{"id":4152359,"url":"https://alion.io/job/wells-fargo-vault-operations-manager","title":"Vault Operations Manager","company":{"id":1977,"name":"Wells Fargo","domain":"wellsfargo.com","url":"https://alion.io/company/wells-fargo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":240,"ghost_share":0,"stale_share":0,"repost_share":0.013,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T09:39:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Why Wells Fargo\nAre you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it’s about finding all of the elements to help you thrive, in one place.\nLiving the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!\nAbout this role\nWells Fargo is seeking an Operations Manager/Vault Operations Manager who will lead operations within the File Management Vault, part of the Information Management Utility (IMU). The File Management Vault provides secure storage, retrieval, and controlled routing of critical documents and possessory collateral. The team supports the document lifecycle through physical document intake, imaging, storage, retrieval, and release, while maintaining strong operational controls and supporting business, risk, and audit requirements.\nAs part of Information Management Utility (IMU), the team supports critical information and content services across Wells Fargo. This role will focus specifically on File Management Vault operations, with responsibility for people leadership, operational performance, risk and controls, process improvement, and business partner engagement.\nIn this role, you will:\nLead and develop a team responsible for File Management Vault operations, including document storage, retrieval, routing, and release.\nManage day-to-day operational performance, workflow, staffing, quality, and service delivery.\nEnsure critical documents and collateral are securely managed and appropriately controlled throughout the document lifecycle.\nDevelop and implement strategies to improve operational efficiency, quality, service, and control effectiveness.\nIdentify process gaps, operational risks, and control opportunities and drive appropriate solutions.\nUse operational data, trends, exceptions, and quality results to evaluate performance and prioritize improvements.\nMaintain procedures and operational controls that support risk, compliance, and audit requirements.\nPartner with business leaders and teams across Operations, Risk, Control, and other functions.\nManage resources and maintain accountability for operational performance.\nCoach and develop team members and support hiring and talent development.\nRequired Qualifications\n5+ years of operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.\n2+ years of leadership experience.\nDesired Qualifications\nExperience leading large, high-volume operational teams within a complex or regulated environment.\nExperience with document, records, file management, vault, collateral, or other controlled operational processes.\nStrong knowledge of operational risk, internal controls, governance, quality assurance, and audit requirements.\nDemonstrated ability to identify control gaps, conduct root-cause analysis, and implement sustainable solutions.\nExperience driving process improvement, simplification, standardization, and operational efficiency.\nStrong analytical and decision-making skills, with experience using operational data, trends, and exceptions to drive performance.\nExperience managing staffing, workflow, service levels, quality, productivity, and capacity.\nStrong leadership and stakeholder management skills, including developing talent and partnering across Operations, Risk, Control, Technology, and senior leadership.\nExperience establishing operational goals and translating strategy into measurable priorities and results.\nProven ability to manage multiple priorities, drive accountability, and lead teams through change and transformation.\nDemonstrated ability to communicate and influence across all levels, including auditors, regulatory partners, business leaders, and senior executives, particularly on operational performance, risk, controls, and remediation efforts.\nJob Expectations\nAbility to travel up to 5% of the time.\nHybrid work schedule with four days in the office and one day remote at an approved job posting location.\nThis position is not eligible for Visa sponsorship.\nRelocation assistance is not available.\nJob Location:\n 145789-TX-Building 308, San Antonio Ops Center\nPosting End Date:\n15 Nov 2026*Job posting may come down early due to volume of applicants.\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nApplicants with Disabilities\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nDrug and Alcohol Policy\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\na. Third-Party recordings are prohibited unless authorized by Wells Fargo.\nb. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.\nc. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.\n#DNP-IND","description_format":"text","description_chars":6909,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-12T09:39:14Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":5,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 5 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":16,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-11-12T10:17:16Z"},"pay":null,"html_url":"https://alion.io/job/wells-fargo-vault-operations-manager","json_url":"https://alion.io/job/wells-fargo-vault-operations-manager.json","meta":{"generated_at":"2026-11-12T10:17:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20952,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1977},"rest":"https://alion.io/mcp/rest/get_company?id=1977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwells-fargo-vault-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwells-fargo-vault-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwells-fargo-vault-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wells-fargo-vault-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwells-fargo-vault-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4152359}},{"tool":"search_jobs","arguments":{"company":"wellsfargo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4152359},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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