Sr Associate Learning & Development

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The full-time Learning & Development Partner is located in France at West’s Le Nouvion site. This strategic role owns execution of key learning priorities, consults with leaders and stakeholders on learning solutions, manages learning projects, facilitates programs, and supports learning strategies that improve capability, compliance, performance, engagement, and culture.

This role partners closely with HR, senior leaders, managers, Quality, Operations, content owners, and Learning & Development colleagues across West to identify business and performance needs, design or recommend learning solutions, lead implementation, and evaluate outcomes. Supports funding and resource planning for learning initiatives and helps drive performance enablement processes across the organization.

To be successful in this role, the individual must be able to work independently, manage complex priorities, influence stakeholders, lead projects, provide consultative guidance, and advocate for consistent, sustainable, and standardized learning practices.

Essential Duties and Responsibilities

• Act as the local representative within global working teams, ensuring the implementation of global Learning & Talent Development processes while addressing site-specific learning and capability development needs.
• Develop and execute the site's Learning & Development strategy, aligned with the global People Strategy and local business requirements, ensuring compliance with all applicable legal and regulatory training obligations.
• Design, implement, and continuously improve training programs, learning materials, and development initiatives; mentor site trainers and advise functional teams on effective learning solutions and delivery methods.
• Facilitate global Learning & Talent Development programs and drive local adoption to support employee growth and organizational capability.
• Coordinate and enhance the New Hire Onboarding experience in partnership with Subject Matter Experts (SMEs), ensuring effective integration and rapid workforce readiness.
• Lead the creation, implementation, and continuous improvement of critical competency curricula, qualification, certification, and requalification programs, ensuring employees maintain required skills and competencies.
• Monitor training effectiveness through audits and performance reviews, participate in root cause analyses, and implement corrective actions to strengthen learning outcomes and compliance.
• Design and deliver innovative learning solutions using proven instructional design methodologies, project management practices, and blended learning approaches to address site needs.
• Partner with HR and business leaders to support employee development through Individual Development Plans, career pathing, professional development discussions, and performance enablement processes, preparing employees for current and future roles.
• Serve as a trusted advisor to site leadership on Learning & Talent Development strategies, capability building, succession planning, and talent development initiatives.
• Lead and coordinate audit readiness activities related to training and learning processes, including training records, competency matrices, curricula, role-based assignments, certifications, requalifications, and process compliance documentation.
• Manage relationships with Works Councils and employee representatives on Learning & Development topics, ensuring compliance with local labor regulations and fostering constructive social dialogue.
• Support a culture of continuous learning, talent growth, organizational effectiveness, and business performance through strategic Learning & Development initiatives.
• Perform additional duties and projects as required to meet evolving business and organizational needs.

Additional Responsibilities

Education

• Education: Master’s Degree in Human Resources or Training Engineering.

• Experience: 3-5 years of experience in similar roles in an international, regulated environment.
• Speak French and English fluently.
• Well versed in Microsoft Office tools.

Work Experience

• Minimum 5 years Experience in learning and development, training or educational role requiring identifying learning needs, developing and facilitating learning experiences, use of a learning management (e.g. SuccessFactors LMS) system to track and report on training, and engaging managers and leaders as active champions of learning. required
• Experience supervising employees and/or providing learning solutions in a manufacturing, pharmaceutical or regulated industry with Current Good Manufacturing Practices (cGMP) requirements required

Preferred Knowledge, Skills and Abilities

• Strong knowledge of French training, learning, and people development regulations.

  Solid understanding of Learning & Development processes, tools, and competency management practices.

  Experience in the Pharmaceutical, Medical Device, or other regulated industries preferred.

  Knowledge of TWI and other structured training methodologies is an advantage.

  Ability to communicate and present complex information clearly to diverse audiences.

  Strong stakeholder management, influencing, and relationship-building skills.

  Ability to collaborate effectively across all organizational levels with a flexible and adaptable mindset.

  Experience leading and supporting local and global cross-functional projects.

  Excellent communication, facilitation, and presentation skills.

  Ability to work independently, manage priorities, and meet deadlines in a dynamic environment.

  Experience working with Works Councils, employee representatives, and labor unions.

  Strong learning agility and commitment to continuous professional development.

  Commitment to compliance, quality, safety, and adherence to company policies and procedures.

License and Certifications

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Must have a flexible, adaptable mindset and be able to manage multiple priorities and stakeholders.
• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations
• Must be able to multi-task, work under time constraints, problem solve, and prioritize
• Ability to make independent and sound judgments
• Observe and interpret situations, analyze and solve problems
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
• Position operates in a professional office environment. May stand or sit for extended periods of time
• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

What We Offer

Shift

Pay Transparency:

The annual base salary range for this position is €52,624.00 - €66,976.00. Total target compensation is determined using objective and gender-neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.