{"id":2061661,"url":"https://alion.io/job/werfen-process-support-investigator","title":"Process Support Investigator","company":{"id":1839823,"name":"Werfen","domain":"werfen.com","url":"https://alion.io/company/werfen","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Norcross, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":130000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1646},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-10-08T02:14:04Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T18:14:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Introduction\nWerfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.\nOur success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care\nOverview\nWe are seeking a Quality Engineer / Process Support Investigator to provide investigation assistance using statistical analysis to support rationale/justification for root cause or combination factors. If you meet our qualifications to excel in this position, apply today!\nThis position is not eligible for sponsorship for work authorization. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time.\nResponsibilities\nAs a Quality Engineer / Process Support Investigator, you will be responsible for performing complex multivariate analysis and creating complex graphs and charts within the manufacturing/healthcare industry. You will also support product and process evaluation activities associated with product complaints to ensure constant improvement in quality and operational practices.\nAdditional and responsibilities for the Quality Engineering position include:\nCreating objective, thorough documentation of investigation activities\nEnsuring that expectations in regard to investigations, corrections, CAPA's, and all corresponding documentation are continually met\nProviding technical input and assisting in gathering appropriate operations and other functional inputs on issues\nEvaluating deliverables for compliance, completeness, and clarity, and providing feedback/disposition as appropriate\nCommunicating significant issues or developments identified during quality assurance activities and recommend improvements\nProviding and presenting technical information to the team members and management\nQualifications\nAs a Quality Engineer / Process Support Investigator, you must possess excellent communication skills, both oral and written, to interpret scientific and technical journals, financial reports and legal documents. Additionally, you must have the problem-solving and critical thinking skills to identify issues, draw valid conclusions and deal with several abstract or concrete variables.\nOther requirements for the Quality Engineering role include:\nBachelor’s degree in Life Sciences, Chemistry or Chemical Engineering, preferred\n4 years of pharmaceutical experience or biotech industry performing similar duties\n2-4 years in (Good Manufacturing Practice) GMP environment\nASQ Certified Quality Engineer, Six Sigma Green Belt, preferred\nProficient use of Quality Management Systems such as Trackwise\nProficient use of Excel and statistical software (Minitab, Jump, etc.)\nAbility to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, permutations, frequency distribution, and analysis of variance\nStrong Quality Investigation background with proven training, preferred \nClosing\nIf you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.\nWerfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact  for assistance.\nWe operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.\nwww.werfen.com","description_format":"text","description_chars":4629,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-08T02:14:04Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.513,"p_room":0.368,"age_days":4,"expected_fill_days":2,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/werfen-process-support-investigator","json_url":"https://alion.io/job/werfen-process-support-investigator.json","meta":{"generated_at":"2026-10-12T23:22:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38382,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1839823},"rest":"https://alion.io/mcp/rest/get_company?id=1839823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwerfen-process-support-investigator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwerfen-process-support-investigator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwerfen-process-support-investigator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/werfen-process-support-investigator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwerfen-process-support-investigator"}]}