{"id":4002175,"url":"https://alion.io/job/western-digital-technician-4-test-engineering-4","title":"Technician 4, Test Engineering","company":{"id":8924,"name":"Western Digital","domain":"wdc.com","url":"https://alion.io/company/wdc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":31,"ghost_share":0,"stale_share":0.968,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:48:25Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T04:10:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.\nAt our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.\nWe offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.\nWe are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.\nToday’s exceptional challenges require your unique skills. Together, we can build the future of data storage.\n ESSENTIAL DUTIES AND RESPONSIBILITIES:\nSet up, troubleshoot, and recover complex downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems, with minimal supervision.\nProven experience leading and supporting Continuous Improvement Projects (CIP) to improve equipment performance, reduce downtime, enhance OEE, and optimize manufacturing processes.\nTroubleshoot and resolve Testcell yield issues to maintain product quality, throughput, and equipment stability.\nConduct detailed investigations for quality incidents related to test equipment, perform root cause analysis, and implement effective corrective and preventive actions.\nPerform product conversions, equipment setup, calibration, and optimization to support various production and engineering requirements.\nMonitor and analyze KPIVs using tools such as KPOV database, OEE tracking, Maintenance Logs, and Digital Preventive Maintenance systems to identify trends and drive equipment improvement actions.\nDrive and support equipment upgrades, automation improvements, reliability enhancement, and continuous improvement projects to improve equipment performance and manufacturing efficiency.\nAct as a technical trainer and mentor for test equipment, supporting upskilling and knowledge transfer activities within the team.\nPerform equipment inspections, preventive maintenance, and checklist verification in accordance with standard operating procedures and engineering requirements.\nSupport engineers in daily technical activities, machine evaluations, qualifications, and special projects.\nDemonstrate strong critical thinking and troubleshooting capability in identifying complex equipment issues and making effective technical decisions under high-pressure production conditions.\nMaintain strong attention to detail and observation skills to identify abnormalities, equipment degradation, and potential failure indicators early.\nQuickly learn and adapt to new equipment, technologies, and manufacturing processes with minimal guidance.\nEnsure compliance with ISO standards, documentation practices, ESD requirements, and manufacturing procedures.\nAdhere strictly to all safety regulations, Lockout/Tagout (LOTO) requirements, and cleanroom protocols.\n REQUIRED:\nDiploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field).\n4-5 years’ working experience in a manufacturing environment, preferably in equipment maintenance, troubleshooting, and repair.\nProven experience independently troubleshooting and recovering complex downtime issues on automated test equipment, including Test cell, Tester, Bagger, VDCS, Conveyor, robotics, and integrated automation systems.\nAdvanced knowledge of electrical and electronic troubleshooting, including AC/DC systems, three-phase power, relays, sensors, drives, power supplies, safety circuits, and control panels.\nStrong expertise in mechanical systems, including precision alignment, motors, bearings, actuators, gear assemblies, conveyors, pumps, compressors, and motion control systems.\nStrong working knowledge of pneumatic and hydraulic systems, including regulators, valves, cylinders, vacuum systems, flow controls, and pressure diagnostics.\nAbility to read, interpret, and troubleshoot using electrical schematics, ladder diagrams, P&ID drawings, mechanical assembly drawings, and technical manuals.\nProven capability in root cause analysis, failure analysis, corrective action implementation, and long-term issue prevention.\nStrong understanding of manufacturing KPIV/KPOV monitoring, OEE improvement, downtime analysis, and equipment performance optimization.\nDemonstrated leadership capability in mentoring junior technicians, conducting technical training, and driving technical upskilling initiatives.\nAble to work independently with minimal supervision and provide technical guidance during critical equipment escalations.\nProficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.\nKnowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).\nPREFERRED:\n· Experience with PLC basics and troubleshooting automation/controls.\n· Exposure to preventive and predictive maintenance tools\n· Experience with Test & Measurement equipment\n\nSKILLS:\n· Technical Expertise - Strong hands-on ability to perform maintenance, repairs, and adjustments on industrial machinery.\n WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.\nWD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at  to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.\nNotice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. 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