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Salary
$140k – $180k per year
Location
In office (New York)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Western Union operates a global money transfer network spanning agents and digital channels. Customers send remittances to bank accounts, wallets and cash locations worldwide. The company has invested heavily in shifting transactions to its own app.

TheSenior Product Manager - USDPT will playan important rolein shaping and executing product strategy for Western Union’s digital asset products, built on Western Union’s global payment network and the issuance of USDPT. This role will focus on digitizingWesternUnion’s existing retail network while also supporting adjacent market opportunities, including remittance receivers,Stablecard, and digital asset wallet experiences.

This role is expected tooperateacross multiple digital asset initiatives as the portfolio evolves, partnering with business, engineering, treasury, and external ecosystem stakeholders toidentifynew opportunities, define product strategy, and scale adoption across Western Union's global network.

ThisSenior Product Manager - USDPTwill help build the technology, customer experience, and operational processesrequiredto deliver reliable, scalable, and user-focused digital asset products. The role will ensure superior customer experience, robust risk controls, prudent fraud management, seamless daily execution, and continuous product improvement.

Role Responsibilities

Product Strategy & Development

  • Lead product strategy, vision, roadmap development, and execution across digital asset initiatives, from concept through launch and ongoing optimization.

  • Define and manage requirements for digital payments, stablecoins, tokenization, and settlement solutions while ensuring regulatory and policy compliance.

  • Serve as a subject matter expert on digital assets, stablecoins, blockchain-enabled payments, and emerging industry trends, helping shape Western Union's long-term digital asset strategy.

  • Translate stakeholder feedback into product improvements that enhance customer experience, efficiency, and scalability.

Product Execution & Operations

  • Partner cross-functionally with Engineering, Compliance, Risk, Legal, Marketing, Finance, and Product teams to deliver features and enhancements.

  • Identifyoperational risks, process gaps, and opportunities for scalable improvements.

  • Establish requirements for fraud prevention, transaction monitoring, compliance, and risk controls.

  • Monitor product performance, manage issue resolution, and drive continuous improvements through data-driven insights and monitoring tools.

Platform & Ecosystem Management

  • Drive ecosystem expansion by working with internal teams, external partners, and platform providers to enable new digital asset capabilities, integrations, and customer experiences.

  • Partner directly with Western Union agents, regional teams, and business stakeholders to gather requirements,validateproduct-market fit, and prioritize roadmap investments.

  • Maintain operational documentation, controls, and knowledge-sharing practices.

  • Support platform readiness for wallet, card, settlement, and partner integration use cases.

Role Requirements

Basic

  • 5+ years ofProduct Management experiencein financial services,paymentsand remittances, product operations, or digital asset products.

  • 2+ years of exposure to crypto, blockchain, stablecoins, tokenization, or DeFi, with a strong understanding of digital assets, global payment networks, card issuing, digital wallets, and settlement systems.

  • 2+Track record of launching products and driving operational improvement initiatives.

  • Experience with risk management, operational controls, fraud prevention, and incident response.basic

  • Strong technical acumen with the ability to work closely with engineering teams on APIs, blockchain integrations, digital wallets, user experience design, and modern application architectures. Coding experience is notrequired.

Preferred

  • Working knowledge of U.S. and global banking, financial services, regulatory, and compliance requirements.preferred

  • Experience building or scaling digital wallet products, custody platforms, stablecoin products, crypto exchanges, or blockchain infrastructure solutions (e.g.,Fireblocks, DFNS, Coinbase, MetaMask, Phantom, Stripe Crypto).

  • Demonstrated experience owning customer-facing financial services products and translating customer feedback into roadmap priorities and product enhancements.

  • Bachelor’s degree in Business, Finance, Operations, Information Systems, or a related technical field;Master’sdegree or equivalent experience.

Applicants must be currently authorized to work in the United States on a full-time basis.WesternUnion will not sponsor applicants for work visas for this position.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life

insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country.If applicable,additionalrole-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

  • Paid Time off

  • Medical, Dental and Life Insurance

  • Parental Leave

  • Global Adoption Assistance

  • 4% Western Union Contribution to 401K

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on thisinitialapplication that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials yousubmitduring the application process. You will not be penalized for redacting or removing this information.

Salary

The annualbase salary rangeis $140,000 to $180,000USDper year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

OtherDetails

We are passionate about honoring our employee's identity and fostering a feeling of belonging.Our commitment is to provide an inclusive culture that celebratesthe unique backgrounds and perspectives of our global teams whilereflecting onthe communities weserve. We do not discriminate based on race, color,national origin, religion, political affiliation, sex(including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteranstatus. The company will provide accommodation to applicants, including those with disabilities, duringthe recruitment process, following applicable laws.

Estimated Job Posting End Date:

09-08-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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