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Junior · 2+ years exp
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Western Digital is an American data storage company founded in 1970 that, since separating its flash memory business as SanDisk in early 2025, concentrates entirely on hard disk drives. Its drives are sold overwhelmingly to cloud and enterprise data centre operators rather than to consumers, and the company competes with Seagate in a market where areal density technologies such as shingled and heat-assisted recording determine cost per terabyte. Headquartered in San Jose and listed on Nasdaq, it has benefited from the sharp increase in storage demand created by artificial intelligence workloads.

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

The Operation Training Engineer is responsible for developing, implementing, and continuously improving structured training programs that enhance operational competency across manufacturing operations. This role ensures employees are trained to meet quality, safety, productivity, and regulatory standards while supporting business objectives.

Key Responsibilities

  • Design, develop, implement, and deliver structured training programs through classroom, On-the-Job Training (OJT), and blended learning methods to build operator competency and support operational excellence.
  • Facilitate new hire orientation for CW, onboarding, role-specific certification, cross-functional training, and annual plant-wide competency recertification programs.
  • Develop, standardize, and continuously improve training materials, work instructions, competency assessments, and certification criteria to ensure consistent knowledge transfer across manufacturing operations.
  • Maintain and control all operational training documentation, including training matrices, records, certification databases, ROA, EIA, HIDRAC, and other training-related documents, ensuring accuracy and compliance.
  • Ensure all training activities comply with company policies, Quality Management Systems (ISO), EHS requirements, customer standards, and applicable regulatory requirements.
  • Support New Product Introduction (NPI), new equipment implementation, process transfers, and engineering changes by planning, updating, and deploying training content through Agile, mOCN, and other document control systems.
  • Monitor and evaluate training effectiveness through competency assessments, audits, performance metrics, and operator feedback, implementing corrective actions and continuous improvements where required.
  • Partner with Production, Quality, Engineering, Maintenance, EHS, and Human Resources to identify competency gaps, develop workforce capability, and align training initiatives with business objectives.
  • Coach, mentor, and monitor Buddy Trainers and operators to ensure effective onboarding, skill development, adherence to Standard Operating Procedures (SOPs), and sustained operational performance.
  • Drive standardization of training systems, certification processes, learning materials, and competency frameworks across manufacturing operations.
  • Support internal and external audits, maintain training compliance, monitor training KPIs, and perform additional duties or special projects assigned to achieve departmental and organizational objectives.

Required :

  • Bachelor's degree in engineering (Manufacturing, Industrial, Mechanical, Electrical, Electronics) or related discipline.
  • Minimum 2-3 years of experience in manufacturing operations, production, technical training, or learning and development within a manufacturing environment.

Preferred :

  • Experience in developing and delivering structured training programs, competency assessments, operator certification, and onboarding initiatives.
  • Working knowledge of manufacturing processes, quality management systems (ISO), EHS requirements, Lean Manufacturing, Continuous Improvement (CI), 5S/6S, and risk assessment practices.

Skills :

  • Strong presentation, facilitation, coaching, mentoring, and communication skills with the ability to engage employees at all levels.
  • Proficient in Microsoft Office applications and training management/documentation systems (LMS)
  • Self-motivated team player with a strong commitment to quality, compliance, workforce development, and operational excellence.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].

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