{"id":229314,"url":"https://alion.io/job/west-monroe-consultant-servicenow","title":"Consultant, ServiceNow","company":{"id":4820,"name":"West Monroe","domain":"westmonroe.com","url":"https://alion.io/company/west-monroe","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":84,"ghost_share":0.107,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":83,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":221},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-04-24T19:03:01Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-05T04:24:54Z","board_verified":true,"closed_at":null,"days_open":194,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":194},"description":"Are you ready to make an impact?\nWe are seeking a motivated and detail-oriented Junior ServiceNow Consultant to join our team. This entry-level role is ideal for recent graduates who are interested in IT service management, enterprise platforms, and digital workflow solutions. You will work alongside experienced consultants to design, configure, and implement ServiceNow solutions that improve business processes and user experience. \nKey Responsibilities \nAssist in the configuration and customization of the ServiceNow platform (e.g., ITSM, CSM and FSO modules) \nSupport senior consultants in gathering and documenting business requirements \nParticipate in solution design sessions and translate requirements into technical configurations \nHelp develop workflows, forms, and basic scripts within ServiceNow \nPerform system testing, debugging, and quality assurance activities \nProvide support during deployments and post-implementation activities \nCreate and maintain documentation, including user guides and process flows \nCollaborate with cross-functional teams including developers, business analysts, and stakeholders \nBasic Qualifications \nBachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or a related field \nStrong interest in enterprise software, IT service management, or consulting \nUnderstanding of databases, workflows, or object-oriented programming concepts \nFamiliarity with JavaScript, HTML, or similar technologies is a plus \nStrong problem-solving, analytical thinking skills and attention to detail. \nExcellent written and verbal communication skills \nRequired Qualifications \nBachelor’s degree in progress, with an expected graduation date between December 2025 and July 2026 \nLegally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.) \nReside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model \nAbility and willingness to travel Monday - Thursday (up to 50%); travel expenses covered by West Monroe \nOther consultancies talk at you. At West Monroe, we work with you.\nWe’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.\nThe combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.\nAt West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.\nYou’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.\nWest Monroe is an Equal Employment Opportunity Employer \nWe believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to .\nPlease review our company disclosures regarding use of artificial intelligence during the hiring process. West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out .\nIf you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.","description_format":"text","description_chars":4465,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-05T09:36:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":6,"green_card_filings_12m":0,"median_offered_wage_usd":177500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.522,"p_room":0.28,"age_days":194,"expected_fill_days":83,"reasons":["conf:1","velocity","win:tail","crowd:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/west-monroe-consultant-servicenow","json_url":"https://alion.io/job/west-monroe-consultant-servicenow.json","meta":{"generated_at":"2026-11-05T07:25:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9473,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4820},"rest":"https://alion.io/mcp/rest/get_company?id=4820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwest-monroe-consultant-servicenow"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwest-monroe-consultant-servicenow"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwest-monroe-consultant-servicenow"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/west-monroe-consultant-servicenow\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwest-monroe-consultant-servicenow"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":229314}},{"tool":"search_jobs","arguments":{"company":"westmonroe.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":229314},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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