{"id":3720942,"url":"https://alion.io/job/western-digital-technician-3-test-engineering","title":"Technician 3, Test Engineering","company":{"id":8924,"name":"Western Digital","domain":"wdc.com","url":"https://alion.io/company/wdc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":24,"ghost_share":0,"stale_share":0.958,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bayan Lepas, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-04T01:28:10Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-04T22:01:17Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"WD is building the infrastructure behind the AI-driven data economy.\nAs AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.\nWe combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.\nThis isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.\nWe’re looking for people who want to build, solve, and operate at that level.\nJoin us and let’s shape the future of data.\n The job requires experience in setting up, troubleshooting, and recovering from test equipment issues with minimal supervision, while leading Continuous Improvement Projects to enhance equipment performance and reduce downtime. Conduct root cause analyses for quality incidents, perform equipment setups and calibrations, and monitor key performance indicators to drive improvements. Technical mentor, support team training, and ensure compliance with ISO standards and safety regulations, demonstrating strong critical thinking and adaptability in high-pressure environments.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nSet up, troubleshoot, and recover complex downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems, with minimal supervision.\nProven experience leading and supporting Continuous Improvement Projects (CIP) to improve equipment performance, reduce downtime, enhance OEE, and optimize manufacturing processes.\nTroubleshoot and resolve Testcell yield issues to maintain product quality, throughput, and equipment stability.\nConduct detailed investigations for quality incidents related to test equipment, perform root cause analysis, and implement effective corrective and preventive actions.\nPerform product conversions, equipment setup, calibration, and optimization to support various production and engineering requirements.\nMonitor and analyze KPIVs using tools such as KPOV database, OEE tracking, Maintenance Logs, and Digital Preventive Maintenance systems to identify trends and drive equipment improvement actions.\nDrive and support equipment upgrades, automation improvements, reliability enhancement, and continuous improvement projects to improve equipment performance and manufacturing efficiency.\nAct as a technical trainer and mentor for test equipment, supporting upskilling and knowledge transfer activities within the team.\nPerform equipment inspections, preventive maintenance, and checklist verification in accordance with standard operating procedures and engineering requirements.\nSupport engineers in daily technical activities, machine evaluations, qualifications, and special projects.\nDemonstrate strong critical thinking and troubleshooting capability in identifying complex equipment issues and making effective technical decisions under high-pressure production conditions.\nMaintain strong attention to detail and observation skills to identify abnormalities, equipment degradation, and potential failure indicators early.\nQuickly learn and adapt to new equipment, technologies, and manufacturing processes with minimal guidance.\nEnsure compliance with ISO standards, documentation practices, ESD requirements, and manufacturing procedures.\nAdhere strictly to all safety regulations, Lockout/Tagout (LOTO) requirements, and cleanroom protocols.\n REQUIRED:\nDiploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics, or related field).\nPREFERRED:\n4-5 years’ working experience in a manufacturing environment, preferably in equipment maintenance, troubleshooting, and repair.\nProven experience independently troubleshooting and recovering complex downtime issues on automated test equipment, including Test cell, Tester, Bagger, VDCS, Conveyor, robotics, and integrated automation systems.\nAdvanced knowledge of electrical and electronic troubleshooting, including AC/DC systems, three-phase power, relays, sensors, drives, power supplies, safety circuits, and control panels.\nStrong expertise in mechanical systems, including precision alignment, motors, bearings, actuators, gear assemblies, conveyors, pumps, compressors, and motion control systems.\nStrong working knowledge of pneumatic and hydraulic systems, including regulators, valves, cylinders, vacuum systems, flow controls, and pressure diagnostics.\nAbility to read, interpret, and troubleshoot using electrical schematics, ladder diagrams, P&ID drawings, mechanical assembly drawings, and technical manuals.\n• Proven capability in root cause analysis, failure analysis, corrective action implementation, and long-term issue prevention.\nStrong understanding of manufacturing KPIV/KPOV monitoring, OEE improvement, downtime analysis, and equipment performance optimization.\nDemonstrated leadership capability in mentoring junior technicians, conducting technical training, and driving technical upskilling initiatives.\nAble to work independently with minimal supervision and provide technical guidance during critical equipment escalations.\nProficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.\nKnowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).\nExperience with PLC basics and troubleshooting automation/controls.\nExposure to preventive and predictive maintenance tools\nExperience with Test & Measurement equipment\nAdded advantages for candidates with hands-on experience in PCB repair and electronic circuit troubleshooting, including the use of oscilloscopes, multimeters, schematic interpretation, and component replacements.\nSKILLS\nTechnical Expertise - Strong hands-on ability to perform maintenance, repairs, and adjustments on industrial machinery.\nTroubleshooting - Logical fault isolation and problem-solving skills for mechanical, electrical, and control system issues.\nTool & Instrument Proficiency - Skilled in the use of multimeters, alignment tools, torque wrenches, calipers, oscilloscope, function generator, and other diagnostic equipment.\nCommunication - Ability to explain technical findings clearly to colleagues, engineers, and supervisors.\nSafety Awareness - Knowledge and practice of safe work procedures in industrial settings.\nTeamwork - Effective collaborator across production, engineering, and quality teams.\nAdaptability - Capable of handling emergencies, unexpected breakdowns, and evolving technologies.\nContinuous Learning - Willingness to learn new machines, processes, and emerging automation technologies.\n WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.\nWD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at  to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\nNotice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. 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