{"id":2881911,"url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-4","title":"Lead Systems Operations Engineer","company":{"id":1977,"name":"Wells Fargo","domain":"wellsfargo.com","url":"https://alion.io/company/wells-fargo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"Ansible","optional":false},{"name":"CAPA","optional":false},{"name":"CI/CD","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-23T23:11:06Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About this role:\nWells Fargo is seeking a Lead Systems Operations Engineer.\nIn this role, you will:\nLead complex, broad impact initiatives including provision of high level systems consultation for the technology teams\nWork as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area\nReview and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems\nMake decisions on technical changes and enhancements\nConsult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives\nCollaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals\nRequired Qualifications:\n5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nDesired Qualification:\nExperience in Software Engineering, SRE, DevOps, or Platform Engineering.\nStrong proficiency in Python for automation and tooling.\nHands-on experience with Grafana, Prometheus, and Splunk in production environments.\nSolid understanding of SLIs, SLOs, dashboards, alerting, and observability best practices.\nExperience applying AI/ML concepts to monitoring, alerting, or operational analytics.\nStrong knowledge of Linux, networking, and distributed systems.\nExperience with Cloud platforms and Kubernetes/OpenShift.\nProven experience leading incidents, RCAs, and reliability initiatives\nExperience building custom Prometheus exporters or advanced Grafana dashboards.\nStrong Splunk expertise (search, dashboards, alerts, log pipelines).\nExperience operationalizing ML models for observability (AIOps).\nFamiliarity with CI/CD, Terraform, Ansible, and enterprise automation platforms.\nExperience supporting large-scale, regulated, or globally distributed systems.\nImproved reliability and performance against defined SLOs.\nReduced alert noise and faster detection and recovery of incidents.\nIncreased automation and self-healing adoption using Python and observability signals.\nStrong observability maturity across platforms and applications.\nImproved MTTD and MTTR through effective use of Grafana, Prometheus, and Splunk.\nJob Expectation:\nReliability & Availability Engineering\nOwn and improve availability, performance, scalability, and resilience of production systems.\nDefine, monitor, and manage SLIs/SLOs and error budgets to guide reliability investments.\nLead capacity planning, performance testing, failover readiness, and disaster-recovery design.\nObservability & Monitoring (Grafana / Prometheus / Splunk)\nDesign and operate a comprehensive observability stack using:Prometheus for metrics collection and alerting\nGrafana for dashboards, visualization, and SLO tracking\nSplunk for log aggregation, troubleshooting, and incident forensics\n\nBuild and maintain golden dashboards and actionable alerts aligned to business impact.\nReduce alert fatigue through signal-based monitoring and correlation of metrics, logs, and traces.\nPartner with application teams to define instrumentation standards for metrics and logging.\nUse observability data to improve MTTD, MTTR, and reliability outcomes.\nAutomation & Python Engineering\nDevelop Python-based automation for monitoring, alert remediation, deployments, scaling, and recovery.\nBuild self-healing workflows integrated with Prometheus alerts and Splunk signals.\nCreate reusable automation frameworks and internal SRE tooling.\nEmbed automation into CI/CD pipelines to improve deployment safety and reliability.\nAI/ML-Driven Reliability (AIOps)\nApply AI/ML techniques to observability and operations use cases, including:Anomaly detection on Prometheus metrics\nLog pattern analysis and correlation in Splunk\nPredictive capacity and trend forecasting\nNoise reduction and intelligent alerting\n\nPartner with data and platform teams to operationalize ML models in production.\nEvaluate and integrate AIOps capabilities into the observability ecosystem.\nIncident Management & RCA\nServe as incident commander and senior escalation point for P1/P2 incidents.\nLead blameless post-incident reviews (PIRs) backed by Grafana metrics and Splunk evidence.\nDrive corrective and preventive actions to completion.\nPlatform & Application Partnership\nCollaborate with platform, application, cloud, and SRE teams to embed reliability and observability by design.\nInfluence architectural decisions to ensure systems are observable, scalable, and operable.\nProvide SRE guidance during major releases, migrations, and modernization initiatives.\nSecurity, Risk & Compliance\nEnsure observability and automation comply with enterprise security and audit requirements.\nSupport resilience validation, failover drills, and business continuity testing.\nTechnical Leadership\nMentor and guide SRE and software engineers.\nDefine standards for observability, automation, reliability, and incident response.\nAct as the technical authority for complex production and platform issues.\nPosting End Date:\n22 Oct 2026*Job posting may come down early due to volume of applicants.\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nApplicants with Disabilities\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nDrug and Alcohol Policy\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\na. Third-Party recordings are prohibited unless authorized by Wells Fargo.\nb. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.","description_format":"text","description_chars":7465,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-19T23:03:10Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.475,"p_room":0.35,"age_days":9,"expected_fill_days":2,"reasons":["conf:2","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-4","json_url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-4.json","meta":{"generated_at":"2026-10-24T01:02:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1689,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1977},"rest":"https://alion.io/mcp/rest/get_company?id=1977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwells-fargo-lead-systems-operations-engineer-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwells-fargo-lead-systems-operations-engineer-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwells-fargo-lead-systems-operations-engineer-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wells-fargo-lead-systems-operations-engineer-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwells-fargo-lead-systems-operations-engineer-4"}]}