{"id":1751020,"url":"https://alion.io/job/wellways-service-integration-coordinator","title":"Service Integration Coordinator","company":{"id":2086659,"name":"Wellways","domain":"wellways.org","url":"https://alion.io/company/wellways","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Launceston, Australia","Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":46,"max":50,"currency":"AUD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-05T22:56:59Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.\nJoin us to support the establishment of a multidisciplinary team across Northern and/or Northwest Tasmania\nFull-time opportunity in Launceston TAS till Oct 2027\n SCHADS 4 ($46.70-$50.25p/h) Superannuation, depending on qualifications and experience\nService Integration Coordinator - Connected Care\nAs Service Integration Coordinator, you’ll help establish a new statewide mental health service by building relationships and referral pathways that connect people to the right support at the right time. You’ll map health and community services, connect with local organisations, support community engagement and maintain the Connected Care Support Catalogue.\nThis is a practical, relationship-focused role with variety and the opportunity to help shape how a new ‘no wrong door’ service works across Tasmania.\nAbout Connected Care\nConnected Care is a statewide mental health service delivered by Wellways in partnership with Stride Mental Health and Clarity Health Care and commissioned by Primary Health Tasmania.\nThe service supports adults aged 18 years and over to access free, coordinated mental health and wellbeing support, using a stepped-care approach that responds to their individual needs and goals. A multidisciplinary team brings together clinical, psychosocial and peer expertise to support people to access the right care and move between levels of support as their needs change.\nAbout the Opportunity\nThis role will help build the foundations for Connected Care across Tasmania. Working with the Service Lead and Connected Care team, you’ll:\nMap and maintain information about health, mental health and community services\nDevelop and maintain referral pathways and relationships with key organisations\nAttend community and interagency networks and deliver information sessions\n Support engagement with diverse and underserved communities\n Contribute to resources, reporting and the evaluation of referral pathways\nYou’ll work across a broad network including mental health services, general practice, primary and allied health, community organisations, housing and homelessness services, family and carer supports, and services supporting diverse communities.\nThe role can be based in Tasmania’s North or North-West, with regular travel across the region and some travel elsewhere in Tasmania.\nWhat you bring:\nYou’ll bring experience building strong working relationships across health, mental health or community services, with the ability to connect people and organisations and support the development of practical referral pathways.\nYou’ll have an understanding of community development and recovery-oriented, trauma-informed and strengths-based approaches, along with knowledge of the broader services that support people's mental health and wellbeing.\nYou’ll also bring:\n A relevant tertiary qualification, or a Certificate IV/Diploma with relevant experience\nConfidence engaging with a wide range of stakeholders, including presenting information to groups\nAn understanding of culturally safe and inclusive practice and the diverse communities accessing health and community services\n An understanding of family and caring roles and their impact on carers' wellbeing\nStrong organisation skills and the ability to manage your own work and deliver against an agreed plan\nThe ability to gather, interpret and use information and feedback to identify issues and opportunities\n Confidence preparing clear written information, resources and guides\nGood Microsoft Office skills and the ability to learn new systems\nA willingness and ability to travel throughout Tasmania\nExperience working within the Tasmanian health and community service system, or developing service directories, resource guides or referral pathways, will be highly regarded.\nPersonal lived experience of mental health challenges, or caring for someone who has, is also welcomed.\nCompliance & Screening\nYou will need to meet Wellways’ required compliance and screening checks including:\n Right to work in Australia \n100 points of ID \nValid Driver Licence and willingness to travel\nSatisfactory National Police Record Check \n International Police Check (if appliable) \nNDIS Worker Screening Check \nNDIS Worker Orientation Module Certificate - Quality Safety and You \nCurrent Working with Vulnerable People Check\nWhy Join Wellways?\nAt Wellways, we believe people are the experts in their own lives. For close to 50 years, we’ve worked alongside people, families, friends and carers to build inclusive communities where everyone can imagine and achieve their hopes and potential. We have a purpose driven culture where people can thrive, everyone is respected, and differences are valued. We also offer:\nPaid Cultural Leave\nAn equitable, diverse, and socially inclusive work environment\nSalary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing\nMeal and Entertainment allowance via salary packaging up to $2,650 per annum\nReceive 17.5% leave loading every time you take annual leave\nPaid parental leave after 12 months of ongoing employment\n Access for you and your family to our Employee Assistance Program\nIf you enjoy building relationships, connecting services and communities, and turning ideas into practical pathways for people, we’d love to hear from you.\nFor further information regarding this role please contact Kylie Delaney, Senior Manager via email at  \nTo view the full Position Description and submit your Resume and cover letter, click APPLY.\nWe encourage you to apply early. Applications will be reviewed throughout the advertising period, and the role may be filled before the closing date.\nWellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement\nJob Description Summary\nHelp build the connections that make a new statewide mental health service work.Contract End Date\n01/10/2027Culture\nWe’re passionate about our work, which is enjoyable, challenging and rewarding.All ofourteams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.\nHow to Apply\nThis is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.\nPlease select \"Apply\" below to complete your application.\nApplications Close\n30/10/2026","description_format":"text","description_chars":7166,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T08:53:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:1","win:early"],"computed_at":"2026-10-05T05:45:15Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/wellways-service-integration-coordinator","json_url":"https://alion.io/job/wellways-service-integration-coordinator.json","meta":{"generated_at":"2026-10-06T00:42:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":855,"day_limit":5000,"remaining_today":4145,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2086659},"rest":"https://alion.io/mcp/rest/get_company?id=2086659"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwellways-service-integration-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwellways-service-integration-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwellways-service-integration-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wellways-service-integration-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwellways-service-integration-coordinator"}]}