{"id":1471145,"url":"https://alion.io/job/west-pharmaceutical-services-inc-associate-rd-technical-support","title":"Associate, R&D Technical Support","company":{"id":1923607,"name":"West Pharmaceutical Services","domain":"westpharma.com","url":"https://alion.io/company/westpharma","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Exton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":136000,"period":"year","method":"role_country_seniority_unknown","sample_n":1041},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-01T08:13:42Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity.\nThis role is based across our facilities in Exton and Radnor, Pennsylvania, with time regularly split between both locations.\nAt West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?\nThere’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.\nWe believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.\nJob Summary\nEngage in a variety of daily operations involving warehouses, site maintenance, and testing of products for life cycle management and sustaining West's core facility safety and security.\nEssential Duties and Responsibilities\nPerform in-process inspections and create documentation as necessary.\nCoordinate/perform maintenance and calibration of equipment.\nPerform electronic transactions for inventory control, process documentation, and data collections.\nProvide training to other technicians as necessary.\nPerform analysis using various techniques including established and experimental test methods, statistical methods, and good documentation skills.#LI-AP1 #LI-ONSITE\nEducation\nHigh School Diploma required\nAssociate's Degree Technical Field (Chemistry/Biology/Engineering) preferred\nWork Experience\n3+ years in manufacturing processing (prefer broad exposure and experience in molding, finishing, packaging and equipment maintenance.)\nExperience and familiarity with electronic and mechanical manufacturing equipment. \nExperience with workshop handling \nPreferred Knowledge, Skills and Abilities\nProficiency with basic computer skills inclusive of Microsoft Excel, Word, PowerPoint and Outlook.\nProficiency with SAP or other ERP systems.\nAble to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.\nAble to comply with the company’s safety and quality policies at all times.\nKnowledgeable in test method validations, specifically Gage R&R, preferred.\nKnowledge of statistics and experience using Minitab, preferred.\nKnowledge of specific ISO standards - Quality Management Systems for Medical Devices, preferred.\nTravel Requirements\n5%: Up to 13 business days per year\nPhysical Requirements\nHeavy-Exerting up to 100lbs/45kg of force occasionally and/or up to 50lb/22kg of force frequently, and/or up to 20lbs/9kg of force constantly to move objects.\nAdditional Requirements\nWorks well in a fast-paced environment, with minimal supervision and guidance.\nTrack record of proven mechanical ability and troubleshooting skills is desired.\nFamiliar with Microsoft Office applications (e.g. Word, Excel, PowerPoint.)\nSAP experience is a plus.\nWhat We Offer\nCommunity Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.\nContinuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.\nGenerous Paid Time Off (PTO):\nFlexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.\nGlobal Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.\nInclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion-where all voices are heard and respected in a supportive environment.\nRecognition & Rewards:\nPerformance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.\nShift\nMonday through Friday.\nWest is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.","description_format":"text","description_chars":5185,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Health Care","Manufacturing","Infusion & Drug Delivery Devices"],"lifecycle":[{"event":"open","at":"2026-09-29T16:12:30Z"}],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.669,"p_room":0.75,"age_days":14,"expected_fill_days":17,"reasons":["conf:8","velocity","win:late","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/west-pharmaceutical-services-inc-associate-rd-technical-support","json_url":"https://alion.io/job/west-pharmaceutical-services-inc-associate-rd-technical-support.json","meta":{"generated_at":"2026-10-02T02:53:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3934,"day_limit":5000,"remaining_today":1066,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}