA licensed clinical laboratory required\nMedical Technologist board certification preferred\nAt least two years of experience supervising lab personnel preferred\nAbility to read and comprehend English and follow instructions\nGood communication and critical thinking skills\nUnderstanding of statistics\nAbility to creatively think under pressure and handle high stress levels, changing environments, and possible irregular work hours\nAbility to recognize potential exposure to bloodborne pathogens and/or hazardous chemicals in the workplace and execute safety protocols in the event of exposure or spill\nMust be able to demonstrate competency for all required diagnostic tests and other areas of assignment within 3 months of hire date\nWORKING CONDITIONS\nPossible exposure to bloodborne pathogens\nPossible exposure to hazardous chemicals\nPHYSICAL REQUIREMENTS\nAbility to climb stairs, lift 35lbs, sit or stand for long periods, and walk/bend down\nVisual and auditory acuity and good eye/hand coordination\nDIRECT REPORTING\nReports to the Laboratory Director and Operations Leader\nLaboratory staff including laboratory assistants and testing personnel report to the Lab Supervisor for the applicable department(s)\nPay starting at $80,000/year","description_format":"text","description_chars":6982,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Urgent & Emergency Care","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-11T20:03:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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