{"id":2556376,"url":"https://alion.io/job/westcare-peer-support-specialist","title":"Peer Support Specialist","company":{"id":1986171,"name":"WestCare","domain":"westcare.com","url":"https://alion.io/company/westcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pembroke Pines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1114},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T19:20:23Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T10:13:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary:\nThe Peer Support Specialist assists individuals/families with substance abuse and/or mental health diagnoses. Assists in developing skills and competencies needed to successfully build a personal support network and to live and work competitively in the community. The role of the Peer Support Specialist is to provide recovery support, consumer education, consumer intervention, and consumer advocacy. The Peer Support Specialist also provides the consumer perspective to recovery and empowers the consumer.\nEssential Job Functions:\nProvide recovery support to consumers\nConducts skills building groups and other activities as assigned by the supervisor\nActs as an appropriate role model for consumers\nAdvocate for and support children and families in a caring and respectful manner.\nProvides coaching and mentoring services to consumers as assigned by the supervisor\nServe as a family/individual representative and advocate in program/agency activities.\nAssist in the facilitation of individual/family support and educational groups.\nProvide Peer support to individuals/families by using personal and professional life experiences.\nWork in partnership with the case manager provider to link individuals/families to needed services.\nRespond to the cultural and linguistic needs and preferences of individuals/families, stakeholders and system partners.\nAssist individuals/families to identify and build natural supports as well as self-advocacy and self-efficacy skills.\nHelp individuals/families identify strengths and recognize successes to promote self-esteem and empowerment.\nActively promote and educate individuals/families on program is and availability peer support services at any point in treatment.\nAssist individuals/families to develop a Wellness Recovery Action Plan when needed.\nDocument one-to-one sessions, telephone calls and/or visits with families/individuals to reflect their supportive role.\nProvide peer support services to additional populations, as needed\nParticipate in case conference\nUnderstands HIPAA, Professional Ethics, Consumer Rights and Confidentiality\nParticipate in performance improvement activities\nEmbrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.\nCompletes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.\nPerform any other duties as assigned.\nQualifications\nEssential Qualifications:\nCertifications/Licensures:\nCertification as a certified peer specialist in good standing and recognized by the Florida Certification Board is preferred at time of hire. Peer certification can be completed via ongoing coaching and training on-site within 1 year of hiring date If the Peer Support Specialist is certified, he/she must comply with annual CEU requirements.; Preference will be given to those candidates who are currently certified;\nEducation:\nGraduation from an accredited four-year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field is preferred; \nHigh School Diploma or equivalent and two (2) years of college-level education is required.\nExperience and Competencies: \nMust be a parent/caregiver of a child recipient of public or private mental health, substance abuse and/or child welfare related services or have personally been the recipient of said services.\nIf engaged in own recovery, must be for a minimum of two years demonstrated by an effort of self-directed recovery. May not be a current recipient of residential care. \nExperience working with individuals diagnosed with mental health/ substance abuse population is preferred\nMust have reliable means of transportation\nMust have availability to work a flexible schedule including evenings and weekends.\nMust have familiarity with Miami-Dade County.\nMaintains confidential files and records.\nAbility to communicate effectively in verbal and written form with consumers, peers, and staff\nDemonstrates good reliability in attendance\nDemonstrates an ability to meet deadlines and to complete tasks\nAbility to use time efficiently\nAbility to follow policies and procedures\nAbility to respond appropriately to supervisory directives or negotiate appropriately\nKnowledge of and ability to apply appropriate ethical principles and practices\nAbility to recognize and maintain appropriate boundaries with consumers, peers, staff, and supervisors\nAbility to treat others with dignity and respect\nUnderstanding of federal, state, and agency standards regarding the confidentiality of consumer information and the ability to maintain confidential information\nThe ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer to utilize the support systems and community resources available.\nAbility to read, analyze, and interpret agency and grant required documents\nAbility to respond effectively to the most sensitive inquiries or complaints\nAbility to read, write and speak English as well as Spanish and/or Creole is preferred. \nAbility to write routine reports and correspondence as well as speak effectively before groups (family, youth, staff and community) is preferred\nAbility to apply basic mathematical concepts.\nKnowledge of WestCare Mission, goals and values\nKnowledge of Incident Reporting\nKnowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality\nFamiliarity with WestCare services and programs\nThe ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer to utilize the support systems and community resources available.\nDemonstrates ability to work effectively with culturally diverse staff and consumers\nDemonstrated respect for an individual’s cultural and ethnic values when interacting with staff and consumers\nArticulates a working definition of trauma\nUnderstands the impact of trauma\nUnderstands re-traumatization\nAbility to create a safe, welcoming physical, supportive, and relational environment for consumers and staff\nDemonstrates a high degree of dependability.Maintains a good attendance record.\nObserves working hours\nShows flexibility and is responsive to requests from supervisor\nWorks independently with minimal supervision\nExhibits characteristics of good workmanship, and integrity on the job\nWork time is always productive\n\nDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agenciesIs courteous to consumers, staff, and all others.\nDemonstrates tact at the appropriate time.\nCooperates with others both within and outside WestCare.\nWorks well with supervisor; accepts direction and supervision\nMaintains a positive attitude toward work\n\nEnsures and maintains a safe working environment.Work area is clean and orderly.\nVerbalizes, understands and adheres to agency safety procedures.\nDemonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures\n\nPresents a positive personal image\nDresses and maintains a professional demeanor\nCPR Certification, First Aid Certification and an annual Tuberculosis test. \nAbility utilize Microsoft Office Software Suite\nAbility to utilize internal electronic health record software\nAbility to provide an Affidavit of Good Moral Character\nClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.\nWorking Conditions:\nWork is primarily performed in an office or outpatient treatment setting; and\nSome outdoor activities may be required.\nEssential Physical and Mental Demands of the Job\nThe employee must be able to perform the following essential duties and activities with or\nwithout accommodation:\nPhysical Demands:\nRequires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.\nRequires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. \nRequires hearing: Hearing is required to receive and communicate detailed information through oral communication. \nRequires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. \nThe normal work routine may involve exposure to human blood, body fluids or tissues. Appropriate personal protective equipment will be readily available to every employee.\nM ental Demands:\nRequires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. \nRequires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. \nRequires the ability to work under stress and in emotionally charged settings. \nThe ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.","description_format":"text","description_chars":9921,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-14T19:20:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/westcare-peer-support-specialist","json_url":"https://alion.io/job/westcare-peer-support-specialist.json","meta":{"generated_at":"2026-10-15T18:00:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1986171},"rest":"https://alion.io/mcp/rest/get_company?id=1986171"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestcare-peer-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestcare-peer-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestcare-peer-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westcare-peer-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestcare-peer-support-specialist"}]}