{"id":3510161,"url":"https://alion.io/job/wells-fargo-systems-operations-manager-cicd-platform","title":"Systems Operations Manager - CI/CD Platform","company":{"id":1977,"name":"Wells Fargo","domain":"wellsfargo.com","url":"https://alion.io/company/wells-fargo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":50,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-03T05:54:40Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":53},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Checkmarx","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"Incident Management","optional":false},{"name":"Jenkins","optional":false},{"name":"JFrog Artifactory","optional":false},{"name":"Kubernetes","optional":false}],"status":"live","first_seen_at":"2026-10-30T07:30:14Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T00:58:04Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About this role:\nWells Fargo is seeking a Systems Operations Manager.\nIn this role, you will:\nManage a Systems Operations team of analysts that monitor installed systems and infrastructure\nEngage stakeholders and internal partners associated with the Systems Operations functional area\nIdentify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks\nMake decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives\nInterpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area\nCollaborate and consult with analysts, Information Technology personnel, or vendors\nManage mid to highly experienced analysts\nManage allocation of people and financial resources for Systems Operations\nMentor and guide talent development of direct reports and assist in hiring\nRequired Qualifications:\n5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\n2+ years of Leadership experience\nDesired Qualifications:\nSignificant experience in managing CI/CD Operations - managing Infrastructure stability and availability for CI/CD tools like Urban CodeDeploy, Github, GihubActions, Harness, JFrog Artifactory, BlackDuck, Checkmarx, etc.\nExperienced in managing Infrastructure upgrades and lifecycle management for above CI/CD tools like version upgrades, moving from on-premise to vendor SaaS, CI migration like Jenkins to GithubActions, CD migration like UCD to Harness, supporting k8s upgrades, etc.\nExperienced in Incident management - including major Incident management, communication to internal stakeholders in I&P and US, co-ordinating with vendors, driving quick resolution.\nExperienced in Problem management - experienced in regularly identifying improvement opportunities from alerts and incidents, and driving those improvements to actual results, via Problem Management process\nExperienced people manager, who can set challenging but realistic goals for operations engineers for learning new skills, like new CI/CD tools and AI/GenAI skills, mentor them on technical and soft skills and help them achieve these goals\n Job Expectations:\nRun day-to-day CI/CD Platform Operations - spanning on-premise data centers and public/Vendor clouds - to ensure high stability and availability of platform. This includes alert monitoring and timely response.\nReview and help team plan and execute major and BAU changes. Mitigate risk of such changes by ensuring appropriate scheduling, pre-validations, post-change validation, etc.\nShift management - prepare shift roster for team for weekdays, weekends and holidays to ensure 16x7 coverage from I&P team and monitor/adjust for any unplanned time-offs or ad-hoc events.\nContinuously measure and enable improvement of team’s performance - through DORA metrics like Mean time to resolution (MTTR) reduction and failed changes reduction, and through regular Alert analysis and introduction of new alerts/updates to previous, to continuously improve Observability and monitoring.\nEnhance I.&P. team capabilities by: (1) Ensuring coverage across teams - defining and achieving SME development plan with the team, to ensure sufficient coverage of tools across the team, and (2) Helping senior engineers develop global SME expertise in their area, providing support via relevant trainings and work assignments.\nCollaborate effectively with US platform team, I&P and US Engineering and other stakeholders to achieve above objectives. Own and drive daily handover calls with US platform team\nAutomation and AI - Help team define relevant use cases, do technical POC, implement and realize automations in CI-CD Platform tools processes and incidents, to either increase efficiency, reduce manual toil or reduce operational risk.\nPosting End Date:\n12 Nov 2026*Job posting may come down early due to volume of applicants.\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nApplicants with Disabilities\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nDrug and Alcohol Policy\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\na. Third-Party recordings are prohibited unless authorized by Wells Fargo.\nb. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.\nc. 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