{"id":3772868,"url":"https://alion.io/job/werfnet-operations-manager","title":"Operations Manager","company":{"id":4497086,"name":"Werfnet","domain":null,"url":"https://alion.io/company/werfnet","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":null,"currency":"ZAR","period":"month","gross":true,"usd_annual":43788},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-31T11:01:05Z","employer_posted_date":null,"last_verified_at":"2026-10-31T11:01:05Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Reference: PTA000733-NH-1\n\nJob Specification: Operations Manager\n\nIndustry: Utilities \nLocation: Sandton, Johannesburg, Gauteng\nEmployment Type: Full-time\nBasic Salary: Approximately R60,000 per month, plus a performance-based bonus\n\nPosition Overview\n\nOur client, a company operating within the energy equipment and solutions industry, is seeking a confident, independent, and results-driven Operations Manager to oversee daily business operations, staff management, human resources, and sales performance.\nThe successful candidate will be responsible for ensuring operational efficiency, managing and motivating the team, implementing effective processes, and driving the achievement of business objectives. This role requires a strong-minded individual who can take ownership of responsibilities, make sound decisions independently, and confidently manage people and performance.\nThe ideal candidate will have a hands-on management approach, strong leadership capabilities, and the ability to balance operational oversight with sales management and business growth.\nDuties & Responsibilities\nKey Responsibilities\n\nOperations Management\n\nOversee the company's day-to-day operations, ensuring efficiency, productivity, and alignment with business objectives.\n\nDevelop, implement, and maintain operational procedures, systems, and processes.\n\nMonitor operational performance and identify opportunities for improvement.\n\nEnsure that resources are allocated effectively and operational deadlines are met.\n\nIdentify operational challenges and implement practical solutions to improve business performance.\n\nReport on operational performance, business activities, and key performance indicators to senior management.\n\nStaff and Team Management\n\nManage, lead, and motivate employees to achieve individual and team objectives.\n\nOversee staff performance, productivity, attendance, and accountability.\n\nSet clear expectations, responsibilities, and performance targets.\n\nConduct performance reviews and address performance-related concerns.\n\nFoster a professional, productive, and results-driven working environment.\n\nManage team dynamics and resolve workplace challenges effectively.\n\nHuman Resources Management\n\nOversee day-to-day HR functions, including recruitment, onboarding, staff development, and employee relations.\n\nEnsure that company policies and procedures are consistently implemented.\n\nManage disciplinary processes and performance-related matters in line with applicable labour legislation.\n\nMaintain appropriate employee records and ensure HR administration is completed accurately.\n\nIdentify training and development requirements to strengthen team capabilities.\n\nPromote a professional workplace culture built on accountability, performance, and mutual respect.\n\nSales Management and Business Performance\n\nOversee sales activities and monitor performance against agreed targets.\n\nManage and support the sales team to drive lead generation, client acquisition, and revenue growth.\n\nTrack sales pipelines, conversion rates, and overall sales performance.\n\nEnsure effective follow-up on leads, quotations, proposals, and customer opportunities.\n\nIdentify opportunities to improve sales processes and commercial performance.\n\nWork closely with the sales team to strengthen client relationships and improve customer retention.\n\nMonitor sales-related KPIs and implement corrective measures where targets are not being achieved.\n\nCollaborate with management to support business development and growth strategies.\n\nMinimum Requirements\n\n3–5 years of relevant management or supervisory experience.\n\nDemonstrated experience in staff management, team leadership, and operational oversight.\n\nExperience managing HR-related responsibilities and employee performance.\n\nExposure to sales management, sales targets, and revenue performance.\n\nStrong organisational, administrative, and problem-solving skills.\n\nExcellent communication, interpersonal, and decision-making abilities.\n\nThe ability to manage multiple responsibilities and prioritise effectively.\n\nA high level of independence, initiative, and personal accountability.\n\nAdvantageous Qualifications and Experience\n\nA relevant degree, diploma, or qualification in Operations Management, Business Management, Human Resources, Sales Management, or a related field.\n\nExperience within the energy, utilities, engineering, equipment, or technical solutions industries.\n\nPrevious experience managing both operational and commercial functions.\n\nFamiliarity with performance management systems, operational KPIs, and sales reporting.\n\nKey Competencies and Personal Attributes\n\nStrong leadership and people-management skills.\n\nIndependent, decisive, and confident in making business decisions.\n\nStrong-minded, assertive, and able to manage challenging situations professionally.\n\nA hands-on management style with a proactive approach to problem-solving.\n\nCommercially minded, with a clear understanding of sales performance and business profitability.\n\nHighly organised, structured, and detail-oriented.\n\nAble to hold employees accountable while maintaining positive working relationships.\n\nResilient and comfortable working in a fast-paced, performance-driven environment.\n\nAble to take ownership of responsibilities with minimal supervision.\n\nRemuneration\n\nThe position offers a basic salary of approximately R60,000 per month, together with a performance-based bonus linked to business and operational objectives.\nThis opportunity is ideally suited to an experienced, mature, and self-assured management professional who can take ownership of operations, lead a team effectively, oversee HR and sales functions, and contribute meaningfully to the company's continued growth and success.","description_format":"text","description_chars":5735,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-04T21:58:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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