{"id":2108308,"url":"https://alion.io/job/wem-tenant-services-coordinator-one-year-contract","title":"Tenant Services Coordinator (One-Year Contract)","company":{"id":2776240,"name":"WEM","domain":"wem.io","url":"https://alion.io/company/wem-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edmonton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":48000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":402},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T08:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-22T08:18:43Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Tenant Services Coordinator is responsible for building and maintaining positive relations between tenants and shopping centre management. The role will accomplish this broad mandate through a combination of a proactive customer service approach and effective dispute resolution of tenant concerns. This position is a temporary one-year contract.\nPRIMARY RESPONSIBILITIES:\nEstablishing strong working relationships with our retail tenants and responding to daily inquiries and requests while maintaining positive communications with all parties.\nAdministering, managing, and enforcing all mall/tenant policies and regulations while maintaining detailed records and logs of tenant interactions.\nUtilizing strong conflict resolution and multi-tasking skills to handle various problems and challenges as they arise in the shopping center.\nEnsuring mall tenants are adhering to mall standards in common areas and back hallways to ensure our guests experience a clean and presentable shopping and entertainment environment.\nResponding to various tenant inquires and complaints while ensuring positive resolutions are reached.\nOther responsibilities as required.\nDESIRED QUALIFICATIONS:\nTwo (2) – three (3) years-experience in retail property management or a related project management position.\nPost-secondary Diploma in business administration or project management would be considered an asset.\nAdvanced skill set in Microsoft Office applications.\nKnowledgeable of and possessing the ability to communicate electronically in multichannel modes including but not limited to texting, wireless e-mail, instant messaging, etc.\nSelf-driven with the ability to work with minimal supervision adhering to broad task-based goals and objectives.\nExceptional organizational, multi-tasking and interpersonal communication skills are required.\nTERMS OF EMPLOYMENT:\nThis is a temporary full-time position that is required Monday through Friday with occasional on call work.\nThis is a salaried position that will depend on experience and qualifications.\nMust be able to pass a basic security clearance.","description_format":"text","description_chars":2088,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Rental","Low-Code & No-Code Platforms"],"lifecycle":[{"event":"open","at":"2026-10-08T21:15:37Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.821,"p_room":0.9,"age_days":13,"expected_fill_days":37,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/wem-tenant-services-coordinator-one-year-contract","json_url":"https://alion.io/job/wem-tenant-services-coordinator-one-year-contract.json","meta":{"generated_at":"2026-10-22T11:10:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2776240},"rest":"https://alion.io/mcp/rest/get_company?id=2776240"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwem-tenant-services-coordinator-one-year-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwem-tenant-services-coordinator-one-year-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwem-tenant-services-coordinator-one-year-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wem-tenant-services-coordinator-one-year-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwem-tenant-services-coordinator-one-year-contract"}]}