{"id":3720941,"url":"https://alion.io/job/western-digital-technician-3-process-6","title":"Technician 3, Process","company":{"id":8924,"name":"Western Digital","domain":"wdc.com","url":"https://alion.io/company/wdc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":31,"ghost_share":0,"stale_share":0.968,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-04T01:52:44Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T03:23:24Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"WD is building the infrastructure behind the AI-driven data economy.\nAs AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.\nWe combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.\nThis isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.\nWe’re looking for people who want to build, solve, and operate at that level.\nJoin us and let’s shape the future of data.\n The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nSupport departmental objectives and daily test operations\nCoordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications\nSupport continuous cost improvement initiatives related to test heads\nSupport continuous quality improvement initiatives especially analysis on customer returns.\nDrive continuous test process and quality system improvement (e.g. SMART Test, CAS)\nCoordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs\nImprove product quality through early detection, prevention, and post-test failure analysis\nSupport continuous improvement of test quality triggering systems and media yield without impacting HDD performance\nEnsure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective\nVerify, control, monitor, and propagate new processes and new equipment into PN Test\nCoordinate deployment and updates of test machine, robot, and tester software\nAssist engineers with daily operational support and special projects\nEnsure compliance with ISO standards, documentation, safety rules, and cleanroom protocols\n REQUIRED:\nDiploma Degree in Mechanical, Electrical, Electronics, Mechatronics or related field of study.\nPREFERRED:\n3-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining.\nFamiliarity with basic software troubleshooting.\nAbility to read and interpret technical documentation (process flow, circuit diagram)\nUnderstanding of failure mechanisms and ability to isolate, detect, and correct process issues.\nProficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.\nKnowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).Experience with process troubleshooting.\nExposure to statistical tools.\nSKILLS:\nHands-on experience with test machine, robot, and tester software\nAbility to coordinate and verify software propagation and version control\nExperience with Test Cell Controller systems, including recipe setup and validation\nBasic troubleshooting of software alarms, system errors, and configuration issues\nAbility to work with process data, logs, and reports\nCommunication - Ability to explain technical findings clearly to colleagues, engineers, and supervisors.\nSafety Awareness - Knowledge and practice of safe work procedures in industrial settings.\nTeamwork - Effective collaborator across production, engineering, and quality teams.\nAdaptability - Capable of handling emergencies, unexpected breakdowns, and evolving technologies.\nContinuous Learning - Willingness to learn new machines, processes, and emerging automation technologies.\n WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.\nWD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at  to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\nNotice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email .","description_format":"text","description_chars":5340,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-11-04T02:39:37Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":5,"expected_fill_days":35,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/western-digital-technician-3-process-6","json_url":"https://alion.io/job/western-digital-technician-3-process-6.json","meta":{"generated_at":"2026-11-09T06:16:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2174,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8924},"rest":"https://alion.io/mcp/rest/get_company?id=8924"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestern-digital-technician-3-process-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestern-digital-technician-3-process-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestern-digital-technician-3-process-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/western-digital-technician-3-process-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestern-digital-technician-3-process-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3720941}},{"tool":"search_jobs","arguments":{"company":"wdc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3720941},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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