{"id":3147195,"url":"https://alion.io/job/westcare-peer-support-specialist-3","title":"Peer Support Specialist","company":{"id":1986171,"name":"WestCare","domain":"westcare.com","url":"https://alion.io/company/westcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T10:44:32Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T05:42:34Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"POSITION SUMMARY:\nThe Peer Support Specialist provides recovery-oriented, trauma-informed, and veteran-centered peer support services to eligible veterans, service members, and their families participating in the Sergeant Fox Suicide Prevention Grant Program. Drawing upon lived experience, the Peer Support Specialist builds trusting relationships, promotes hope and resilience, supports suicide prevention efforts, and assists participants in accessing behavioral health services and community resources.\nThe position works collaboratively with case managers, outreach personnel, clinical providers, and community partners to reduce barriers to care, increase engagement, and promote long-term stability and wellness. Essential functions include those listed below.\nESSENTIAL JOB FUNCTIONS:\nProvide individualized peer support to veterans and other eligible participants experiencing behavioral health challenges, social isolation, or increased risk factors associated with suicide.\nEstablish supportive relationships through shared lived experience, active listening, encouragement, and mutual respect.\nAssist participants in identifying personal strengths, developing recovery goals, and establishing healthy coping strategies.\nSupport participant engagement in behavioral health treatment, suicide prevention services, and other appropriate community resources.\nRecognize warning signs of suicide risk and promptly follow established safety, crisis response, and escalation procedures.\nCollaborate with case managers and clinical personnel to support individualized service plans and continuity of care.\nFacilitate peer support groups, wellness activities, and other recovery-oriented programming as assigned.\nAssist participants in navigating veteran-specific resources, including VA services, community behavioral health programs, housing assistance, and benefits.\nConduct follow-up contacts to encourage continued engagement and reduce barriers to participation.\nMaintain accurate and timely participant contact notes, service documentation, and program records in accordance with grant requirements and organizational policies.\nParticipate in multidisciplinary team meetings, case consultations, training, and quality improvement activities.\nMaintain appropriate professional boundaries, confidentiality, and ethical standards.\nAssist with community outreach events and veteran engagement activities as needed.\nMust Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and\nPerform all other duties as assigned.\nQualifications\nESSENTIAL QUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nExperience and Competencies:\nAbility to establish rapport with veterans from diverse backgrounds.\nStrong interpersonal communication, active listening, and relationship-building skills.\nUnderstanding of recovery-oriented and trauma-informed approaches.\nAbility to recognize behavioral health concerns and appropriately refer or escalate safety concerns.\nKnowledge of professional boundaries and confidentiality.\nAbility to maintain accurate service documentation.\nAbility to work independently and collaboratively within a multidisciplinary team.\nAbility to maintain confidentiality, exercise sound judgment, and communicate safety concerns promptly.\nAbility to document services clearly, objectively, and in a manner consistent with peer support practice.\nBasic computer proficiency and ability to use electronic documentation, communication, and scheduling systems required for the role.\nProfessional appearance and demeanor.\nAbility to obtain and maintain a criminal history background check.\nCPR Certification, First Aid Certification, and an annual Tuberculosis test. \nValid Driver’s License with an acceptable driving record and the ability to obtain and maintain eligibility for WestCare’s Vehicle Insurance.\nDuring your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.\nEDUCATION and/or EXPERIENCE:\nLived experience with military service, behavioral health recovery, or other relevant recovery experiences required, consistent with the approved peer support model.\nVeteran status strongly preferred; may be required if specified by the approved grant or position design.\nPeer Support Specialist certification preferred, or willingness to obtain applicable certification within an established timeframe.\nExperience providing peer support, recovery services, or community-based assistance preferred.\nFamiliarity with military culture, veteran resources, and suicide prevention principles preferred.\nHigh school diploma or equivalent required; Associate's degree in behavioral health, human services, or a related field preferred.\nLICENSURE/CERTIFICATION:\nCurrent Certified Peer Support Specialist certification, or ability to obtain certification within the timeframe required by the program.\nWORKING CONDITIONS:\nWork is performed in office and community-based environments.\nRegular travel throughout the assigned Wisconsin service area is required to support outreach, community partnerships, participant services, meetings, and program activities.\nRegular local travel throughout the service area is required\nSchedule may vary based on program operations and may include evenings, weekends, holidays, or other nontraditional hours when assigned.","description_format":"text","description_chars":5708,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-23T10:44:32Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.731,"p_room":0.945,"age_days":1,"expected_fill_days":3,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/westcare-peer-support-specialist-3","json_url":"https://alion.io/job/westcare-peer-support-specialist-3.json","meta":{"generated_at":"2026-10-25T11:11:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16121,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1986171},"rest":"https://alion.io/mcp/rest/get_company?id=1986171"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestcare-peer-support-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestcare-peer-support-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestcare-peer-support-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westcare-peer-support-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestcare-peer-support-specialist-3"}]}