{"id":3147191,"url":"https://alion.io/job/westcare-care-coordinator","title":"Care Coordinator","company":{"id":1986171,"name":"WestCare","domain":"westcare.com","url":"https://alion.io/company/westcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":74000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-23T10:44:32Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T18:16:41Z","board_verified":false,"closed_at":"2026-10-26T18:16:41Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"https://info.flclearinghouse.com\nPosition Summary:\nThe Care Coordinator coordinates services for women and parents of infants who were screened for or referred to Healthy Start.\nEssential Job Functions:\nResponds to Healthy Start referrals in a timely manner consistent with Healthy Start requirements.\nProvide education and support in childbirth, breastfeeding, women's health, and parenting to pregnant women and families with children aged 0-3. \nExplain Healthy Start services to consumers, identify risk factors, and encourage consumers to participate.\nDevelop cooperative working relationships with primary health care providers.\nProvide care coordination and referrals\nMaintain updated progress notes of services, referrals, and accomplishments in consumer files in a timely manner as outlined by Healthy Start Standards and Guidelines\nAbility to maintain a caseload of approximately 40+ consumers per month.\nAttend staff meetings, training and in-service as assigned by the Program Director or required by the agency.\nAbility to provide short-term psychosocial care, if qualifications are met\nEnsures that all client’s records are accurate, current and updated on a regular basis.\nProvide referral information to educate and improve client’s knowledge and understanding of available community resources, as well as link clients to services that support the well-being of women during pregnancy and/or during child’s infancy (e.g., WIC, food banks, housing, mental health service, etc.). The referrals or information provided should be based on the risks identified through the prenatal or infant screen and/or the initial contact interview. Intake coordinator may facilitate the referral process, to ensure client is connected.\nEnsure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.\nEnsure required efforts are made when attempting to reach clients, as stated in the program’s guidelines.\nFollow appropriate telephone etiquette when answering incoming calls, when leaving messages (e.g., identify yourself and program, speak clearly when leaving messages, etc.) and or taking messages accurately by verifying callers information.\nDevelop and maintain a comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.\nGenerate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.\nResponsible for maintaining established quantity and quality standards.\nProfessional work documentation and time management skills.\nDevelop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.\nEnsure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.\nPrepare and submit appropriate administrative reports, accurately and on a timely basis \nEmbrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation\nCompletes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.\nPerform any other duties as assigned.\nQualifications\nEssential Qualifications:\nCertifications/Licensures:\nValid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.\nCPR Certification, First Aid Certification and an annual Tuberculosis test.\nEducation:\nGraduation from an accredited four-year college with a degree human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field is required\nOther trainings, education and/or experience may be substituted for certain minimum qualifications. \nExperience and Competencies: \n2 years of public health/community development experience is required. \nBilingual is preferred\nAble to work effectively with a diverse population \nAble to work in a fast pace and constantly changing professional environment \nAble to work well with a team \nExcellent communication skills, both written and oral \nExcellent interpersonal skills \nAble to prioritize and work well in a fast pace and changing professional environment \nSelf-directed and able to work with minimal supervision \nWorking knowledge of MS Office products (i.e. Excel, Word, and Outlook) \nExcellent communication skills;\nAbility to exercise good judgment and discretion;\nAbility to work well in a team environment;\nAdherence to the highest standard of ethical conduct, especially to standards governing confidentiality;\nKnowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality\nUnderstands that different cultural and ethnic groups have different perceptions of health, wellness, behavioral health, and preventive health services\nDemonstrates respect for individual’s cultural and ethnic values when conducting assessments, developing Wellness and Recovery Plans, and providing services\nUnderstands that different cultures define and perceive family and its importance differently\nDemonstrates ability to work effectively with culturally diverse staff and populations\nAbility to use trauma informed care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment\nAbility to identify and describe key signs, symptoms, impact and manifestations of trauma\nAware of the differences between trauma informed and trauma-specific services\nUnderstands the bidirectional relationships among substance use and mental disorders and trauma\nUnderstands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence\nFamiliarity with WestCare services and programs\nDemonstrates a high degree of dependability.Maintains a good attendance record.\nObserves working hours\nShows flexibility and is responsive to requests from supervisor\nWorks independently with minimal supervision\nExhibits characteristics of good workmanship, and integrity on the job\nWork time is always productive\n\nDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agenciesIs courteous to consumers, staff, and all others.\nDemonstrates tact at the appropriate time.\nCooperates with others both within and outside WestCare.\nWorks well with supervisor; accepts direction and supervision\nMaintains a positive attitude toward work\n\nEnsures and maintains a safe working environment.Work area is clean and orderly.\nVerbalizes, understands and adheres to agency safety procedures.\nDemonstrates appropriate use of Unusual Incident Reports, in accordance with the agency’s reporting procedures\n\nPresents a positive personal image\nDresses and maintains a professional demeanor\nWorking Conditions:\nWork is primarily performed in an office setting\nSome outdoor activities may be required.\nEssential Physical and Mental Demands of the Job\nThe employee must be able to perform the following essential duties and activities with or\nwithout accommodation:\nPhysical Demands:\nRequires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.\nRequires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. \nRequires hearing: Hearing is required to receive and communicate detailed information through oral communication. \nRequires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. \nThe normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.\nM ental Demands:\nRequires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. \nRequires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. \nRequires the ability to work under stress and in emotionally charged settings. \nThe ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.","description_format":"text","description_chars":9580,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-23T10:44:32Z"},{"event":"close","at":"2026-10-26T18:16:41Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/westcare-care-coordinator","json_url":"https://alion.io/job/westcare-care-coordinator.json","meta":{"generated_at":"2026-10-26T18:19:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":49,"day_limit":5000,"remaining_today":4951,"minute_limit":60,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1986171},"rest":"https://alion.io/mcp/rest/get_company?id=1986171"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestcare-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestcare-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestcare-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westcare-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestcare-care-coordinator"}]}