{"id":3937024,"url":"https://alion.io/job/wesley-mission-queensland-program-manager-mhcss","title":"Program Manager - MHCSS","company":{"id":2822327,"name":"Wesley Mission Queensland","domain":"wmq.org.au","url":"https://alion.io/company/wmq","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Robina, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-08T14:29:54Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Your Role as Program Manager - Mental Health Community Support Service\nIn this role you will lead and support a high-performing team delivering holistic, recovery-focused psychosocial services through individual and peer-based programs, making a meaningful difference in the lives of people experiencing severe mental illness.\nPlease Note: This is a fixed-term position until 30/06/2028.\n\nA typical week may look like:\nLeading the establishment and ongoing delivery of the Mental Health Community Support Service program.\nRecruiting, onboarding and supporting a high-performing, multidisciplinary team, including peer workers.\nDriving the development, implementation and continuous improvement of recovery-focused services and group programs.\nMonitoring program performance to ensure funding requirements, quality standards and key deliverables are achieved.\nBuilding and maintaining strong partnerships with mental health services, community organisations and key stakeholders.\nOverseeing clinical governance, risk management and service quality in collaboration with internal leaders.\nPreparing reports, managing program data and ensuring accurate funding and compliance reporting.\nManaging customer feedback, complaints and service improvements while fostering a respectful, person-centred culture aligned with WMQ values.\nWhat We Offer\nMake Your Pay Go Further with Salary Packaging: Take advantage of up to $18,550 in salary packaging benefits to help maximise your income.\nThrive in a Supportive Culture: Be part of a team that values connection, collaboration, and supporting one another to do meaningful work.\nGrow With Us: Whether you're looking to deepen your expertise or take the next step in your career, we'll support your professional development journey.\nWhat We’re Looking For\nSignificant leadership experience within human services, including managing programs, teams and budgets.\nTertiary qualifications in Human Services, Social Work, Community Services or a related field.\nProven ability to lead teams, foster a positive culture, and manage performance, coaching and development.\nStrong stakeholder engagement, communication and problem-solving skills, with a collaborative and customer-focused approach.\nExcellent organisational skills, sound judgement and the ability to manage risk, drive continuous improvement and work effectively with diverse client groups.\nEssential Requirements\nRelevant probity checks required by legislation and WMQ Limited policy.\nCurrent Driver’s Licence and willingness to travel for work\nApply Now!\nBe part of something meaningful - 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