{"id":4314630,"url":"https://alion.io/job/western-union-product-manager-consumer-services","title":"Product Manager, Consumer Services","company":{"id":58895,"name":"Western Union","domain":"westernunion.com","url":"https://alion.io/company/western-union","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":18,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":14,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T14:57:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Product Manager, Consumer Services\nAs a Product Manager, Consumer Services at Western Union, you will be responsible for developing and enhancing products that deliver seamless customer experiences and support our global financial services business. You will manage the end-to-end product lifecycle, from discovery and development through to launch and continuous improvement. Working closely with cross-functional teams, you will translate customer needs and business objectives into product solutions, drive roadmap priorities, and identify opportunities for innovation, optimization and growth.\nRole Responsibilities\nOwn and manage product capabilities throughout the full product lifecycle, including discovery, solution design, development, testing and launch.\nDevelop and maintain a 12-month product roadmap and release plan aligned with business objectives and customer needs.\nConduct customer research and analyze user journeys to identify pain points, opportunities and areas for product improvement.\nTranslate business requirements and customer insights into clear product priorities, user stories and development initiatives.\nCollaborate with Agile development teams and key stakeholders to align priorities, manage dependencies and support successful product delivery.\nEvaluate and priorities product initiatives, balancing customer value, business impact, available resources and delivery timelines.\nDefine, monitor and report on product KPIs and OKRs to measure performance and identify opportunities for optimization.\nReview product testing results, support iterative development and ensure solutions meet agreed requirements.\nIdentify potential risks, implement mitigation strategies and ensure adherence to relevant compliance and governance requirements.\nBuild strong relationships with internal stakeholders and partners to support product delivery and strategic alignment.\nMonitor market trends, emerging technologies and competitor activity to identify opportunities for innovation and modernization.\nRole Requirements\nBachelor’s degree or equivalent experience in Business, Engineering or a related field.\n5-7 years of product management experience within financial services, preferably payments.\nDemonstrated experience managing the end-to-end product development lifecycle.\nStrong understanding of Agile development methodologies and experience working with cross-functional technology and business teams.\nExperience developing product roadmaps, prioritizing initiatives and managing delivery plans.\nStrong project management, organizational and coordination skills, with the ability to manage multiple priorities.\nExperience analyzing customer needs, product performance and market trends to inform product decisions.\nAbility to translate complex business requirements into actionable product solutions.\nStrong stakeholder management, communication and problem-solving skills.\nAdaptability and sound decision-making skills in a fast-paced environment.\nSalary range: $110,000 - $140,000 USD\n#LI-VK1\nBenefits\nYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.\nYour United States-specific benefits include:\nMedical, dental, vision and life insurance\nTuition assistance program\nEmployee discount program\nParental leave\n401(k) retirement savings plan\nOther Details\nWe are passionate about honoring our employees’ identities and fostering a sense of belonging. We are committed to providing an inclusive culture that celebrates the unique backgrounds, perspectives and experiences of our employees.\nWestern Union is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.\nWe encourage applications from individuals with diverse backgrounds and experiences who are passionate about making financial services accessible to people everywhere.\nEstimated Job Posting End Date:\n11-27-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.","description_format":"text","description_chars":4549,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Money Transfer & Remittances"],"lifecycle":[{"event":"open","at":"2026-11-14T14:57:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 95 · green card filings: 29","filings_12m":95,"filings_prev_12m":64,"green_card_filings_12m":29,"median_offered_wage_usd":145161,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":15}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T17:03:43Z"},"pay":null,"html_url":"https://alion.io/job/western-union-product-manager-consumer-services","json_url":"https://alion.io/job/western-union-product-manager-consumer-services.json","meta":{"generated_at":"2026-11-14T17:03:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19602,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58895},"rest":"https://alion.io/mcp/rest/get_company?id=58895"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestern-union-product-manager-consumer-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestern-union-product-manager-consumer-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestern-union-product-manager-consumer-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/western-union-product-manager-consumer-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestern-union-product-manager-consumer-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4314630}},{"tool":"search_jobs","arguments":{"company":"westernunion.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4314630},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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