{"id":1666778,"url":"https://alion.io/job/wells-fargo-lead-systems-operations-engineer-mainframe","title":"Lead Systems Operations Engineer - Mainframe","company":{"id":1977,"name":"Wells Fargo","domain":"wellsfargo.com","url":"https://alion.io/company/wells-fargo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"CICS","optional":false},{"name":"COBOL","optional":false},{"name":"Db2","optional":false},{"name":"Grafana","optional":false},{"name":"IMS","optional":false},{"name":"Incident Management","optional":false},{"name":"JCL","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"VSAM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T11:22:34Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About this role:\nWells Fargo is seeking a Lead Systems Operations Engineer\nIn this role, you will:\nLead complex, broad impact initiatives including provision of high level systems consultation for the technology teams\nWork as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area\nReview and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems\nMake decisions on technical changes and enhancements\nConsult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives\nCollaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals\nRequired Qualifications:\n5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nSolid expertise in Mainframe Maintenance and support\n Desired Qualifications:\nMainframe technologies support/operations experience or exposure.\nTechnical experience/exposure working with Mainframe technologies, etc. and basic IBM utilities.\nUnderstanding of payment processing on a large scale.\nExperience/Exposure using monitoring tools (example: Splunk, AppDynamics, Grafana, Geneos ITRS etc.)\nFamiliarity with ServiceNow for incident, problem, and change management (opening incidents, reviewing changes, documenting records).\nExcellent leadership, verbal, written, and interpersonal communication skills.\nExperience with change management.\nUnderstanding of Site Reliability Engineering (SRE) principles, with hands-on experience applying them\nExperience with Mainframes with below technical skills\nOperating Systems\nMVS z/OS\nWindows OS\nProgramming / Languages\nCOBOL\nJCL\nCICS\nDatabases\nDB2\nVSAM\nIMS DB\nStored Procedures\nTools\nSPUFI\nQMF\nPLATINUM\nXPEDITOR\nVersion Control\nENDEVOR\nScheduler\nCA-7\nApplication Services\nMQ\nNDM\n Job Expectations:\nForward thinking and innovative to identify and implement best practices/procedures.\nAbility to independently run incident recovery calls (incident management) and review changes to mitigate risk.\nCoordination with Vertical Application Support Teams:\nPartner with application owners and support teams to understand system architecture, performance baselines, and critical business transactions.\nProcess improvement:\nOptimize alerts, incident reductions, and reports to provide actionable insights.\nAutomation and Scripting: This includes scripting using REXX.\nDevelop automation scripts using REXX to avoid manual work.\nSQL and Data Analysis\nUse SQL to extract, analyze, and correlate data from monitoring platforms and application databases.\nSupport root cause analysis and performance tuning through data-driven insights.\nIncident Response and Continuous Improvement: This includes managing incidents and changes effectively.\nParticipate in incident triage and post-mortem analysis to identify observability gaps. This includes managing incidents and changes effectively\nContinuously refine monitoring strategies based on feedback and evolving application landscapes.\nDocumentation and Knowledge Sharing:\nMaintain clear documentation of observability configurations, standards, and best practices.\nConduct knowledge-sharing sessions with support teams to promote observability and maturity.\nPosting End Date:\n3 Oct 2026*Job posting may come down early due to volume of applicants.\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nApplicants with Disabilities\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nDrug and Alcohol Policy\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\na. Third-Party recordings are prohibited unless authorized by Wells Fargo.\nb. 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