{"id":3550612,"url":"https://alion.io/job/weone-mitarbeiter-kundenservice-mwd","title":"Mitarbeiter Kundenservice (m/w/d)","company":{"id":4490235,"name":"WeONE","domain":"weone.com","url":"https://alion.io/company/weone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":63,"open_postings":78,"ghost_share":0.615,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Münster, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":199},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T08:12:32Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-11-04T18:11:15Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":57},"description":"Deine Aufgaben\nBearbeitung und Steuerung von Kundenaufträgen\nKoordination der Auftragsabwicklung mit internen Fachbereichen\nAnsprechpartner für Kunden bei Sendungsanfragen\nBearbeitung von Reklamationen und Sicherstellung vereinbarter Qualitätsstandards\nErstellung und Nachverfolgung von KPIs\nDein Profil\nAbgeschlossene kaufmännische Ausbildung\nServiceorientierte, strukturierte und zuverlässige Arbeitsweise\nGute MS-Office- und IT-Kenntnisse\nGute Deutsch- und Englischkenntnisse\nTeamfähigkeit und Lösungsorientierung\nDas bieten wir\nEinen sicheren Arbeitsplatz in einem internationalen Logistikunternehmen\nAbwechslungsreiche Aufgaben mit viel Kundenkontakt\nFlache Hierarchien und kurze Entscheidungswege\nIndividuelle Entwicklungs- und Weiterbildungsmöglichkeiten\nEin kollegiales Arbeitsumfeld mit starkem Teamspirit\nÜber DP World\nHandel ist das Lebenselixier der globalen Wirtschaft. Er schafft Chancen und verbessert die Lebensqualität von Menschen auf der ganzen Welt. DP World hat es sich zur Aufgabe gemacht, den globalen Waren- und Handelsfluss effizienter zu gestalten und neue Möglichkeiten für die Kunden und Gemeinschaften zu schaffen, die wir weltweit unterstützen.\nMit einem engagierten, vielfältigen und professionellen Team von mehr als 120.000 Mitarbeitenden in 75 Ländern auf sechs Kontinenten treibt DP World den Handel weiter und schneller voran - hin zu einer nahtlosen, zukunftsfähigen Lieferkette.\nWir transformieren und integrieren unsere Geschäftsbereiche - Häfen und Terminals, Maritime Dienstleistungen, Logistik und Technologie - mit hoher Geschwindigkeit. Dabei verbinden wir unsere globale Infrastruktur mit lokalem Know-how, um leistungsfähigere und effizientere End-to-End-Lieferkettenlösungen zu schaffen, die die Art und Weise, wie die Welt Handel betreibt, nachhaltig verändern können.\nDarüber hinaus gestalten wir die Zukunft aktiv mit, indem wir in Innovationen investieren. Von intelligenten Liefersystemen bis hin zur automatisierten Lagerlogistik setzen wir auf wegweisende Technologien, die die Branche nachhaltig verändern. So fördern wir effizientere Handelsprozesse und minimieren Störungen entlang der gesamten Lieferkette - von der Produktion bis zur Haustür des Kunden.\nWE MAKE TRADE FLOW\nTO CHANGE WHAT'S POSSIBLE FOR EVERYONE.","description_format":"text","description_chars":2271,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-30T22:29:40Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.295,"p_room":0.35,"age_days":57,"expected_fill_days":23,"reasons":["conf:5","stale_co","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/weone-mitarbeiter-kundenservice-mwd","json_url":"https://alion.io/job/weone-mitarbeiter-kundenservice-mwd.json","meta":{"generated_at":"2026-11-04T18:13:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4490235},"rest":"https://alion.io/mcp/rest/get_company?id=4490235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fweone-mitarbeiter-kundenservice-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fweone-mitarbeiter-kundenservice-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fweone-mitarbeiter-kundenservice-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/weone-mitarbeiter-kundenservice-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fweone-mitarbeiter-kundenservice-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3550612}},{"tool":"search_jobs","arguments":{"company":"weone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3550612},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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