{"id":1843322,"url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-3","title":"Lead Systems Operations Engineer","company":{"id":1977,"name":"Wells Fargo","domain":"wellsfargo.com","url":"https://alion.io/company/wells-fargo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"CI/CD","optional":false},{"name":"Grafana","optional":false},{"name":"ITIL","optional":false},{"name":"Oracle","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Unix","optional":false},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-10-04T19:21:12Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-19T16:33:16Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About this role:\nWells Fargo is seeking a Lead Systems Operations Engineer.\nIn this role, you will:\nLead complex, broad impact initiatives including provision of high level systems consultation for the technology teams\nWork as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area\nReview and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems\nMake decisions on technical changes and enhancements\nConsult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives\nCollaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals\nRequired Qualifications:\n5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nDesired Qualifications:\nUnix, Oracle, production support with ITIL process, Monitoring tools (Geneos, Grafana, Splunk, AppD), Autosys, Cron, Websphere, Apache, Tomcat, Kafka, MQ, Ansible, AIX\nJob Expectations:\nApplication Support role to support Wires application 12x7 production environment.\nEssential to maintaining operational stability, managing high-severity incidents, conducting problem investigations, and supporting time-sensitive production changes.\n\nRole demands strong domain expertise in the end-to-end Wires lifecycle, including transaction flows and integrations with interfacing systems and clearing houses such as FED and CHIPS.\n\nPivotal in planning and executing major migrations, which directly impact business continuity.\n\nThe position plays a key role in cross-functional coordination with infrastructure, database, and development teams to ensure high availability, system resilience, and regulatory compliance.\n\nL3 Support experience with strong ITIL process and strong troubleshooting skills.\nStrong knowledge on Database, MQ and middleware technologies.\nMonitor application health, performance, and batch processes\nEnsure SLA adherence and minimal downtime\nHandle incidents, problems, and service requests. Perform root cause analysis (RCA) for recurring and major incidents.\nParticipate in post-incident reviews and continuous improvement initiatives\nSupport change deployments, patching, and release activities\nStonge knowledge on monitoring tools and proactively act on alerts and dashboards using Splunk, Geneos and Grafana\nHands-on experience in automation using shell/pearl/Python and AI tools.\nPerformance tuning and capacity monitoring\nExperience with financial or payment systems domain\nKnowledge of CI/CD pipelines and deployment support\nPosting End Date:\n5 Oct 2026*Job posting may come down early due to volume of applicants.\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nApplicants with Disabilities\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nDrug and Alcohol Policy\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\na. Third-Party recordings are prohibited unless authorized by Wells Fargo.\nb. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.","description_format":"text","description_chars":5115,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-04T19:21:12Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.262,"p_room":0.35,"age_days":14,"expected_fill_days":2,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-3","json_url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-3.json","meta":{"generated_at":"2026-10-19T18:23:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14303,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1977},"rest":"https://alion.io/mcp/rest/get_company?id=1977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwells-fargo-lead-systems-operations-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwells-fargo-lead-systems-operations-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwells-fargo-lead-systems-operations-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wells-fargo-lead-systems-operations-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwells-fargo-lead-systems-operations-engineer-3"}]}