{"id":2061673,"url":"https://alion.io/job/werfen-technical-instructor-medical-devicediagnostics-transplant","title":"Technical Instructor - Medical Device/Diagnostics (Transplant)","company":{"id":1839823,"name":"Werfen","domain":"werfen.com","url":"https://alion.io/company/werfen","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Education","role_family":"Education","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Norcross, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":105000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":868},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Post-training","optional":false}],"status":"live","first_seen_at":"2026-10-08T02:14:04Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-26T23:35:23Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Introduction\nWerfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.\nOur success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.\nOverview\nJob Summary\nThis position is Technical Instructor focusing on Transplant Business Unit products as part of Learning & Development organization(L&D). This role is responsible for the design, delivery, and continuous improvement of global product training for employees, customers, and distributors. The Technical Instructor will partner closely with Global Commercial Service, Support, Sales Management, Marketing, and Operations teams to understand business objectives and define training needs.\nThis position requires maintaining technical competence and serving as a subject matter expert in the development of global training materials. This role will provide innovative solutions in the creation of training programs in alignment with regulatory guidelines. In addition, this role will maintain all training records and course materials following L&D processes and utilizing the Learning Management System (LMS). It is important to provide innovative solutions in the creation of training programs and training tools. All training must be developed in accordance with Werfen and regulatory guidelines to ensure compliance.\nResponsibilities\nKey Accountabilities\nDemonstrate technical proficiency for all Werfen Transplant products and instruments including operation of instrumentation, hardware, software and assay/reagent systems; \nProvide technical training on assay/instrument operation, software, installation protocols, IFU documents, basic troubleshooting and assay performance.\nAssist with the evaluation of skills and review performance of trainees as it relates to their job responsibilities, including field travel if deemed necessary. \nDevelop classroom and continuing education programs utilizing performance based training model. Manage training projects and priorities according to associated deadlines.\nDemonstrate and practice the use of reference materials such as procedures, operation manuals, user guides, IFU documents and specifications and include these references in all training materials. \nUtilize appropriate laboratory exercises, skills assessments/quizzes, checklists and evaluations for each class. Maintain records and metrics in accordance with procedures, good documenta-tion standards and Werfen quality system guidelines. \nSchedule classes based on classroom and equipment availability. \nProvide innovative solutions in the creation of training programs using multiple modalities such as visual aids, eLearning tools, videos, and slides. Include these in class outlines, handouts, and materials.\nMaintain training classrooms, laboratories, instruments and supplies to ensure rooms are adequately stocked and clean to ensure a professional learning environment; Follow OSHA and regulatory guidelines.\nMeasure effectiveness of training and identify gaps through surveys, needs assessments, performance analysis and 6 month post-training evaluation protocols. Establish and main-tain departmental technical training metrics and report to management. \nCollaborate with Global Marketing and Global Service departments to develop and implement training projects associated with product launches.\nManage all training project timelines and milestones effectively and ensure timely communication of project status with all stakeholders. \nConduct periodic needs assessments, Gap Analysis and develop knowledge assessments to determine gaps for the continuous improvement of training programs and development of new training programs.\nPerforms other duties and responsibilities as assigned\nReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\nNetworking/Key relationships\nGlobal Transplant Commercial Service and Support\nGlobal Sales Management\nGlobal Transplant Marketing \nGlobal Transplant technology centers \nQuality and Regulatory \nQualifications\nMinimum Knowledge & Experience required for the position:\nEducation: Bachelor’s degree (BS)from a four-year college or university in Biology or a related field of study.\nACHI Certified (American Society of Histocompatibility)\nExperience:\nMinimum of 1 year of training development and delivery experience required. \n3-5 years of HLA & Transplant Diagnostic laboratory industry experience required.\nExperience working in a regulatory environment required.\nMedical Device / Diagnostic industry experience preferred.\nManagement has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.\nSkills & Capabilities:\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.\nAbility to work with mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.\nAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions fur-nished in written, oral, diagram, and schedule form.\nAbility to effectively communicate with all levels of the organization.\nTravel requirements:\nPosition requires 25 - 50% travel to alternate sites/countries to conduct training globally.\nClosing\nIf you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.\nWerfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact  for assistance.\nWe operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.\nwww.werfen.com","description_format":"text","description_chars":7236,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health & Medical Electronics","Health Care"],"lifecycle":[{"event":"open","at":"2026-10-08T02:14:04Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.5,"p_room":0.45,"age_days":18,"expected_fill_days":10,"reasons":["conf:1","velocity","win:tail","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/werfen-technical-instructor-medical-devicediagnostics-transplant","json_url":"https://alion.io/job/werfen-technical-instructor-medical-devicediagnostics-transplant.json","meta":{"generated_at":"2026-10-27T02:21:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1566,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1839823},"rest":"https://alion.io/mcp/rest/get_company?id=1839823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwerfen-technical-instructor-medical-devicediagnostics-transplant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwerfen-technical-instructor-medical-devicediagnostics-transplant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwerfen-technical-instructor-medical-devicediagnostics-transplant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/werfen-technical-instructor-medical-devicediagnostics-transplant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwerfen-technical-instructor-medical-devicediagnostics-transplant"}]}